Holiday Inn

Reviewer: Not provided on Mon 22 Feb 2010 rated 2 out of 10.

I stayed in room in the basement. All night long I woke up due to noises coming from, I guess, refrigerators or laundry machines in the nearby rooms. I barely slept three hours.

Positives: Location

Negatives: Noisy room.

Reviewer: Not provided on Tue 02 Feb 2010 rated 7 out of 10.

The shuttle ride to and from the hotel happens every hour at the top of the hour, but I recommend being there a little earlier so you don't miss it. The room was fine just for me, but I can see it would be crowded if there were more people. The bed was super comfy and there was a nice flat screen; however, the picture quality wasn't all that great. Overall, the staff was very friendly, and the room was nice for a one night stay.

Positives: Staff was extremely helpful and friendly.

Negatives: Looked clean at first, but beneath the surface it was rather dingy.

Reviewer: Not provided on Thu 24 Dec 2009 rated 9 out of 10.

Overall, it is a good hotel next to an airport. It was a painless experience.

Positives: It's cleanliness.

Negatives: The breakfast area looked like a cafeteria, no lounge area.

Reviewer: Not provided on Sat 27 Jun 2009 rated 8 out of 10.

It was nice and clean. Did not like getting a room underground. When looking out the window all I saw was the tires of the parked cars. Did not like the fact that the front desk demanded they keep a copy of my driver's license to check in. This is the first hotel I have stayed at in 20yrs that requested that. When checking out I requested the copy of my driver's license be given back to me and they had to call the manager in order for me to get it back. Other than that everything else was fine.

Positives: Prompt check in, taxi service and shuttle service promptly available.

Negatives: Demanded to keep a copy of my driver license, room was underground.

Reviewer: Not provided on Wed 10 Jun 2009 rated 9 out of 10.

This hotel was perfect for our purposes - a place to sleep while visiting Manhattan.

Positives: Had a nice full breakfast that was included with the room for all guests.

Negatives: Not quite as convenient to train/subway as we had thought.

Reviewer: Not provided on Mon 01 Jun 2009 rated 9 out of 10.

We stayed here because of a long layover and were quite pleased. Friendly service and a nice breakfast. A clean but very small room. Bathroom was good. Bed was comfortable. I would recommend it.

Positives: Nice breakfast, friendly staff, clean, good bed.

Negatives: A

Reviewer: Not provided on Mon 27 Apr 2009 rated 10 out of 10.

You get more than your money's worth with this hotel. Very friendly staff, polite and helpful. The free breakfast as an added bonus.

Positives: Friendly staff. Clean well kept room.

Negatives: Nothing.

Reviewer: Not provided on Mon 05 Jan 2009 rated 8 out of 10.

The hotel was very clean 7 served its purpose. The room itself was very small with a lot of furniture, making it difficult to move around.

Positives: Convenience.

Negatives: The room was a little cramped, not enough space to move around.

Reviewer: Not provided on Fri 14 Nov 2008 rated 9 out of 10.

This hotel is located close to 2 major airport, Kennedy and LaGuadia. It is on a major roadway the belt parkway, which can get you to all 5 boroughs throughout New York City. I usually have a hard time sleeping in hotels, but this hotel was very comfortable.

Positives: Great location. Close to family and friends.

Negatives: No complaints at all.

Reviewer: Not provided on Thu 06 Nov 2008 rated 9 out of 10.

The staff was friendly and helpful. The rooms were clean and comfortable. I felt very safe and comfortable asking the staff questions about the area.

Positives: Everyone was so friendly and helpful.

Negatives: It was a little difficult to get to from one side of the Highway.

Reviewer: Not provided on Wed 10 Sep 2008 rated 10 out of 10.

Will tell more friends to go if they go to NYC.

Positives: Very clean.

Negatives: Everything was very good.

Reviewer: Not provided on Mon 08 Sep 2008 rated 6 out of 10.

Continental breakfast is adequate. Shower had good pressure with wonderful shower head.

