Quality Inn
Massena, New York
Quality Inn is a hotel located in Massena.
Our Quality Inn® location is ideally situated along the Grass River in sunny St. Lawrence Valley. Enjoy the perks of travel with the comforts of home in our conveniently located Massena hotel.
Places to eat within 5km of Quality Inn include Vino Vidi Vici, Eyland’s, T & T Famiglia Restaurant, and Trombino's Restaurant.
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Quality Inn reviews
Rated 7 out of 10 with 5 reviews
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Reviewer: Not provided on Fri 02 Oct 2009 rated 2 out of 10.
We were not happy with our stay. The room was too hot (other guests had the same complaint). The staff offered to bring us a fan, but it was never delivered and no notice was given. My wife requested a non-down pillow. She was told they would check, but we received no answer. The bed was against the wall in a corner, and the phone was mounted on the wall near my head.
Positives: The continental breakfast featured many choices, including a waffle iron.
Negatives: Room was too hot and the staff offered us a fan, but it was never delivered.
Reviewer: Not provided on Tue 03 Feb 2009 rated 10 out of 10.
I don't think there was a pool at this hotel or if there was I did not know about it.
Positives: Close to my business meeting.
Negatives: Radiator was loud.
Reviewer: Not provided on Thu 11 Jan 2007 rated 7 out of 10.
Prices are a bit high based on the accommodation. This hotel has been under renovation since 1999. No bathroom fan, stayed in smoking room and got high on the smoke smells, otherwise great location, staff is excellent and awesome restaurant downstairs with free parking at rear. Hotel would greatly be improved if they would finish renovating a room at a time instead of renovating a part of each room (house that Joe built), put a fan in the bathroom (mold coming soon), fix the elevator (scene from 12 monkeys) and freshen up the rooms with smoke spray (gag me with a butchers spoon). .
Positives: Location, restaurant downstairs, outdoor free parking, staff.
Negatives: Room cleanliness and lifetime renovation bond.
Reviewer: Not provided on Sun 29 Oct 2006 rated 9 out of 10.
It's a fine old hotel being renovated.
Positives: Location.
Negatives: Low-pressure shower.
Reviewer: Not provided on Fri 16 Jun 2006 rated 9 out of 10.
Nice hotel with very nice employees. A little old fashioned, but they are updating and what they've done so far seems really nice.
Positives: Lobby was very nice and good breakfast.
Negatives: A little outdated, but I understand they are working on that.
Amenities
Air conditioning. Banquet facilities. Bus parking. Cable television. Coffee/Tea maker. Complimentary breakfast. Desk. Elevators. Exercise gym. Hairdryer. Ice machine. Iron. Laundry/Valet service. Meeting rooms. Microwave. Onsite laundry. Outdoor parking. Parking. Pets allowed. Refrigerator. Telephone. Truck parking. Wireless internet connection.
Location details / directions
Massena Int'l Richards Field (MSS) 3.00 Mile NW. Syracuse Hancock Int'l Airpo (SYR) 156.00 Mile S. Montreal-pierre Trudeau Arpt (YUL) 75.00 Mile NE.
Starting at Massena Int'l Richards Field From the South, take I-81 North, Exit 50 to SR 37 to downtown Massena. From the East, State Route 37 from Malone to downtown Massena.
Any prices displayed for Quality Inn should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.