Best Western Kennedy Airport

Reviewer: Not provided on Tue 30 Aug 2011 rated 3 out of 10.

I have heard that the rooms on the upper levels are ok. However, this is the first time I've stayed here and the only room available to me was a smoking room (I'm a nonsmoker) in the basement. The room has a window at eye level with the parking lot which made me feel unsafe. It was extremely smelly. I couldn't identify the smell. It was like stale smoke with chemicals overtop to try to mask the smell. If it weren't so late and I had to work early in the morning I would have tried to get my money back and find another hotel. I don't remember ever being this uncomfortable in a room. My clothing smelled awful the next day and I had to get everything drycleaned in my suitcase as I couldn't get rid of the smell.

Positives: The staff were friendly and efficient.

Negatives: Put me in a smoking room in the basement that smelled like a combo of stale smoke and possibly strong cleaning agents to try to get rid of smell.

Reviewer: Not provided on Fri 29 Jul 2011 rated 8 out of 10.

The rooms were small, but clean and the staffs were friendly.

Positives: The bedding was comfortable.

Negatives: The room was small, and I would recommend adding more towels if you have more than 2 guests per room.

Reviewer: Not provided on Thu 28 Jul 2011 rated 8 out of 10.

Clean with pleasant hospitality.

Positives: Clean/Front desk friendly and helpful.

Negatives: Very tight spaces.

Reviewer: Not provided on Mon 12 Oct 2009 rated 7 out of 10.

The staff and room were great except that the carpeting should be changed constantly due to the fact of constant room use by patrons. Or find an alternative to carpet like linoleum or tile so it won't absorb everybody's odors.

Positives: The staff were constantly helpful.

Negatives: The carpeting in the room stunk(smelled).

Reviewer: Not provided on Thu 23 Apr 2009 rated 7 out of 10.

Staff was<BR/>very friendly,<BR/>OK for a one-night stay.

Positives: Staff is very friendly and complimentary breakfast was nice.

Negatives: Carpet was a little dingy. There are no public places near by.

Reviewer: Not provided on Sun 12 Apr 2009 rated 2 out of 10.

Would not recommend. It isn't kept clean.

Positives: It had a parking lot.

Negatives: It smelled, was dirty and pretty disgusting all together.

Reviewer: Not provided on Thu 03 Jul 2008 rated 9 out of 10.

This hotel is located literally just minutes from JCK and is a great value for any NYC Traveler. I would recommend this property for any business or family traveler looking for a cheaper alternative to typical NYC prices.

Positives: Great location and fairly new. Rooms and hotel were in great shape.

Negatives: Pesticide smell in rooms and hallways.

Reviewer: Not provided on Wed 16 Apr 2008 rated 9 out of 10.

Friendly & knowledgeable staff. Breakfast bar was a hit to start our day - both hot & cold foods. Very conveniently located to the airport & was only about 30-40 minutes from Downtown. We would recommend.

Positives: Very friendly & knowledgeable staff & great breakfast bar!

Negatives: Very tiny rooms - quite expensive.

Reviewer: Not provided on Sun 13 Apr 2008 rated 9 out of 10.

The hotel was clean and the staff friendly and helpful. The hotel was fine for my business trip, but would not go there for a romantic or family trip.

Positives: Clean and friendly helpful staff.

Negatives: Location.

Reviewer: Not provided on Sat 29 Mar 2008 rated 10 out of 10.

This is a terrific hotel for anyone needing basic, popular priced lodging in the JFK area. They provide David's cookies in the evening, and a decent hot breakfast in the AM.

Positives: Everything.

Negatives: Nothing.

Reviewer: Not provided on Wed 19 Mar 2008 rated 9 out of 10.

The motel is located very close by the JFK air port and it is very clean and the staff was very nice. The room was very small, but very clean and I would stay again if I am in the area.

Positives: It was very clean and the staff was really nice.

Negatives: The rooms were to small and it was a bit loud.