Positives: Clean, big screen LG TV in room.

Negatives: Neighborhood very commercial.

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

The hotel is conveniently located between both airports. The staff was very friendly and accommodating. The cleaning staff does a nice job of cleaning room and replenishing supplies. The ladies in charge of the morning breakfast buffet keep it well stocked and very clean. I had a very positive stay at this location. To the staff and management, keep up the great job!

Positives: The staff was very helpful and attentive. The breakfast was a nice start to the day, multiple options.

Negatives: Not much around it, convenience store, shopping, dining.

Reviewer: Not provided on Mon 01 Sep 2008 rated 9 out of 10.

We arrived JFK airport late before midnight and the hotel had a close-friend procedure in providing us the shuttle to the hotel. The hotel still had quite bit pizza and coffee left at the front desk for those late arrivals. The staff served our needs just like a family member and assisted us to get cab in front of the hotel and a very helpful NYC touring map. Their breakfast was irresistible and unforgettable.

Positives: Close to airport, considerate service, great breakfast.

Negatives: Poor/smoking smell in non-smoking rooms & hallway.

Reviewer: Not provided on Mon 25 Aug 2008 rated 8 out of 10.

The hotel is a perfectly fine place to sleep at an affordable price. If you sleep late though, you miss the free breakfast! The shuttle service is great, but I hadn't realized what a long, drawn-out process it would be to get the shuttle, to the train, to the subway, to get into the city.

Positives: The price was affordable; shuttle service is free.

Negatives: Nothing about the hotel itself.

Reviewer: Not provided on Sun 24 Aug 2008 rated 9 out of 10.

After a long day and night of traveling, I was very happy to see such friendly staff at this hotel. The driver of the complimentary airport shuttle was a little brisk, but he was helpful nonetheless. One of the staff from the front desk even helped to carry my bags up to my room. The room was compact but it felt spacious to me. It had a clean bathroom, a flat screen television, complimentary WiFi and a wonderful mattress for the bed. Even though the hotel is next to a busy road, my room was quiet. I didn't even hear noises from the other rooms as I sometimes do in other hotels. The continental breakfast provides a variety of hot and cold items and two attendants on hand to assist. The only negative things I can say about this hotel is that 1) It does not have the currency exchange services. 2) The location of the hotel is about a 45-minute journey from Manhattan via the airport shuttle, JFK Air train, and subway. 3) The airport shuttle was late by one hour. Fortunately, it did not interfere with my travel plans, but it could have nonetheless.

Positives: The staff at the front desk, no matter what time of day, is very helpful and professional. Free WiFi is a bonus if you have a laptop.

Negatives: The complimentary airport shuttle was late by an hour. Fortunately, it did not interfere with my travel plans.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

The staff is friendly, helpful and do whatever they can to assist.

Positives: Great TV, fresh linen and towels - no odor in the towels.

Negatives: We got what we expected.

Reviewer: Not provided on Wed 06 Aug 2008 rated 8 out of 10.

There was shuttle service from the airport to the hotel and back the next morning. The room was clean and comfortable with a big chair instead of the normal desk chair.

Positives: Close to the airport.

Negatives: No food service.

Reviewer: Not provided on Sun 27 Jul 2008 rated 4 out of 10.

The facility looks nice but smells of mold. Good airport shuttle and right next to long term parking.

Positives: The airport shuttle was efficient. Right next to long term parking.

Negatives: The room smelled like mold.

Reviewer: Not provided on Fri 25 Jul 2008 rated 7 out of 10.

The room was fine, however smaller than we expected. We were told there would be a refrigerator and microwave in the room, however upon check in, there were none. We asked and told that they were only available upon request. They had no microwaves, and the fridge they brought did not work. However if you are looking for a cheaper hotel with a great, fast breakfast close to JFK, then this was a good value for the $.

Positives: Very good, free, continental breakfast.

Negatives: The rooms were very small for a family of four.