The Saratoga Hilton

Reviewer: Not provided on Tue 14 Jun 2011 rated 10 out of 10.

Very pleased. Will stay again and again.

Positives: Amazing, and clean room.

Negatives: No complaints.

Reviewer: Not provided on Fri 03 Jun 2011 rated 10 out of 10.

Excellent hotel in beautiful down town with indoor heated swimming fool. Very helpful staff members and they helped lot since I stayed with infant baby. Overall excellent.

Positives: Excellent hotel. We enjoyed the stay maximum and relaxed more than we thought. I love to come back in future and recommend to others.

Negatives: Nothing

Reviewer: Not provided on Thu 28 Oct 2010 rated 6 out of 10.

I was very happy with the location of this hotel and how clean it was. I was not happy that we had to pay $10.00 for parking.
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Positives: Very nice hotel.

Negatives: Had to pay for parking $ 10.

Reviewer: Not provided on Fri 08 Oct 2010 rated 4 out of 10.

Very old style. Not a handy parking site. No free coffee, it was 2.00 a cup! Never again.

Positives: Very clean.

Negatives: No coffee in lobby, no microwave, no fridge.

Reviewer: Not provided on Fri 10 Sep 2010 rated 9 out of 10.

Overall this hotel was great.

Positives: The staff was great & the hotel was nice overall.

Negatives: Could be more clean & did not enjoy the hidden charge for parking.

Reviewer: Not provided on Tue 15 Jun 2010 rated 7 out of 10.

It was hard to find the adress on building, or a sign due to construction on building. ALso, no cafe meant no cozy breakfast at hotel. Long enough walk from parking area entrance to lobby, with luggage. The staff was friendly and professional. Bed was cozy.

Positives: Friendly, clean.

Negatives: No breakfast cafe. No free parking or validated parking.

Reviewer: Not provided on Fri 09 Apr 2010 rated 9 out of 10.

Got two rooms for the price of less than one original price. Price Line matched my price quote within seconds. Room was for smokers, but it did not smell like smoke at all. Wish we could have stayed another day to take in more of the area/hotel.

Positives: Location perfect, close to everything, lots to do in and around hotel.

Negatives: Looking down at roof of building, bedding had a stain on the sheet, coffee pot not cleaned.

Reviewer: Not provided on Tue 11 Aug 2009 rated 3 out of 10.

Understaffed at front desk and chamber maids.

Positives: Great room location.

Negatives: Dirty toilet; room not available till 6PM.

Reviewer: Not provided on Mon 06 Jul 2009 rated 1 out of 10.

I contacted the hotel in advance to see about getting two double beds. In checking in, they were rude and didn&rsquo;t treat me friendly. They indicated that parking in their lot was $10 per night. I have stayed at the Hilton in other cities and was exceptional.

Positives: Location and cleanliness.

Negatives: Had to pay for parking.

Reviewer: Not provided on Thu 04 Jun 2009 rated 9 out of 10.

Clean rooms, nice bed, plenty of pillows and<BR/>plenty of fluffy towels.

Positives: Excellent service.

Negatives: Had to pay $10.00 a day for parking.

Reviewer: Not provided on Thu 30 Apr 2009 rated 1 out of 10.

Overrated.

Positives: Nothing.

Negatives: Had to park in fire lane to check in.

Reviewer: Not provided on Mon 27 Apr 2009 rated 6 out of 10.

This hotel is very nice, located in downtown Saratoga. It was very noisy, but the manager responded immediately to my complaint. I expected to get some credit to my bill since I received no maid service, but nothing was offered.

Positives: The pool was great.

Negatives: $10 per day parking fee and no maid service to our room.

Reviewer: Not provided on Tue 21 Apr 2009 rated 9 out of 10.

Excellent downtown location. Close to Skid more College. Definitely would stay here again.

Positives: Zen style, down comforters.

Negatives: Parking fee. Not really necessary.

Reviewer: Not provided on Thu 16 Apr 2009 rated 2 out of 10.

The room we stayed in wasn't cleaned properly; there was trash from the last guest. Also, on the day of checkout, a housekeeping person knocked on our door at about 8:30 am, waking me up, for no reason. The layout makes no sense, too.

Positives: Location.

Negatives: Bad housekeeping.

Reviewer: Not provided on Sat 21 Mar 2009 rated 8 out of 10.

Good for business travelers.

Positives: Downtown location.

