Fairfield Inn

Reviewer: Not provided on Mon 31 Oct 2011 rated 10 out of 10.

Was ok for the price we paid.

Positives: Was clean and nice.

Negatives: The wifi connection.

Reviewer: Not provided on Sat 29 Oct 2011 rated 8 out of 10.

OK - rooms clean, decent location, small lobby area which became very crowded.

Positives: It was clean, had a good view of Manhattan.

Negatives: I asked for cab service to Manhattan, but a driver was arranged that cost more $ than a cab.

Reviewer: Not provided on Tue 25 Oct 2011 rated 9 out of 10.

Good quality hotel at budget price. Excellent breakfast included in price. Hotel is a bit out of the way, so we didn't return to the hotel during our day visits to Manhattan.

Positives: Excellent breakfast; and shuttle to train station.

Negatives: Shuttle unavailable past 11 pm..

Reviewer: Not provided on Tue 18 Oct 2011 rated 8 out of 10.

Relatively close to Manhattan (20 min ride to time square). Shuttle bus needs to be later and/go to different subway stops. During peak times - mornings - have shuttle service run every 15 min. Would be willing to pay $1per person per trip if shuttle went to other stops or pick up after 11pm

Positives: Shuttle service to subway.

Negatives: Shuttle bus not big enough for larger groups.

Reviewer: Not provided on Fri 23 Sep 2011 rated 7 out of 10.

Shuttle was reliable except for the first pick up. We waited 15 minutes for the shuttle which was described as being a few minutes away. Everything else was satisfactory.

Positives: Shuttle was better than nothing.

Negatives: Hotel shuttle did not pick us up after calling for it. Waited 15 minutes then had to walk.

Reviewer: Not provided on Sat 17 Sep 2011 rated 10 out of 10.

Very nice rooms with an amazing shuttle service.

Positives: I loved the shuttle to the subway.

Negatives: Needed a bigger parking lot.

Reviewer: Not provided on Mon 22 Aug 2011 rated 7 out of 10.

Free Parking due to the type of neighborhood.

Positives: Good size room.

Negatives: Free parking would be great

Reviewer: Not provided on Sun 21 Aug 2011 rated 7 out of 10.

Good accommodations, but isolated. The shuttle was excellent, but in some cases, did not leave on time for my connections with the LIRR.

Positives: Good accommodations.

Negatives: Isolated from everything.

Reviewer: Not provided on Sun 07 Aug 2011 rated 8 out of 10.

The view of Manhattan from the room was amazing, the choice for breakfast was wonderful, the shuttle to the subway helped a lot, the staff were very friendly, enjoyed our stay very much.

Positives: The view of Manhattan from the room, the wide variety for breakfast, the shuttle to the subway.

Negatives: Nothing. Everything was great.

Reviewer: Not provided on Fri 24 Jun 2011 rated 9 out of 10.

The appearance was great, lobby and rooms clean. Limited parking. The staff ignored the fire alarm and anyone asking questions about it, by the time i threw on clothes and walked down 11 stories, the fire dept had arrived.

Positives: Lowest price nearest to Manhattan.

Negatives: Limited parking. Fire alarm sounded 8am but staff ignored it and any questions about it. Firemen were prompt.

Reviewer: Not provided on Mon 30 May 2011 rated 2 out of 10.

I stayed at this hotel for the last night of my Manhattan trip since my flight at 6:45 am. The hotel shuttle did not work effectively for me since I did not bring my cell phone and the phone at the subway station was not working. Pay phones in New York do not always work due to vandalism. I stayed in disabled room and it looked like the tiles in the shower were broken and although the shower was fixed, it looked like it was getting moldy. I would suggest those tub surrounds and not grout anymore since mold is a definite disappointment.

Positives: I liked the price and the lobby and the size of the room.

Negatives: Internet was not working and hotel staff did not offer options. Location was not that great.

Reviewer: Not provided on Thu 19 May 2011 rated 8 out of 10.

This hotel is located in an industrial area and has little to offer outside its doors. The shuttle to the train was helpful, but the driver ran a red light a couple of times. We had to take a cab back to the hotel after waiting 45 minutes for the van to show up, (they say it picks up every 30 minutes). The location of the train station is sketchy at best. I wouldn't want to wait that long for the van after dark.

Other than the van, this hotel is perfect. It was a short 15 minute train ride to Times Sq. Perfect for what we wanted. I would definitely stay there again.

