Quality Inn

Reviewer: Not provided on Thu 18 Feb 2010 rated 1 out of 10.

When we called the hotel to get the exact location the clerk stated to us that the pool was heated, that was the main reason we chose this hotel. We had 3 children ages 10 & 7, and could not allow them to swim because of the temp of the pool. To find a housekeeper to get clean towels was impossible. The heater in the room only worked when it wanted to. The TV was going bad so either we were looking at a black and white screen or a green screen. We were also told that there was a microwave and fridge in the room, oh no there wasn't, we would have to pay $10.00 each night for each item. Mind you we were staying there from Friday night and checking out on Tuesday with 3 children. The beds were hard as rock. Very little lighting in the room. Then the ice machine on the first floor and second floor was down, we were lucky to get ice from it once. We asked to have our room cleaned each morning and never once did a housekeeper come in and clean, vacuum, clean sheets or towels. We were always in search for it ourselves. We actually had to go and buy toilet paper because we had none.

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Positives: Not a thing.

Negatives: Everything.

Reviewer: Not provided on Tue 26 May 2009 rated 4 out of 10.

Overall good experience but there was no complementary breakfast where one would expect in this kind of hotels.

Positives: Cleanliness and good beds. Good hotel to stay back for couple of nights.

Negatives: No refrigerator and water in the rooms.

Reviewer: Not provided on Sat 21 Feb 2009 rated 7 out of 10.

The front desk lady was extremely nice and left the pool open an extra hour for us. The hotel was very quiet and has comfortable bedding. The pool could of been bigger and something to do around the area would of been nice.

Positives: Nice staff, comfortable beds.

Negatives: Small pool, not much to do.

Reviewer: Not provided on Tue 09 Sep 2008 rated 3 out of 10.

Would not recommend. Bugs in bed, out right dirty, smelly, awful experience.

Positives: Location.

Negatives: Cleanliness.

Reviewer: Not provided on Tue 02 Sep 2008 rated 8 out of 10.

The hotel is adequate for what we wanted, a place to freshen up and get some sleep. I thought the hotel was closer to the falls and it was not and I blame myself for that.

Positives: Tour desk personnel were friendly and helpful.

Negatives: Noise, kids were running, need car to get to see the falls.

Reviewer: Not provided on Mon 01 Sep 2008 rated 3 out of 10.

Great location, close to all shopping which we were there for. Went to use the mugs and coffee pot and they were filthy, with ground on dirt. Used the plastic cups provided for pop, left on the night table and they were covered with ants in the morning. Their response, you shouldn't have drinks in the room and no compensation! The ants were there, they just found something to eat, if they weren't there, they wouldn't be in the cup. I was disgusted and received no satisfaction, that's why I wouldn't recommend this hotel or go back there.

Positives: Great location for shopping.

Negatives: Not clean!

Reviewer: Not provided on Mon 01 Sep 2008 rated 7 out of 10.

In the case of sleeping, it was nice, but other things such as kindness of staffs except cleaners, laundry, microwaves and so on are really bad.

Positives: I think they need to install the kitchen devices in common area.

Negatives: Using the microwave and swimming pool was really small and not clean.

Reviewer: Not provided on Mon 01 Sep 2008 rated 6 out of 10.

I loved the hotel staff but was very upset with the management. The first night the tire was stolen off my car and the management could have cared less. The restaurant closed early. The trolley picked us up right outside the hotel.

Positives: Very clean, workers were very nice.

Negatives: Security was terrible, management was no help.

Reviewer: Not provided on Thu 28 Aug 2008 rated 7 out of 10.

We liked the area and would have done more in this area, if we had not been so tired. However, we would stay here again if we get in the area.

Positives: We appreciated the help of the conscious Robert with activities in the area.

Negatives: The front desk staff did not seem too interested in helping stranded travelers find their way.

Reviewer: Not provided on Tue 19 Aug 2008 rated 1 out of 10.

Never recommend this to any one.

Positives: Nothing.

Negatives: Everything.

Reviewer: Not provided on Mon 18 Aug 2008 rated 7 out of 10.

I would not stay at this hotel again due to the noise. Room was substandard.

Positives: Very friendly staff.

Negatives: It was very noisy at night coming from other guests.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Everything for our trip was very smooth and calm due to the fact that we were able to sit down at a computer and book a room before we left the house. It was fast, simple and reasonable. After arriving at the Hotel, the front desk clerk was the most helpful, pleasant and friendliest person. We really appreciated her. The rooms were nice, the service was excellent and we had a great time.

Positives: The ladies at the front desk were amazing, very helpful and extremely friendly!

Negatives: The lady running around the hallways spraying air freshener, not good for allergies.

Reviewer: Not provided on Sat 16 Aug 2008 rated 1 out of 10.

This hotel is a motel, was filthy, dirty you actually stuck to the hall way and room carpets like a cheap movie theatre. The room window cracked the toilets, had stains, the hallways smelled like a locker room, it was a good 10 to 15 minutes on the hwy to the falls.

Positives: Check out.

Negatives: My wife crying when we arrived.

Reviewer: Not provided on Wed 13 Aug 2008 rated 6 out of 10.

Nice hotel for a short stay, close enough to everything if you don't mind driving to your entertainment destination. We didn't like (nor did anyone else in the hotel) being asked to vacate the room 3 hours before check-out because they already had a lobby full of people checking into the hotel that day.

Positives: Very clean rooms, shallow pool great for little kids.

Negatives: Location, not the greatest area, not much to do within walking distance.

Reviewer: Not provided on Tue 12 Aug 2008 rated 8 out of 10.

Great location to highway and airport, just far enough away from the falls to not be hectic and the restaurants don't charge Falls prices in this area. Clean facilities and friendly staff, good price for the area.

Positives: Clean pool area for kids and clean rooms and close to restaurants and other stores.

Negatives: The smoking room smelled very smoky (my wife smokes, I don't), could use some air freshener.

Reviewer: Not provided on Fri 08 Aug 2008 rated 1 out of 10.

If I was ever asked again to consider staying at the same hotel I would agree to rather stay in my vehicle because the rooms were not clean at all. There were cob webs all over and the room smelled. The bathroom smell was even worse.

Positives: Have nothing to like about the hotel.

Negatives: The rooms smelled.

Reviewer: Not provided on Wed 06 Aug 2008 rated 4 out of 10.

Hallway lingered of old cigarettes. Fresh Vomit stain at door was not a welcome mat. View from window was boarded up building and overgrown weeds. Dinner not available due to wedding reception. We were told we could drink at the little bar though neither of us drink. At 4 AM it finally got quiet enough to sleep. TV had a pink hue and the remote did not have a battery cover. Something you would find in a dump hotel.

Positives: Maid service was thorough and smiled. Tourist info in main lobby was friendliest and not even hotel staff. Room was cool when we first walked in.

Negatives: Parking in back no security or protection, caters to receptions and parties that are very loud and disorderly.