Candlewood Suites

Reviewer: Not provided on Sun 07 Aug 2011 rated 7 out of 10.

Decent hotel, but fire alarm went off when we arrived at front desk, second time in 2 days from what other guests said. Bathroom could be nicer as paint was peeling around top of shower & we were given a handicap room which we didn't need.

Positives: Location was convenient from I-87.

Negatives: Bathroom paint peeling & bug in room.

Reviewer: Not provided on Thu 21 Oct 2010 rated 2 out of 10.

Upon arriving at the hotel, there was plenty of parking and what looked to be a clean outer area. When I entered, the receptionist was arguing with a customer about the price he would be paying for the hotel room ( which in overhearing, was more than double what I paid). When it was my turn to check-in, the receptionist was already chatting on their phone with a friend. This lasted for about 5 minutes while I stood at the counter waiting to get my room. My first night was quiet, and I slept well ( except for the ridiculously loud toilet that sounded like a dying cat). When I woke up the second morning I had noticed the sound of rain. As I came to, I noticed that this wasn't the sound of rain but rather the sound of my ceiling leaking water into the kitchen area. When I notified the receptionist of this she told me, "I will let the guests upstairs know." I was in shock that she had no intention on sending any cleaning staff nor maintenance staff to repair/resolve the issue. After this I decided to pack up my things and leave.

Positives: Had a walk in store rather than vending machines. Parking was adequate.

Negatives: Hotel staff was rude. Room was dirty and in poor condition.

Reviewer: Not provided on Sun 28 Mar 2010 rated 7 out of 10.

Clean, comfortable, amiable.

Positives: Comfortable bed.

Negatives: Actually the toilet flooded.

Reviewer: Not provided on Tue 16 Mar 2010 rated 9 out of 10.

Friendly staff and clean hotel.

Positives: Very convenient to Nyack College and shopping.

Negatives: Driving directions to it were a little tricky.

Reviewer: Not provided on Wed 10 Mar 2010 rated 8 out of 10.

I only stayed for 2 nights, facilities were clean and reasonably maintained. The only negative I experienced was that a commuter railroad line ran very close to the hotel outside my window, the trains blew their air horn each time passing well into the night and starting early in the morning, loud enough to startle me.

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Positives: Room had kitchen area with appliances, the hotel had a fitness center.

Negatives: Next to commuter train line and crossing.

Reviewer: Not provided on Sun 28 Feb 2010 rated 9 out of 10.

The hotel is long-term stay friendly, so this offers some amenities to short stay guests, like a kitchen, free movie library, great exercise room, small grocery cove, recliner, and wired internet.

Positives: The deal is unbeatable!

Negatives: Only one double bed per room since this is an extended stay hotel.

Reviewer: Not provided on Mon 19 Oct 2009 rated 10 out of 10.

Convenient, clean &amp; more than satisfactory for the discounted Priceline cost.

Positives: Remembered me &amp; my preferences.

Negatives: No eating facilities nor daily maid service.

Reviewer: Not provided on Thu 28 Aug 2008 rated 8 out of 10.

Clean, nice DVD film library to access, rather sparse, beds could have been larger for two, needs to install drapes that can be pulled and shut over sheers, close to restaurants and shopping, and easy access to major roads.

Positives: Price, location, closeness to restaurants and shopping.

Negatives: Could not pull drapes over sheers, consequently light from outside shone in all night long.

Reviewer: Not provided on Thu 05 Jun 2008 rated 9 out of 10.

Very nice facilities and a great location.

Positives: The kitchen facilities were great.

Negatives: The front-desk staff seemed distant and not particularly helpful.

Reviewer: Not provided on Wed 21 May 2008 rated 9 out of 10.

Good hotel. Clean with a kitchen. Very good if you travel with kids.

Positives: Kitchen.

Negatives: TV.

Reviewer: Not provided on Wed 16 Apr 2008 rated 10 out of 10.

Excellent business-style hotel, offering mostly the types of amenities that would interest such travelers. Close to shopping and both the I-87 and Palisades Parkway freeways for easy access. Commuter railroad is right behind the hotel, and while I didn't think passing trains were very disruptive, they do make their presence known. There are, however, no trains late at night.

Positives: In-room kitchenette is always nice.

Negatives: King size bed would have been nice.

Reviewer: Not provided on Sun 23 Mar 2008 rated 7 out of 10.

The hotel is a relatively new Candlewood Suites, located in Downtown Nanuet, NY and is very convenient to all major regional highways north and south to NYC and NJ. Suite rooms are good size and have refrigerators, microwaves, stovetops, coffeemakers, new TVs, nice desks with HSIP, and large comfortable beds. There is noise 24/7 on an hourly basis from a commuter train that passes very close to the rear of the hotel. I wish that the onsite grocery stocked a greater variety of items since the hotel rooms offer amenities for small meal preparations. The onsite gym is small; no complimentary breakfast or coffee- you must prepare your own in your room; maids only clean the rooms on a weekly basis but fresh sheets & towels are readily available. Overall, still a great value.