Positives: Staff was e helpful. The hotel was clean and comfortable.

Negatives: The shuttle van to the train station was not reliable. On two of the trips the driver ran a red light!

Reviewer: Not provided on Sun 08 May 2011 rated 5 out of 10.

A<BR/>place to stay near the airport and sleep.

Positives: Comfortable bed, and good breakfast.

Negatives: Location.

Reviewer: Not provided on Fri 31 Dec 2010 rated 1 out of 10.

A complete rip off.

Positives: Check out!

Negatives: No heat, coffee, shuttle.

Reviewer: Not provided on Sat 02 Oct 2010 rated 10 out of 10.

Great hotel. Loved everything about it.

Positives: It felt like being home.

Negatives: No washing machines onsite.

Reviewer: Not provided on Fri 01 Oct 2010 rated 10 out of 10.

Really Lovely lobby, lovely new rooms, beautifully and smartly decorated, great view, self contained, lovely breakfast spread, and much more modern, new, upscale feeling than we were expecting.

Positives: It was much

Negatives: The location is farther away from

Reviewer: Not provided on Mon 20 Sep 2010 rated 9 out of 10.

It is a very good option. It is not close to the subway station, but the hotel has a shuttle service from 6 to 11, and also if you arrive later the cap will charge you about $6. The free breakfast is good the rooms are small but comfortable, the bed was very comfortable and very clean.

Positives: The services and the shuttle for the subway.

Negatives: There is limited parking.

Reviewer: Not provided on Sat 18 Sep 2010 rated 1 out of 10.

Everything is ok, except for one hotel staff.

Positives: Bed is comfy.

Negatives: Extremely unhelpful front desk.

Reviewer: Not provided on Sat 14 Aug 2010 rated 9 out of 10.

The hotel is immaculate, well-kept and extremely clean in all respects. My room was a good size for one person and the king-bed was very comfortable. The hotel decor is modern and nicely appointed. The breakfast service was quite expansive, more than I expected and you can eat on the patio, not much of a view, but it was nice to eat outside and get fresh air.

Positives: Very clean, staff was attentive, helpful, and friendly.

Negatives: Did not realize the area is remote, but hotel offers free shuttle service which I found out after I checked in the hotel.

Reviewer: Not provided on Tue 10 Aug 2010 rated 10 out of 10.

Excellent comfort and value. Though the location is slightly far the subway (to Manhattan) the shuttle service was good. Wish it could run until midnight instead of 11:00 pm to facilitate Broadway show schedule. It was a 15 minutes walk in quiet neighborhood. Special mention of the Mr. who help stock the breakfast items. He was courteous, hard working and efficient. Makes our breakfast experience a great plus. Highly recommend hotel for the value if you don't mind taking the shuttle and then subway to enjoy Manhattan.

Positives: The complimentary hot breakfast. The cleanliness of room.

Negatives: It would be better if the shuttle from hotel to the nearest subway could run until midnight.

Reviewer: Not provided on Sat 24 Jul 2010 rated 9 out of 10.

Hotel was much less expensive than staying in the city. Very clean and friendly staff. Free shuttle to the subway station.

Positives: Clean, modern room; friendly staff; moderately priced.

Negatives: Location; nothing to do within walking distance.

Reviewer: Not provided on Thu 20 May 2010 rated 7 out of 10.

Very helpful staff went above and beyond the call of duty. The rooms are small. The bathroom is of adequate size. Our room, the lobby and the dining room was always very clean for all 5 days of our stay.

Positives: The staff was VERY helpful. Some of the best I have seen.

Negatives: Location.

Reviewer: Not provided on Fri 23 Apr 2010 rated 8 out of 10.

All in all pretty good. Free coffee 24/7 was handy, as well as the transport to the metro. room was nice, a little smaller than i thought but suitable.

Positives: Continental breakfast has a better selection than expected.

Negatives: Parking garage was horrible.

Reviewer: Not provided on Fri 09 Apr 2010 rated 5 out of 10.

The customer service very terrible.

Positives: Nothing.

Negatives: Shuttle service operate from 6.00 am - 11 pm only. Not convenient.

Reviewer: Not provided on Fri 02 Apr 2010 rated 8 out of 10.