Negatives: Would like a microwave and small fridge in room.

Reviewer: Not provided on Thu 13 Apr 2006 rated 8 out of 10.

Will be very nice when the remodel is finished. We were not disappointed, even with the construction mess.

Positives: Nice room.

Negatives: Middle of remodel.

Reviewer: Not provided on Tue 25 Oct 2005 rated 9 out of 10.

Nice hotel, nice room, comfortable beds and pillows.

Positives: Beds and pillows were very comfortable.

Negatives: Lobby not centrally located, parking a bit far.

Reviewer: Not provided on Tue 27 Sep 2005 rated 9 out of 10.

Good location and good people conveniently located for down town restaurants and shops.

Positives: Great location.

Negatives: It is a convention hotel.

Reviewer: Not provided on Thu 08 Sep 2005 rated 9 out of 10.

Great location, right on Broadway in Saratoga Springs. Some rooms are nicer than others, luck of the draw.

Positives: Great location.

Negatives: Room was not great. I've stayed in better at this hotel.

Reviewer: Not provided on Wed 31 Aug 2005 rated 10 out of 10.

Great location. The hotel rooms were recently renovated. The pillow top mattress was extremely comfortable.

Positives: Location, location, location and quality of new beds

Negatives: Room was missing closet door.

Reviewer: Not provided on Sun 28 Aug 2005 rated 5 out of 10.

Feast or famine in this place. The good stuff- Veryimpressive building and lobby/nice looking restaurant/maybe the most comfortable hotel bed I ever slept in/ great location in downtown and close to the track. Now the bads !!- Hallway wallpaper peeling,unpainted areas, dirty elevators and dirty hallway carpets left us with the impression that we must have been put into a wing under renovation. They couldnt leave it this dirty during race season with all the BMW's and Lexus'es parked in front and all the big wig race types there?? Could they??? Well we took a walk to the other wings and it looked a little better.....till you really looked. The glasses in our room were filthy/Bathtub had stains/ The pool area had painted over concrete like plaster peeling off the edge of the pool into the water/ Pool towels wouldnt even be big enough for the jockeys....more like hand towels/Old food stuck to the filthy deck area......even my five year old daughters quote was "yuuck". The light of day brought the discovery of broken glass and cigarette butts all over the parking lot.

Positives: comfy beds/great location

Negatives: filthy......they better be going through renovations...its their only excuse

Reviewer: Not provided on Tue 23 Aug 2005 rated 7 out of 10.

This hotel is in an excellent location within walking distance of all the stores and restaurants on Broadway. There is a decent Italian restaurant right across the street, which is convenient. The staff is very polite and very helpful, and there is a concierge to recommend places to eat, etc. She recommended Beverly's for breakfast, and we were all pleased. Housekeeping could do a MUCH better job cleaning the rooms. We stayed in a smoking room because we needed two double beds, and the room reeked of smoke and mold. We were nauseated by the odor. If housekeeping could be improved, this would be a fine hotel.

Positives: excellent location, very helpful staff

Negatives: We had to take a smoking room because we needed two double beds, and the smell was nauseating and horrendous. The room was not particularly clean.

Reviewer: Not provided on Tue 23 Aug 2005 rated 10 out of 10.

All in all agreat place to stay and great to be able to walk to town.

Positives: Great staff and location.

Negatives: Got noisy at night - party on a balcony

Reviewer: Not provided on Thu 18 Aug 2005 rated 8 out of 10.

room was really cramped. we asked for a rollaway for our daughter and they wouldn't give us one because of fire code - we had an uncomfortable sleep because we were too crowded. The room was too small.

Positives: location

Negatives: beds too small, no place to relax outside of room, ie lounge area

Reviewer: Not provided on Mon 15 Aug 2005 rated 8 out of 10.

We were very satisfied with the room and I was quite relieved. The rooms were attractively decorated, the beds and pillows and bed linens were exceptional, the air conditioning functioned well and the staff was courteous and helpful. My only reservation was that the bathroom could have been cleaner.

Positives: Our room was recently and very attractively redecorated. The beds and pillows were very comfortable, but the bathroom could have been cleaner.

Negatives: No complaints other than the issue of the bathroom.

Reviewer: Not provided on Wed 03 Aug 2005 rated 10 out of 10.

Staff was wonderful and saratoga is the place to be in and this hotal made it even more enjoyable

Positives: very comfortable beds & great location

Negatives: had to park far away from check in