Holiday Inn ( Airport )

Reviewer: Not provided on Sat 03 Sep 2011 rated 8 out of 10.

Nice for a one night reprieve.

Positives: Right off highway. Nice pool.

Negatives: Jacuzzi was broken. Small bathroom vanity.

Reviewer: Not provided on Thu 18 Aug 2011 rated 8 out of 10.

The hotel is in a great location for the colleges and travel in the city and to Lake Ontario.
The rooms are well maintained, except for the curtains and dusting. Our room was quiet.
No free breakfast but they did have free coffee and the restaurant had an excellent breakfast menu. The hotel is spread out and only 2 floors due to proximity to airport - no elevator which makes it very awkward if you have lots of luggage.

Positives: The restaurant for breakfast was excellent and the room was quiet despite the airport.

Negatives: The room needed dusting - curtains, luggage stand were really in need of cleaning.

Reviewer: Not provided on Sun 14 Aug 2011 rated 5 out of 10.

This place is<BR/>not a three star hotel. My antique 27&quot; tube TV wouldn't turn on and the clock didn't work either. The wireless wi-fi was good to have and the beds were OK. However I know these replaced the &quot;magic fingers&quot; vibrating beds that were there before. The next time I'm in Rochester I'll skip Priceline and book at the Marriott.

Positives: Nothing.

Negatives: Old, dirty and overpriced.

Reviewer: Not provided on Mon 25 Jul 2011 rated 7 out of 10.

It was nice except for having to call the hotel directly to get a non-smoking room, and then when we got to the hotel, they gave us a handicap room, which wasn't bad, but we were suppose to have a room with two Queen size beds.

Positives: Employees were friendly.

Negatives: Gave us a handicap room when

Reviewer: Not provided on Sat 18 Jun 2011 rated 9 out of 10.

This is a very nice hotel with a convenient location that provides access to both the city and city airport. I will definitely stay there again. Moreover, the staff was amazing.

Positives: The friendliness of its staff and presentation of rooms and other facilities.

Negatives: No continental breakfast.

Reviewer: Not provided on Tue 26 Apr 2011 rated 7 out of 10.

Priceline did a wonderful job locating a hotel for us at a good price. Once confirmed, I called the hotel to request a non-smoking room and was guaranteed we could have one. We were lodged in a building in back and, as we entered, we both smelled heavy cigarette smoke. Once we took the stairs to our floor and entered the hallway, the smoke was not as noticeable and the room itself appeared to be non-smoking.



Room was clean and bed was very comfortable. TV remote did not work and reception was not good. Bathroom was clean - fan would not shut off.

Positives: Convenient location for our stay. Lobby area was bright and cheerful.

Negatives: Separate building location in back meant in and out in chilly weather.

Reviewer: Not provided on Sun 28 Nov 2010 rated 3 out of 10.

Will never stay here again. It was dirty, noisy and not well located at all.

Positives: Nothing

Negatives: Filthy

Reviewer: Not provided on Sat 27 Nov 2010 rated 4 out of 10.

I suppose if you're looking for something close to 490 and the airport and just need a bed to sleep in this place might work. The interior of the rooms are in serious need of updating. The furniture is cheap, the televisions are old, and the bedding leaves something to be desired. It certainly did not live up to the 3 star rating this place got.

Positives: It was convenient to the highway and airport.

Negatives: In serious need of updating!

Reviewer: Not provided on Mon 25 Oct 2010 rated 9 out of 10.

The hotel and the staff was great. The hotel was nice and very clean.

Positives: It was quiet and everyone was friendly. It also had great cable service.

Negatives: Nothing

Reviewer: Not provided on Thu 23 Sep 2010 rated 9 out of 10.

The hotel was beautiful, I was actually given a room with two beds when it was supposed to be a king size, but the they switched me immediately &amp; graciously. I had several guests they were all welcomed &amp; sent up to me. The room was nice (although there was no elevator which was kinda weird &amp; inconvenient), the bed was super comfortable. The pool &amp; jacuzzi were nice features although some of the jacuzzi jets weren't working properly. For the price though, I was very satisfied.

Positives: The front desk staff was very accommodating &amp; the hotel was beautiful.

Negatives: Housekeeping knocked &amp; entered at 8AM because I forgot to put the thing on the door.

Reviewer: Not provided on Fri 17 Sep 2010 rated 7 out of 10.

Would stay again, but don't eat in restaurant!

Positives: Convenient location.

Negatives: Restaurant was awful.

Reviewer: Not provided on Fri 10 Sep 2010 rated 5 out of 10.

Convenient to airport. Lobby and rooms were fine. Hallways were dirty. Staff was very friendly and helpful. Restaurant was awful. From my food and all the food being sent back they were not throwing away old food. Liked bedding. It was new and very nice.

