Best Western Park Inn

Reviewer: Not provided on Mon 17 Oct 2011 rated 8 out of 10.

Needs work desks and chairs in the rooms, at least if this is requested.

Positives: Easy in and out.

Negatives: I need a reasonable desk for my lap top and printer. The small round table was not good at all.

Reviewer: Not provided on Sat 05 Jun 2010 rated 3 out of 10.

Did not want a smoking room and the lady at the front desk was not willing to switch it for us, claiming there were no more non-smoking rooms left. But we called and they told us otherwise. She would not let us pay the difference for a better room either and was very rude.

Positives: Short distance from concert venue where we were going.

Negatives: Rude, stubborn lady at front desk.

Reviewer: Not provided on Thu 14 May 2009 rated 6 out of 10.

On two occasions I went to the desk and no one was there. I rang the bell and no one came to the desk. On the second morning a rather dingy looking person was sleeping on the couch in the lobby surrounded by his luggage and pillows.

Positives: Most of the staff was very pleasant.

Negatives: Air conditioner did not work well room was very warm.

Reviewer: Not provided on Tue 16 Dec 2008 rated 9 out of 10.

Besides the breakfast everything was fine.

Positives: Rooms were very clean and big. Would stay again.

Negatives: Free breakfast was really sad dirty and no one around to keep clean and refilled of products.

Reviewer: Not provided on Wed 01 Oct 2008 rated 5 out of 10.

The hotel describes itself in brochures as having 'deluxe' rooms, but I'd have to say it's definitely an economy hotel. The continental breakfast is really pretty bad. There was moldy bread and the only protein offered was hard-boiled eggs! The maid service wasn't great. A dirty towel was hanging on the back of the bathroom door when we checked in, they didn't replace an empty box of tissues until I asked for them and then they somehow threw out a makeup brush of mine that will cost me $10 to replace. On the plus side, the hotel was quiet, the water pressure in the shower was great, the front desk staff was very nice and accommodating and it was nice to have a fridge and microwave in the room.

Positives: It was quiet and there was good water pressure in the shower.

Negatives: The continental breakfast was terrible and the maids didn't do a great job.

Reviewer: Not provided on Thu 04 Sep 2008 rated 1 out of 10.

Nice, clean, comfortable hotel. Great front desk service. House cleaning didn't bother you until after 10, so you didn't feel inconvienced. Would definitely stay there again. Great bbq joint right across the street, 5 minute drive to saratoga race track, SPAC, or the Springs. If going into Saragota's downtown district, would recommend taking a taxi (they know the backroad shortcuts to get there/taxis have flat rates, not meters), well worth it rather than having to sit in traffic for 30 minutes.

Positives: Clean, great location, continental breakfast was good.

Negatives: Wished they'd have coffee (regular & decaf) available 24/7.

Reviewer: Not provided on Tue 02 Sep 2008 rated 9 out of 10.

Well pleased.

Positives: Clean, comfortable, great location for us.

Negatives: More tables available for breakfast.

Reviewer: Not provided on Tue 26 Aug 2008 rated 7 out of 10.

Good quality and friendly atmosphere. We were satisfied.

Positives: Location!

Negatives: More tables available for breakfast.

Reviewer: Not provided on Wed 23 Jul 2008 rated 8 out of 10.

This hotel is located about two miles from the main Saratoga Springs attractions. It is a good quality Best Western motel, but it is somewhat dated. We appreciated the relatively easy access the facility provided to downtown Saratoga Springs.

Positives: Free parking.

Negatives: Somewhat dated.

Reviewer: Not provided on Fri 11 Apr 2008 rated 9 out of 10.

This hotel was really easy to get to; you had to drive by it off the highway to get into downtown Saratoga. When we checked in, the front desk person was on the phone, but she was very polite and got to us quickly. Our room was great.
Perfect temperature, more towels than we could use, and really comfortable bed. The HBO on the TV didn't work, even though it was in the guest services book on the channel list, but I think that was a cable company issue, not a hotel issue.
When we wanted pizza in the middle of the night, the 3rd shift desk clerk gave me few numbers that he knew by heart, and called to tell us the delivery person was on his way up to our room.
Complimentary continental breakfast was good; it was the usual continental stuff, plus you could make your own waffles.
Checkout was seamless - took less than 2 minutes.
Overall, I would definitely recommend this hotel. Don't, however, stay here because of the indoor pool. It's not built yet, even though it's on the map. It looks like the entire hotel has been renovated, but there's some things that haven't been done yet.

Positives: Really great staff.

Negatives: Could be closer to town.

Reviewer: Not provided on Wed 12 Mar 2008 rated 8 out of 10.

The hotel staff was really friendly and went out of their way to be helpful. The room itself could be updated. The bedsheets seemed as if they had seen better days.

Positives: Very friendly staff.

Negatives: The bed sheets seemed yellow and not too nice.

Reviewer: Not provided on Mon 20 Aug 2007 rated 9 out of 10.

Great hotel and I would recommend this hotel.

Positives: Very accommodating.

Negatives: Breakfast - needs attention to when items need to be replenished, so guests are not hunting down someone to help - like cream for coffee.