Best Western University Inn

Reviewer: Not provided on Thu 18 Aug 2011 rated 8 out of 10.

Would recommend for a short stay-nothing fancy, but convenient, clean and nice staff.

Positives: Good parking/nice staff/convenient.

Negatives: Hot tub in the room.

Reviewer: Not provided on Fri 15 Jul 2011 rated 9 out of 10.

Excellent hotel, comfortable, especially for families.

Positives: Small hotel with family feeling, free drinks and excellent treatment.

Negatives: I don't have.

Reviewer: Not provided on Sat 14 May 2011 rated 10 out of 10.

The hotel was clean and comfortable.

Positives: Personnel were very helpful.

Negatives: None.

Reviewer: Not provided on Thu 05 May 2011 rated 7 out of 10.

We enjoyed the stay at this hotel-then area was quiet yet very close to anything we wanted to go to. The room was more than adequate for the two of us and would probably been ok for a family of 4. The TV service was mediocre and, as I mentioned before, the toilet was not flushing properly.

Positives: Location was convenient, room was large and the windows could be opened.

Negatives: Toilet did not flush properly and was not taken care of by the staff. Our stay was over a weekend and that may be why.

Reviewer: Not provided on Thu 21 Apr 2011 rated 8 out of 10.

Good location relative to grocery store. Free breakfast was good surprise.

Positives: Friendly customer service.

Negatives: Whirlpool tub in bedroom.

Reviewer: Not provided on Wed 26 Jan 2011 rated 4 out of 10.

This hotel was probably nice in its day. It is in desperate need of refurbishing! The furniture is old and chipped, the mattress saggy and uncomfortable and the heat couldn't be regulated. The toilet had tissue clogged in it and the towels were soiled. I am not sure if the room had been properly cleaned before my arrival. The hotel staff was nice and the breakfast was adequate for the price.

Positives: Close to Cornell campus.

Negatives: Shabby room, uncomfortable mattress, heat couldn't be regulated.

Reviewer: Not provided on Mon 18 Oct 2010 rated 8 out of 10.

We really enjoyed our stay in the Best Western, Ithaca. The staff was really friendly and helpful. Our room was a decent size with a spacious area to sit and watch TV (if you wanted to) It was clean. The one thing that was frustrating was the Internet connection, it was really hard to get on line.

Positives: The staff was really nice. The room was a good size.

Negatives: The plastic and paper plates at breakfast, I feel it cheapens the hotel. It was really hard to get Internet connection.

Reviewer: Not provided on Mon 12 Jul 2010 rated 9 out of 10.

Excellent staff, very clean and spacious room, much nicer than we had expected with the current rating.

Positives: The room was great and very quiet.

Negatives: There were no towels in room when we arrived.

Reviewer: Not provided on Fri 09 Apr 2010 rated 10 out of 10.

Great place near Cornell with a good breakfast and free internet.

Positives: It is a great place to stay near the Cornell campus.

Negatives: The outside doors were accessible to everyone. I would like to see badge readers installed so only hotel guest can get in

Reviewer: Not provided on Wed 13 May 2009 rated 9 out of 10.

This Best Western was very clean and the staff is extremely friendly. The rooms are spacious and nicely decorated. The only negative is the hotel is located a little out of the way but it is worth finding it.

Positives: Very good value.

Negatives: The location is a bit out of the way.

Reviewer: Not provided on Tue 24 Mar 2009 rated 2 out of 10.

The hotel claimed to have free bus service. We ride the bus three times - once being picked up at the airport, twice to go somewhere within 10 minutes of drive. Evey time the front desk told us the bus will be ready in 5 minutes but it was in fact 20 to 30 minutes. At the last time, the front desk told us to wait in the room and they would call when the shuttle bus was ready. No one called when the bus left. We waited and waited in the room, wasting at least an hour. Until finally we went back to the front desk to ask, and then the manager said "I don't know who told you to wait in the room. You are suppose to wait outside of the hotel gate."

Positives: Good breakfast.

Negatives: Front desk told us to wait in the room and they would call when shuttle bus was ready. But no one called when the bus left and we wasted an hour.

Reviewer: Not provided on Sun 08 Mar 2009 rated 7 out of 10.

This is a good hotel with comfortable and clean accommodation. The staff was quite friendly.

Positives: Big and

Negatives: Location is too far from Cornell campus.

Reviewer: Not provided on Fri 26 Dec 2008 rated 8 out of 10.

t's a good hotel, very convenient for people who plans to work in Cornell.

Positives: Convenient location.

Negatives: Very loud air conditioner.

Reviewer: Not provided on Mon 24 Nov 2008 rated 10 out of 10.

The hotel staff was very friendly and helpful, the hotel was clean, our room was comfortable and more than I expected with small fridge, microwave, coffe pot, mirrored closet doors, iron and board, hair dryer, gas fireplace, well decorated room. Very complete breakfast in lobby next morning with just about every item you might want. My 10 year son made waffles & couldn't wait to tell his dad what he missed out on when we got home.