Reviewer: Not provided on Mon 17 Mar 2008 rated 1 out of 10.

The room was tiny. The coffee maker did not work. The staff were the most unfriendly bunch I have ever come across. Upon checking out, the person at the front desk smirked at my request for a receipt. Not even a 'thank you' for my business. No more best Western.

Positives: Near airport.

Negatives: Rude, uncaring staff.

Reviewer: Not provided on Sun 16 Mar 2008 rated 5 out of 10.

Not bad, as long as all you want is a room near the airport with breakfast.

Positives: Convenient access to the airport.

Negatives: The "fitness center" was basically 3 treadmills in a large closet.

Reviewer: Not provided on Thu 13 Mar 2008 rated 7 out of 10.

I did enjoy my stay at this hotel because there were perks that helped make up for any areas that were lacking.

Positives: I liked having the fitness center in the hotel and I liked the variety of vending machines.

Negatives: Some of the fitness equipment did not work and selection was very limited.

Reviewer: Not provided on Mon 10 Mar 2008 rated 2 out of 10.

This hotel was a one star at most. My room was in the basement with no windows. It was very loud, and my toilet ran all night.

Positives: Close to the airport.

Negatives: Very basic.

Reviewer: Not provided on Mon 03 Mar 2008 rated 5 out of 10.

The staff upon arrival was not very helpful, asked for a room above the first floor, she handed us the key, but did not let us know there were none available till we went upstairs then came down and asked to change again. One floor under construction ,the other floor was smoking, there were none available. The heater blew hot air on us all night, it was very cold outside 19 degrees, so we needed the heat. Airport shuttles ran every hour, not convenient when you are staying at the airport for convenience.

Positives: Close to the airport.

Negatives: Ask to have a room above the 1st floor, never responded and we were on the first floor, transportation to airport every hour.

Reviewer: Not provided on Thu 14 Feb 2008 rated 2 out of 10.

Industrial sleep factory- located across street from warehouses. They are so cheap here that the heat does not run in room when you check in. It was freezing.

Positives: Location- close to airport.

Negatives: The room was 50 degrees.

Reviewer: Not provided on Tue 05 Feb 2008 rated 8 out of 10.

Hotel is very good for traveler.

Positives: Hotel is good.

Negatives: Room is very skill.

Reviewer: Not provided on Tue 01 Jan 2008 rated 7 out of 10.

The location of the hotel was good. We landed late in the evening from a trans Atlantic flight and wanted to get good nights sleep before continuing with our trip.

Positives: Location and the breakfast they provided.

Negatives: The bed was not comfortable.

Reviewer: Not provided on Wed 26 Dec 2007 rated 8 out of 10.

A room is small, but it's clean. Its very convenient for travelers who catch a flight @ the JFK early in the morning.

Positives: Good location. Good value. Clean bathroom.

Negatives: A bit noisy outside the hotel.

Reviewer: Not provided on Tue 11 Dec 2007 rated 9 out of 10.

I'd be happy to stay there whenever I use JFK.

Positives: Picked us up and dropped us off. Good transportation.

Negatives: No restaurant.

Reviewer: Not provided on Fri 07 Dec 2007 rated 7 out of 10.

The hotel staff was friendly and helpful. The best shuttle service we've ever had. There was always a shuttle waiting at JFK for us when we got to the "circle" to go back to the hotel. The room was clean, continental breakfast adequate and handy.

Positives: Excellent shuttle service to and from JFK, good continental BF, clean room.

Negatives: Room was very small, but for our purposes of a layover before flight it was adequate. Only held luggage until 4 PM after check out at noon without a charge.

Reviewer: Not provided on Thu 06 Dec 2007 rated 3 out of 10.

It smelled bad and the room was tiny. There were no ledges in the bathroom to place toiletries. The toilet ran for much too long and the bed was hard as a rock. Not one of our better stays at a Best Western.

Positives: Nothing.

Negatives: Smelled like air freshener to cover up odors.