I enjoyed my stay at the hotel. The staff was very friendly, the desk clerks helpful and there was a good variety of food at the breakfast in the morning. My only complaint (and it is a small one) was the parking. The hotel website says parking is free, but limited. They should make it clear how limited. They have an underground garage with 12 spaces. This hotel is twelve stories tall and has parking allotments of one car for each floor. There is no above ground parking lot. You must find an available spot as near the hotel as you can, which is not easy in New York. Other than parking, I had a great experience.

Positives: Friendliness.

Negatives: Parking.

Reviewer: Not provided on Tue 16 Mar 2010 rated 10 out of 10.

Highly recommend this hotel. I will always stay here when I visit Manhattan again. Their shuttle van will take you where you need to go,they literally pamper you from the minute you arrive. Exercise room, spacious guest rooms tastefully designed, overlooking Silver cup East (in case you're into celebrity spotting) and further beyond, Manhattan.

Positives: Excellent staff, beautiful room, secure underground parking, delicious breakfast, slept like a baby!

Negatives: Can't think of a thing.

Reviewer: Not provided on Tue 29 Dec 2009 rated 9 out of 10.

Nice property in middle of nowhere. Free breakfast, fast and free internet, smallish rooms, parking lot may or may not have room for you.

Positives: Nice room, fast internet, free breakfast, and fast elevator.

Negatives: Most inconvenient location imaginable, parking lot full.

Reviewer: Not provided on Tue 29 Dec 2009 rated 9 out of 10.

It was a great hotel for the price I paid.

Positives: Clean, had a shuttle to the train station.

Negatives: Shuttle ends at 11pm, early for NYC.

Reviewer: Not provided on Mon 28 Dec 2009 rated 9 out of 10.

The shuttle to the subway and free breakfast made our trip way easier than it would have been. The location is close enough to Manhattan (20 min by subway) and the service is lovely.

Positives: There was a shuttle to the subway station, which made the trip to Manhattan very convenient.

Negatives: There were no good restaurants nearby.

Reviewer: Not provided on Thu 24 Dec 2009 rated 9 out of 10.

We arrived late, around 10 at night, and we have young children. Right off the bat, about six minutes after arriving in our room, we got a call from the front desk. The man sighed, and said, &quot;We already have a noise complaint for you. You have to quiet it down immediately.&quot; I thought it was needlessly rude since he had seen us take three young kids, including one baby (it was the baby crying, the noise), so I don't see the need to call us to chastise us for having a crying baby. Seemed kind of rude. However, from that point on, it was great, we didn't see that man at the front desk any more during our stay, and the rest of the staff was super courteous. We had a big snowstorm the second day we were there, and the staff worked as hard as they could to get the shuttle going as soon as the roads were scraped so we could get to the train and into the city. For the price, it's extremely convenient, maybe ten minutes or less into Grand Central.

Positives: Clean, excellent view of Manhattan, convenient shuttle to train.

Negatives: Small cafe with limited options.

Reviewer: Not provided on Tue 15 Dec 2009 rated 5 out of 10.

I would have expected some iota of friendliness. And the maid repeatedly tried coming in the room in the early morning in-spite of the Do not Disturb sign. The front desk offered no help with directions they just shrugged when asked where local business are.

Positives: The rooms where large.

Negatives: Parking was awful and the staff unfriendly and on there cell phones.

Reviewer: Not provided on Wed 16 Sep 2009 rated 9 out of 10.

Hotel is at nice location, could be better but they have a good taxi service.

Positives: Free internet.

Negatives: Location is not perfect.

Reviewer: Not provided on Wed 09 Sep 2009 rated 10 out of 10.

Everything exceeded expectations. Count me in as a very happy customer.

Positives: Everything exceeded expectations.

Negatives: Nothing really apart from the fact that it was a bit difficult to locate. But that is hardly the hotel's fault.

Reviewer: Not provided on Sat 01 Aug 2009 rated 9 out of 10.

The hotel staff was very helpful and they made our experience very comfortable. They went out of their way to help us.

Positives: The staff was great.

Negatives: Location was not so great.

Reviewer: Not provided on Tue 07 Jul 2009 rated 4 out of 10.

The room was clean. No parking. We had to park our nice car on the street. Had to go ask several times for help to find parking and the area people were not that helpful when this happened.

Positives: The room was clean.

Negatives: We had to park on the street, took shuttle bus and it was to come back at a time which it didn't.