Positives: Great value for overall quality and convenience of the hotel and the suite room.

Negatives: The rooms are only cleaned by a maid once a week.

Reviewer: Not provided on Mon 25 Feb 2008 rated 3 out of 10.

Don't stay here if you want air conditioning or heating. I stayed here for the first and last time in February of 2008. What a surprise to learn that the hotel has installed "energy efficiency" devices on all of the thermostats in the rooms. As long as you move around the room every 15 minutes, the cooling/heating system will continue to cool and heat. But should you do something like sleep, the heat goes off all night! Needless to say, we were cold! When we informed the staff, we received a shrug. Also, the room carpet was beyond filthy. And there are no ramps to allow you to roll the luggage cart in from the car lot to the entry doors.

Positives: It was close to i-287 and near stores/restaurants.

Negatives: No heat.

Reviewer: Not provided on Fri 08 Feb 2008 rated 10 out of 10.

This hotel was attractive and safe. It was conveniently located. It had all the conveniences of home.

Positives: It had all the conveniences of home.

Negatives: Did not make up the room daily.

Reviewer: Not provided on Fri 23 Nov 2007 rated 1 out of 10.

Very poor service. They told us they could not upgrade us to a room with 2 beds, The hotel did have the rooms available. Room with 1 bed and charging to upgrade or for a cot.

Positives: Nice hotel.

Negatives: Poor service, got stuck with 2 men in a room with one bed, would not upgrade.

Reviewer: Not provided on Mon 22 Oct 2007 rated 9 out of 10.

See above. I would like to be able to know when I make a reservation through you.

Positives: Clean, friendly staff, convenient, dinner on Wednesday, free laundry, work out room.

Negatives: Price to high, only queen, provided cot, bad mattress.

Reviewer: Not provided on Thu 18 Oct 2007 rated 10 out of 10.

Needs to change the drapes to so they will close all the way too much light during early hours.

Positives: Family friendly.

Negatives: Hotel key had tube recoded everyday.

Reviewer: Not provided on Sun 14 Oct 2007 rated 10 out of 10.

Staff was very friendly. The rooms are large with full kitchens. Extremely comfortable bed with three pillows - all different firmness. Great hotel.

Positives: I love the spacious room with full kitchen. Also the bed and pillows.

Negatives: No restaurant- no wireless internet; has only wired internet.

Reviewer: Not provided on Sat 29 Sep 2007 rated 9 out of 10.

Surprised at the 2 rating - thought it should be higher. Very attractive rooms. Clean. Well organized. Comfortable. All necessary amenities.

Positives: Had everything I needed and was clean and attractive.

Negatives: Can't think of anything I didn't like.

Reviewer: Not provided on Fri 28 Sep 2007 rated 8 out of 10.

It was good over all.

Positives: It was very convenient to get to my place of business.

Negatives: Check in time and check out time is not convenient.

Reviewer: Not provided on Fri 28 Sep 2007 rated 8 out of 10.

I was pleasantly surprised the property offered a little bit of luxury. The staff was so cool! The on premise gymnasium was a nice treat, I loved the VCR/ DVD in each room, along with a selection of free rentals at the front desk - And of course because I was on biz, the in room office and free internet was the icing!

Positives: The hotel not only met but exceeded my expectations!

Negatives: No restaurants on premise.

Reviewer: Not provided on Sun 16 Sep 2007 rated 10 out of 10.

This was a great place to stay, it was a great location. The rooms were very clean and I was able to keep food and cook in the room. I have stayed at candlewood suites at other locations, and I have never been disappointed. Will continue to stay there whenever possible.

Positives: Great rooms, cleanliness, washer/dryer usage, helpful staff.

Negatives: Nothing.

Reviewer: Not provided on Fri 14 Sep 2007 rated 8 out of 10.

Great location central to Rockland County.

Positives: Location, friendliness of staff.

Negatives: No free breakfast, no use of computer for guests.

Reviewer: Not provided on Mon 10 Sep 2007 rated 8 out of 10.

It's a clean and well equip hotel. It's good for a business staying. Too bad that it doesn't have a room with 2 beds, it doesn't fit for kids.

Positives: Clean and well equipped for a long stay.

Negatives: Doesn't have a room with 2 beds. It's not easy to accommodate with 2 children

Reviewer: Not provided on Mon 03 Sep 2007 rated 6 out of 10.

Nothing special, but a fairly clean room to sleep in. No breakfast. Just a bed with a TV, AC, shower. Very basic.

Positives: Fairly clean.

Negatives: Nothing better than any other motel in US.