Sheraton
Syracuse, New York
Sheraton is a hotel located in Syracuse.
The Sheraton Syracuse University Hotel & Conference Center is the premier lodging and conference facility in Central New York. Located on the scenic campus of Syracuse University, we are convenient to all university facilities and to three majorhospitals located just a few blocks away. We offer our visitors easy access to the Carrier Dome, the Oncenter Convention Center Complex, and the downtown business and cultural districts. Adjacent to Interstate Route 81 at Exit 18, we are easily accessible whether you travel to Syracuse via air, rail, or New York State's superb highway system. Complimentary transportation is provided to and from Hancock International Airport as well as the bus/rail transportation center; both located just a few minutes from the hotel.
There is plenty to see and do once you get here as well, from extraordinary shopping at the renowned Carousel Center Mall, to great dining and even more shopping just across the street on famed "Marshall Street." Special Condition From 3:00 PM November 19 through 1:00 PM November 21, 2006, the pool, sauna, and whirlpool area will be closed for painting. The fitness area will remain open during this time period as normal. Sorry for the inconvenience. From December 18, 2006 to April 7, 2007, the hotel will be renovating Banquet Spaces and Guest Rooms.
Places to eat within 5km of Sheraton include Faegan's Cafe & Pub, Mok Hwa Restaurant, Samrat Indian Restaurant, and Chorong House Restaurant.
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Sheraton reviews
Rated 7 out of 10 with 19 reviews
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Reviewer: Not provided on Sun 12 Sep 2010 rated 2 out of 10.
Got the last room of the night since the hotel was completely booked. We were told we were being upgraded, but actually felt extremely downgraded in the room. We requested 2 double/Queen beds and instead of real beds we got a Murphy bed and a pull out couch.
Positives: Free WiFi.
Negatives: Our two beds were a pull out couch and a Murphy bed. Unacceptable!
Reviewer: Not provided on Thu 16 Oct 2008 rated 6 out of 10.
When the staff is so wonderful, I feel a bit guilty saying the hotel just an average. The free parking and free shuttle (with extremely friendly drivers) are huge pluses in this University location. The place is clean and room service staff and food is far superior to the restaurant (I wondered why it was empty). One broken elevator out of two totals wreaks total havoc! Darkness everywhere. The bathroom lighting is a shockingly dull yellow, like a 50's horror film; and we had to take all the lampshades off in order to read, or find items in the drawers.
Positives: Campus location, room service, incredibly friendly and knowledgeable staff.
Negatives: Sheets made me itch badly, elevators were very slow, 15 minutes wait; restaurant was bad.
Reviewer: Not provided on Thu 31 Jul 2008 rated 6 out of 10.
On Saturday night there were 2 weddings at the hotel and there was a party going on late into the night.
Positives: Staff. Also liked internet access availability.
Negatives: Noisy.
Reviewer: Not provided on Thu 06 Mar 2008 rated 9 out of 10.
After an uncomfortable 90 degree night the management upgraded our room and gave a complementary breakfast and overnight parking.
Positives: Location to University.
Negatives: Thermostat was broken.
Reviewer: Not provided on Sat 01 Mar 2008 rated 8 out of 10.
This hotel was beautifully decorated and was perfect for visiting Syracuse University because it is on the campus!
Positives: The location, and décor.
Negatives: Wind noise.
Reviewer: Not provided on Mon 26 Nov 2007 rated 9 out of 10.
Good.
Positives: Clean room and friendly staff.
Negatives: No fridge in room.
Reviewer: Not provided on Wed 05 Sep 2007 rated 9 out of 10.
Great place to stay!
Positives: Very clean rooms and helpful staff.
Negatives: A lot of one way streets around it.
Reviewer: Not provided on Fri 31 Aug 2007 rated 9 out of 10.
It should be noted in the description that you have to pay for parking. The hotel was very comfortable and the room was very clean. The whole facility is non-smoking, which we appreciated.
Positives: Very comfortable beds.
Negatives: The whirlpool by the pool was dirty.
Reviewer: Not provided on Wed 25 Jul 2007 rated 2 out of 10.
This is a Motel Six with fluffy towels. Had to pay $20 additional for single bed. No fridge/mini bar, bathroom lighting was horrible, although light in shower was nice. No amenities. Everything had a charge. $3.50 to open the bottled water. Not even a mint on the pillow. It is a nice hotel, but definitely not 3 star. Wireless internet was a joke, minimal signal and kept getting dropped. Was able to use the wired internet with the hotel supplied 3 foot Ethernet cable. Bed was very comfortable.
Positives: Staff was very friendly.