Positives: The bedding was clean and nice.

Negatives: The carpeting in hallways was dirty. No restaurants nearby.

Reviewer: Not provided on Mon 23 Aug 2010 rated 9 out of 10.

The hotel worked well for our purposes - meeting family from the east coast. It was a good meeting place for us and them.

Positives: Staff was very friendly and helpful.

Negatives: Bathroom stool was wobbly, grout was cracked.

Reviewer: Not provided on Sun 22 Aug 2010 rated 7 out of 10.

We booked this hotel for the sole purpose of using the pool with our young children. Checked to make sure pool was open before booking. Arrived and pool was closed. Also, looked like a stain on bathroom floor.

Positives: Quiet.

Negatives: Dirty.

Reviewer: Not provided on Sat 07 Aug 2010 rated 9 out of 10.

Check-in staff was friendly and helpful. The room was comfortable and functional. When I called about the double charge of the room cost, they were quick to research and process a credit to my debit card.

Positives: Check-in staff treated me very well; upgraded my room based on hotel frequent guest membership..

Negatives: The hotel charged my debit card for the room; I paid Priceline and the hotel.

Reviewer: Not provided on Fri 30 Jul 2010 rated 2 out of 10.

The first night I went to get into bed and the sheets were strung across the bed as if they were on, but they weren't on the bed, I had to make it. The rooms weren't very clean, the hallways didn't look clean, and the hotel looked rundown overall. The second morning I was awakened by housekeeping at 8 am banging on my door. The concern of the housekeeping to awake me was to verify what time I was going to leave the hotel.

Positives: Nothing.

Negatives: Lack of cleanliness and lousy housekeeping staff.

Reviewer: Not provided on Sun 25 Jul 2010 rated 3 out of 10.

This hotel is very close to airport. There are no restaurants nearby. I was not happy with the condition of my room. I happened to have lysol with me, and sprayed toilet seat, and tissue was covered with excrement of some sort. Manager was helpful when consulted, and put me in another ( clean) room at other side of hotel, and gave me a free dinner, but my (two day ) was ruined by this event.

Positives: The management was helpful in resolving issue.

Negatives: Whole wing of hotel had stained carpet in halls and rooms.

Reviewer: Not provided on Tue 20 Jul 2010 rated 9 out of 10.

Very clean and attentive staff. Has a nice bar and restaurant and better than average fitness room and pool facility.

Positives: Clean and

Negatives: Room was next to lobby and noisy in morning.

Reviewer: Not provided on Sun 18 Jul 2010 rated 3 out of 10.

Old style motel, no modern style amenities, no WiFi, no continental breakfast.

Positives: Not much.

Negatives: Too sprawled out, long walk to get to rooms, no WiFi.

Reviewer: Not provided on Mon 26 Apr 2010 rated 4 out of 10.

Would not go there again unless I was using the airport alone.

Positives: Close to airport, OK for business travel.

Negatives: Not family friendly. Life guard we very rude.

Reviewer: Not provided on Fri 09 Apr 2010 rated 9 out of 10.

Convenient location, room was very nice and clean. Loved the high-speed Internet in rooms.

Positives: Convenient location and right off the highway.

Negatives: Not many restaurants, etc. nearby.

Reviewer: Not provided on Mon 05 Apr 2010 rated 9 out of 10.

Staff is friendly. Food is good and reasonably priced. Room is clean.

Positives: The location to airport and airport shuttle.

Negatives: The room was not updated.

Reviewer: Not provided on Mon 15 Mar 2010 rated 3 out of 10.

The hotel was made out to be a newly renovated Holiday Inn. The only thing that would be nice and new was the bedding, and the lobby. Otherwise the rooms were really old. Having a beautiful, new lobby but shabby rooms. The door to the room was this old, hollow wooden door. I heard every single person who used the ice machine, vending machine, very loudly. It was incredibly annoying. A week later, I am still annoyed. Terrible stay.

Positives: Restaurant was good.

Negatives: I got a terrible nights sleep due to very thin and old doors, you heard every noise in the hallway.

Reviewer: Not provided on Sun 16 Aug 2009 rated 6 out of 10.

convenient location near airport. linens were clean, although carpets were sticky. a little worn around the edges

Positives: staff gave great recommendations about town

Negatives: not clean and new

Reviewer: Not provided on Fri 14 Aug 2009 rated 7 out of 10.

The help was very kind. I would stay here again but not eat at the hotel.

Positives: The indoor pool.

Negatives: The restaurant food quality was barely acceptable. The pricing for specials unacceptable.

Reviewer: Not provided on Tue 30 Jun 2009 rated 6 out of 10.

Convenient and moderate quality hotel.

Positives: Spacious room.

Negatives: No wireless internet in rooms.