Positives: Clean and comfortable room with gas fireplace, friendly staff, nice breakfast included, great stay!

Negatives: Nothing negative to report.

Reviewer: Not provided on Mon 03 Nov 2008 rated 8 out of 10.

Hotel was nice, staff was very good. The sections are disjointed and it did make it a little difficult to access the main lobby for breakfast. This might be on purpose due to the paddock style of the hotel and area. If you are going to Cornell's vet medicine, this is where you want to stay, very close.

Positives: Very nice room, fireplace.

Negatives: Had odor of gas.

Reviewer: Not provided on Thu 13 Dec 2007 rated 10 out of 10.

Very good dog friendly nice room with fireplace and Jacuzzi tub, convenient shuttle service.

Positives: The shuttle staff! Dog friendly!

Negatives: Breakfast could have been better.

Reviewer: Not provided on Mon 10 Dec 2007 rated 8 out of 10.

The hotel is in a great location if you are going to Ithaca to visit Cornell. It was very easy to find. The room I stayed in was very large and spacious but everything in the room (wallpaper, furniture, light fixtures) looked very old and outdated. It was the first thing I noticed when I walked through the door. I did like that the rooms included a refrigerator and microwave. I also thought the beds were very comfortable and the bathrooms were decent. All in all, I had a pleasant experience!

Positives: I loved how close it was to Cornell u. Also liked the complimentary shuttle service!

Negatives: The appearance of the rooms was old and outdated.

Reviewer: Not provided on Wed 28 Nov 2007 rated 10 out of 10.

We were pleasantly surprised by the quality of the room and service for such a reasonable price. My 17 year old son flew from CA to JFK earlier the day we checked in, and had a good night's rest for our tour of Cornell, where my older son is a student, the next day, I plan on staying at the best western university inn on subsequent trips, too, and have recommended it to others as well.

Positives: Large, tastefully decorated bedroom, terrific bathroom.

Negatives: Styrofoam cups, the only negative!

Reviewer: Not provided on Thu 15 Nov 2007 rated 10 out of 10.

We were absolutely thrilled by how nice the motel is. Our daughter attends Cornell and we had not found this motel on our own. It was so convenient to where she lives (near college town) and we wish we'd found it sooner. Apparently we stayed in the new part of the motel which was so nice!

Positives: Large room, gas fireplace, convenient to Cornell u.

Negatives: Towels were thin.

Reviewer: Not provided on Mon 05 Nov 2007 rated 3 out of 10.

This hotel is not 2 star quality. The room was cold upon entry, and heat turned up high barely took the chill off. This is upstate NY in November, imagine Jan? There was no switch to turn on lights other than the entry way. The lights over the bed did not work at all. The bed was uncomfortable. The plus side was if I had been staying for more than the night there was a microwave and fridge in room.

Positives: Convenient to conference location.

Negatives: Lights over bed did not work, poor heating.

Reviewer: Not provided on Thu 25 Oct 2007 rated 7 out of 10.

It was good, but it needs more lights in the room.

Positives: Safe location, near to my friend.

Negatives: Dark room.

Reviewer: Not provided on Wed 10 Oct 2007 rated 8 out of 10.

If I ever visit Ithaca again, I will probably stay at this hotel again.

Positives: The bed was very comfortable. The room was very clean.

Negatives: It would have been nice to have a small table & chairs in the room. However there was a desk.

Reviewer: Not provided on Fri 05 Oct 2007 rated 4 out of 10.

The towels were dirty. On one of the towels a dead bug was stuck. I even clicked the picture of the same but next day I was in hurry to reach the School thus could not argue with them.

Positives: Ample parking space.

Negatives: Dirty Towels; requirements not met; the hotel was cheaper.

Reviewer: Not provided on Mon 27 Aug 2007 rated 9 out of 10.

Overall is very clean, towels look almost new, the room was spacious, beds were comfortable, and there was even a refrigerator and a microwave. The continental breakfast was nice, and the proximity to the University is the best part, so we would recommend it.

Positives: Clean, comfortable, affordable and in a great location.

Negatives: The very small dining area.

Reviewer: Not provided on Sun 26 Aug 2007 rated 7 out of 10.

Moderately priced good for family travel.

Positives: Refrigerator and microwave.

Negatives: No water pressure or enough hot water.

Reviewer: Not provided on Sun 26 Aug 2007 rated 6 out of 10.

This is about what you'd expect from a 2-star hotel. It's not fancy, rather ugly actually, but clean and the staff was friendly and accommodating. A good hotel for spending the night and nothing else.

Positives: Free breakfast.

Negatives: Far from town, ugly rooms and locale.

Reviewer: Not provided on Sun 26 Aug 2007 rated 9 out of 10.

Excellent value though they could not provide two double beds and we had to settle for a king size.

Positives: Clean and modern.

Negatives: Location.