Negatives: Room quality.
Reviewer: Not provided on Sun 22 Jul 2007 rated 3 out of 10.
Not a 3 star hotel. More like a motel 6 with fluffy towels. Wireless Internet was a joke. Low connectivity, kept dropping out. Wired Internet was good with the 3 foot supplied internet cable. Lighting in the bathroom was horrible, although the light in the shower was nice. The mirror lighting would make anyone look bad. Bed was comfortable. Again, not a bad hotel, but definitely not 3 stars. Syracuse has got to have nicer hotels than this one.
Positives: Bed, towels and friendly staff.
Negatives: Amenities, internet, bathroom, fees.
Reviewer: Not provided on Thu 19 Jul 2007 rated 7 out of 10.
Hotel is okay. However, relative to its rack rates, it is too basic. No coffee shop, no shop. Large comfortable room and bathroom, but mattress not firm, toilet flow in adequate, ditto shower, rush in tub.
Positives: Large, comfortable room.
Negatives: Mattress too soft; toilet flow too little; ditto showers.
Reviewer: Not provided on Mon 16 Jul 2007 rated 8 out of 10.
Nice hotel. Clean and friendly staff. Nothing too close as far as restaurants go. $7 a day for parking seemed a little high. I would recommend the hotel.
Positives: Clean and friendly staff.
Negatives: Parking wasn't included.
Reviewer: Not provided on Thu 12 Jul 2007 rated 10 out of 10.
Pleasant, helpful staff, overpriced restaurant, decent bar menu, pool too small, great workout room, Starbucks coffee in lobby each morning.
Positives: Spacious comfortable common areas so you didn't have to spend all your time in the room.
Negatives: Breakfast not included! Air conditioning in common areas inadequate.
Reviewer: Not provided on Tue 10 Jul 2007 rated 9 out of 10.
This was a very convenient and lovely hotel. Close to downtown area but not walk able. Close to the interstate and rooms were very large and very comfortable.
Positives: Great location and very clean and friendly atmosphere.
Negatives: Had to pay $7.00 to park.
Reviewer: Not provided on Wed 04 Jul 2007 rated 9 out of 10.
Great location and very clean. Nice complementary happy hour food.
Positives: Value and Location.
Negatives: Nothing.
Reviewer: Not provided on Sat 17 Mar 2007 rated 7 out of 10.
We were told marshal street is the place to go. We went out right before dark to find a place to eat and it was eerie. We were asked for money by a panhandler and there was a gang of derelicts on the street corner. We didn't like the area at all and went back to the hotel right away.
Positives: Proximity to Syracuse university.
Negatives: Area around the hotel.
Reviewer: Not provided on Fri 22 Sep 2006 rated 9 out of 10.
Sheraton always offers consistent quality.
Positives: Nice decor comfy beds.
Negatives: N/A
Reviewer: Not provided on Fri 08 Sep 2006 rated 3 out of 10.
Overall the hotel was clean and has a good location. The free parking is a plus. However, why any hotel, particularly one that is supposed to be a premium establishment, would even think of purchasing full size beds is quite beyond me. The mattresses were comfortable, yes, but they are just too small for two people to sleep on. Watch out for the bottled water, they will charge you $3.00 a bottle if you drink it.
Positives: Good location and free parking.
Negatives: Beds are too small. They put us in a room with full size beds, not queen.
Reviewer: Not provided on Thu 07 Sep 2006 rated 10 out of 10.
The hotel is conveniently located to Syracuse Univ. The pool is great, the whirl-pool is wonderful after a long day. The exercise equipment is a higher quality than most.
Positives: The location was great. The facilities were terrific.
Negatives: Parking was difficult and there is a charge that is not listed anywhere.
Amenities
ATM/Cash machine. Accessible facilities. Air conditioning. Air conditioning individually controlled in room. Baggage hold. Coffee/Tea maker. Concierge lounge. Desk. Exercise gym. Fire safety compliant. Hairdryer. High speed wireless. Iron. Meeting rooms. Parking. Pets allowed. Pool. Refrigerator. Restaurant. Rollaway bed. Safe. Safe deposit box. Shops and commercial services. Smoke detectors. Steam bath. TV. Video on demand. Voice mail.
Location details / directions
Syracuse Hancock International Airport (SYR) 7.00 Mile.
Starting at Syracuse Hancock International Airport Take Interstate 81 South to Exit 18 (Adams Street). Bear left and go to the 2nd light. Turn left on East Adams. At the 4th light turn right on University Avenue. The hotel is 2 blocks on the left.
Any prices displayed for Sheraton should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.