Reviewer: Not provided on Fri 01 May 2009 rated 1 out of 10.

Very unfortunate experience at this hotel. Travel often and usually have very positive experience.

Positives: Near airport.

Negatives: Very loud air conditioning unit and disappointed in cleanliness.

Reviewer: Not provided on Tue 28 Apr 2009 rated 7 out of 10.

The hotel was in a good location. Staff friendly. Most of the hotel looked very nice. We were placed in an old room that needed some attention. It was clean but I would not<BR/>that part of the hotel as a 3 star.

Positives: Location.

Negatives: Never got my wake up call.

Reviewer: Not provided on Wed 18 Feb 2009 rated 6 out of 10.

This hotel would be nice as a business traveler. Good location and nice on sight restaurant and bar that were open late.

Positives: bar open late

Negatives: Cleaniness of rooms.

Reviewer: Not provided on Mon 17 Nov 2008 rated 6 out of 10.

Hotel was where I needed to be but when I turned down my sheets at bedtime I found dried blood on the inside of comforter and when staff told was offered a blanket but they still did not remove the dirty cover. Also was not acknowledged for compensation or or anything to rectify the situation. Was not impressed with this at all especially in this day and age.

Positives: Located close to area where I was visiting.

Negatives: Was not impressed with some of the staff and their willingness to accommodate.

Reviewer: Not provided on Mon 25 Aug 2008 rated 3 out of 10.

Rooms weren't clean. Bathrooms were dirty. Way to expensive. Next time I will not use Orbitz and stay at the Hampton.

Positives: Close to airport.

Negatives: Check in.

Reviewer: Not provided on Sat 16 Aug 2008 rated 9 out of 10.

Easy airport access, clean and comfortable.

Positives: Great location.

Negatives: NA.

Reviewer: Not provided on Wed 13 Aug 2008 rated 9 out of 10.

This is a nice clean well located hotel.

Positives: Very close to the airport and freeways.

Negatives: Desk staff was somewhat inexperienced, learning curve.

Reviewer: Not provided on Wed 06 Aug 2008 rated 7 out of 10.

It is convenient to airport and relatively clean. Lobby and restaurants were better than the room.

Positives: Was a convenient location to Thruway and airport.

Negatives: Restaurant service was pitiful; grill service at night was excellent.

Reviewer: Not provided on Tue 05 Aug 2008 rated 8 out of 10.

Good place to stay with kids because the rooms are nice and the pool is a good size. They had some pool toys for the kids. The restaurant is expensive for the quality of food - I wish they had a free continental breakfast. The breakfast buffet on Saturday morning was good - they should offer that everyday.

Positives: Great pillows and rooms and pool.

Negatives: Wish it had a free continental breakfast.

Reviewer: Not provided on Wed 30 Jul 2008 rated 10 out of 10.

We were very impressed with everything the hotel had to offer. The staff was extremely friendly and helpful, the breakfast buffet was excellent and the accommodations were very nice. We will stay at this and other Holiday Inns in the future.

Positives: We were very impressed with everything about the hotel, from the location to the staff to the amenities.

Negatives: There was not anything that we did not like.

Reviewer: Not provided on Tue 15 Jul 2008 rated 6 out of 10.

The hotel is very average. There was a large cobweb on the light above the bathroom mirror, very large. It remained there for the four days I stayed at the hotel even though the room was cleaned each day.

Positives: Location.

Negatives: Too old, large and unkempt.

Reviewer: Not provided on Mon 16 Jun 2008 rated 10 out of 10.

It was a comfortable hotel in a convenient location and I would stay there again.

Positives: The bed was very comfortable.

Negatives: There wasn't an elevator to the 2nd floor.

Reviewer: Not provided on Sun 25 May 2008 rated 1 out of 10.

Don't stay in this hotel if you have any standards of decency. The hotel felt as though there was a layer of grime along the floors, walls and beds. When I arrived the phones did not work, and the room was covered in cobwebs. The room also had a slight smell. I was staying with my family for my college graduation, and I elected to sleep in my dorm room rather than spend an extra night in this hotel. The one nice thing about the hotel is the staff. They were always polite and helpful. Though the hotel was not a 3 star, the hotel staff seems like they belonged in a 3 star hotel.

Positives: The kitchen staff was very nice people, always helpful, always sweet.

Negatives: The bathroom was covered in mildew, the bed sheets and towels were stained, not at all up to my standards.

Reviewer: Not provided on Sat 17 May 2008 rated 7 out of 10.

Very good staff hotel with nice Lobby conveniently located to the Airport. Rooms spread out across campus. Some what dated decor and bathrooms.

Positives: Very friendly staff and nice lobby. Easy to get to off Interstate.

Negatives: Poor quality Gym. Rooms some what dated like most Holiday Inn's.