Holiday Inn Express
Rochester, New York
Holiday Inn Express is a hotel located in Rochester.
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY.This beautiful 66 room hotel is centrally located to several local businesses and attractions of Irondequoit and Rochester, New York. Just minutes away you will be able to play on the shores of Lake Ontario or conduct business with several prominent local companies.SMART Amenities! Come see why Holiday Inn Express is the SMART way to stay. Our hotel features an heated indoor pool, spa, and Fitness Center, FREE High Speed Wireless Internet, and now featuring our new Simply Smart Guest Bathroom.Visiting Rochester® Whether you are in the mood for culture or an exciting night on the town, a scenic stroll through the fall foliage or visiting one of the many of our festivals, visit a museum or one of our high tech companies you will find it here.A Great Business Location! The Holiday Inn Express is located near such great companies as Kodak, Xerox, Bausch and Lomb, Rochester General Hospital, and many others. We have everything for travelers to get their work complete. Our hotel is equipped with High Speed Wireless Access, with FREE local calls and Business Center in the lobby.
Local dining options close to Holiday Inn Express include East Ridge Family Restaurant, King Food Chinese Restaurant, Great Win Chinese Restaurant, and Peking Chinese Restaurant.
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Holiday Inn Express reviews
Rated 7 out of 10 with 10 reviews
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Reviewer: Not provided on Sun 15 May 2011 rated 1 out of 10.
The person at the desk was very unprofessional, and he did not handle our situation with concern for the situation, or the child that was celebrating her birthday. The room was booked at least a week in advance and the hotel was aware that children would be staying. When we arrived we were told that we would not be able to use the pool. My granddaughter was humiliated, and embarrassed because she and her friends were very excited about going swimming. When the girls asked why they could not go swimming we were told to leave, and that he was going to call the police. The room had already been paid for, and this left us in a situation to find another hotel and contact parents. The birthday girl had just turned 10 years old, and the youngest girl there is 7 years old. The idea that he was going to call the police reflected very poor judgement on his part. However, we were fortunate and found an opening at the Hampton on E Ridge. They treated us like guests and they were very nice to the girls. The girls really appreciated the staff's consideration, and they wrote thank you notes to express their appreciation.
Positives: This should not reflect on all of the staff, just the person who was at the desk. Could not give fair rating about anything else we did not experience, because we did not stay.
Negatives: Very inconsiderate treatment!
Reviewer: Not provided on Fri 21 Jan 2011 rated 4 out of 10.
This was the first time I tried this Hotel we live nearby we were there so that the kids could enjoy a pool during the winter, and the manager was rude.
Positives: The pool was very nice.
Negatives: The general manager was very rude.
Reviewer: Not provided on Mon 15 Nov 2010 rated 8 out of 10.
The hotel was an excellent hotel with service and accommodation of high quality without being extremely luxurious or very posh. The price we payed was very reasonable considering the quality we experienced.
Positives: Excellent non nonsense hotel, especially considering the price we payed.
Negatives: The breakfast staff was very friendly except one very grumpy person.
Reviewer: Not provided on Mon 01 Jun 2009 rated 9 out of 10.
We came in a little early for the air show and our room was not only ready but, we were invited to have breakfast. The staff was very friendly and helpful. The room was clean and spacious. Proximity to stores and restaurants are excellent. My kids loved the pool and the hot tub. We will definitely be back. The only bad thing was it was cold and windy.
Positives: Staff and Cleanliness.
Negatives: Nothing.
Reviewer: Not provided on Wed 22 Apr 2009 rated 8 out of 10.
This is a basic, very clean, friendly hotel. There are no laundry facilities, but the breakfast included hot items. The amount of chlorine in the pool area limited our use of it, as it burned the eyes of even those sitting out of the pool watching. Housekeeping did an excellent job of upkeeping our room. The exersize room is small but adequate. I would stay here again.
Positives: Cleanliness was excellent, quiet location.
Negatives: Way too much chlorine in the pool, burned our eyes, often no towels in pool area.
Reviewer: Not provided on Sun 02 Nov 2008 rated 7 out of 10.
The front staff was unable to make a decision due to an honest mistake on the part of the traveler.<BR/>Hopefully someday as they grow older they will realize that adjustments are possible for situations that are extraordinary.
Positives: The location is perfect for picking up items one may have forgotten at Macy's and Targets.
Negatives: The hotel front staff was very young and inexperienced.
Reviewer: Not provided on Fri 29 Aug 2008 rated 9 out of 10.
We needed a place to stay in Rochester to bring my son to Rochester University. it served it's purpose and I liked the location of the hotel and my other two sons enjoyed the pool.
Positives: The beds were comfortable.
Negatives: The people above us made a lot of noise at night and we heard thumping above.
Reviewer: Not provided on Thu 03 Jul 2008 rated 9 out of 10.
Great place to stay for a very decent price.
Positives: Very friendly staff.
Negatives: Hot tub did not work.
Reviewer: Not provided on Thu 29 May 2008 rated 10 out of 10.
I really like this hotel we stayed there before. The breakfast is great. Beds are really comfortable. Help is really informed. Will stay here the next time we are in area.
Positives: Bed comfort. Internet friendly. Swimming pool. Friendly place.
Negatives: Actually nothing bad to say.
Reviewer: Not provided on Thu 01 Feb 2007 rated 9 out of 10.
It was clean, bright, quiet and friendly. It's what we needed.
Positives: Location to family.
Negatives: Entrance was confusing. Access road near shopping plaza.
Additional details
This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
Amenities
ATM/Cash machine. Accessible facilities. Air conditioning individually controlled in room. Bathtub. Buffet breakfast. Car rental desk. Coffee/Tea maker. Color television. Complimentary newspaper in lobby. Cribs. Direct dial telephone. Dry cleaning. Florist. Free newspaper. Free parking. Golf. Hairdryer. High speed internet connection. Housekeeping - daily. Housekeeping - weekly. Ice machine. Indoor pool. Interior corridors. Ironing board. Late check-out available. Meal included - continental breakfast. Microwave. Mini-refrigerator. Non-smoking. On-Site parking. Parking. Pets allowed. Premium movie channels. Private bathroom. Public area air conditioned. Safe. Safe deposit box. Satellite television. Separate line billing for multi-line phone. Shops and commercial services. Spare electrical outlet available at desk. Sundry/Convenience store. Travel agency. Two-line phone. Valet same day dry cleaning. Voice mail. Wireless internet connection. Wireless internet connection in public areas.
Location details / directions
Greater Rochester International Airport (ROC) 11.00 Mile NW. Buffalo Airport (BUF) 69.00 Mile W. Rochester Riverside Cvtn Ctr (syr) 0.00 Mile.
Starting at Greater Rochester International Airport Exit the airport and turn right onto Brooks Avenue. Take 390 S to 590 N to 104 W take the N Goodman St Exit. At the traffic light turn right and the Hotel is on the right hand side.
Starting at Buffalo Airport I 90 E to exit 46 Rt 390 N to 590 N to 104 W take the N Goodman St exit. At the light take a right and the hotel will be on the right side
Any prices displayed for Holiday Inn Express should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.