DoubleTree by Hilton

Reviewer: Not provided on Thu 17 Mar 2011 rated 9 out of 10.

Good hotel with free parking. Would have been good to have a fridge and microwave in the room.

Positives: Pool area was very nice. Room was spacious. Business center accessible and easy to use.

Negatives: Bedding: duvet covers kept coming off; do they wash the duvet for each user? Wrinkled linens! Should have reliable free Wi-Fi.

Reviewer: Not provided on Wed 10 Nov 2010 rated 5 out of 10.

Modern, clean, friendly staff. Small rooms, no microwave, no refrigerator expensive Internet for relatively poor performance. Very nice bed & pillows, decent selection of TV channels.

Positives: Very nice bed & pillows.

Negatives: Extra charge for poor Internet.

Reviewer: Not provided on Mon 01 Nov 2010 rated 10 out of 10.

Nice Hotel......

Positives: Attentive staff.

Negatives: I have no complaints, all is good!

Reviewer: Not provided on Sat 30 Oct 2010 rated 10 out of 10.

Great location with friendly and efficient staff. Nice rooms and quiet.

Positives: Very nice hotel.

Negatives: Nothing

Reviewer: Not provided on Tue 12 Oct 2010 rated 10 out of 10.

Nice clean place to stay overall. The rooms are nice and the staff is too!

Positives: I

Negatives: Chairs were stained and dirty and the 7th floor elevator area.

Reviewer: Not provided on Fri 27 Aug 2010 rated 9 out of 10.

We stayed here for a night on a shopping trip so the location was great.

Positives: Great location and friendly staff.

Negatives: Doesn't include breakfast.

Reviewer: Not provided on Tue 10 Aug 2010 rated 10 out of 10.

Very clean. Lots of options like a restaurant and pool facilities. Staff was very friendly. It was in a perfect location. I'd definitely go back or recommend it to friends.

Positives: A warm cookie on check in.

Negatives: Nothing - it was excellent.

Reviewer: Not provided on Sat 31 Jul 2010 rated 5 out of 10.

I felt that the hotel was very old.

Positives: Friendly.

Negatives: No fridge or microwave in room.

Reviewer: Not provided on Mon 12 Jul 2010 rated 10 out of 10.

Very clean, comfortable and friendly.

Positives: Very comfortable beds.

Negatives: We liked everything.

Reviewer: Not provided on Sun 27 Jun 2010 rated 10 out of 10.

The people running the DoubleTree are fantastic. The manager came over to me while in the restaurant, made me feel more then welcome, and was a delight.
The housekeeping staff, room service, front desk and restaurant staff are happy, knowledgeable, friendly and courteous. I was so impressed with this hotel I plan to write a letter to the parent corporation.

Positives: The Hotel Manager and Staff are absolutely incredible.

Negatives: High prices of lounge.

Reviewer: Not provided on Sat 05 Jun 2010 rated 9 out of 10.

Upscale hotel, clean, quiet, great beds and linens, large bathroom.

Positives: Very upscale.

Negatives: No breakfast, and they charge for Internet service.

Reviewer: Not provided on Tue 06 Apr 2010 rated 10 out of 10.

Well located and relaxing. I would definitely recommend the hotel and Priceline.com to friends and family.

Positives: Quick check in and friendly staff.

Negatives: Room service fees were a bit much.

Reviewer: Not provided on Mon 29 Mar 2010 rated 10 out of 10.

Being handicapped the staff at Doubletree always make sure my needs and that of my service dog are met and exceeded. The staff always remembers Teddy Bear.

Positives: Love the cookies and the staff was great!

Negatives: Sometimes it is hard to get a room they are so busy.

Reviewer: Not provided on Fri 18 Dec 2009 rated 8 out of 10.

Older hotel, but very well kept and would stay there again.

Positives: Flat screen TV in rooms.

Negatives: Heater fan was noisy.

Reviewer: Not provided on Fri 02 Oct 2009 rated 4 out of 10.

The beds are way to soft. Old mattresses have been covered with soft pads making the bed like a hammock. The bedding was composed of an extremely heavy feather comforter and was way too hot to use even with the ac turned down. Speaking of AC, I programmed for 65 degrees, but the thermometer always showed 71 deg. I would never stay at this location again.

Positives: Nice Lobby.

Negatives: The worst beds I have ever experienced.

Reviewer: Not provided on Sun 13 Sep 2009 rated 3 out of 10.

At first glance everything seems nice and in order. The staff at the front desk was friendly. The lobby and bar seem nice, but my room was not clean and I did not notice right away as I arrived late at night. I did not notice the open soap and all the hairs in the bathroom until I was going to bed. This was NOT a 3 star hotel. I they got a new housekeeping staff, maybe they could get it back to 3 stars.

Positives: Location and Bar was OK.

Negatives: Bathroom filthy, hairs, open/used bar of soap. Remote did not work.

Reviewer: Not provided on Thu 20 Aug 2009 rated 8 out of 10.

Overall, very happy given price paid. Clean, friendly, well kept, nice rooms, etc. I would recommend hotel to others. It was the second time I've stayed there (both using Priceline I believe), and enjoyed both stays. Only complaint was that given the very humid and hot weather at the time of my stay, the bedding was very damp/humid, although AC was good - bedding was still damp though.

Positives: Value for money spent on Priceline.

Negatives: Given humid weather, room/bedding very damp.

Reviewer: Not provided on Fri 07 Aug 2009 rated 9 out of 10.

It was very nice for our overnight stay when we were attending a wedding about 20 miles east of Syracuse. Because they accepted my bid we were able to stay for a much more reasonable price than staying in Canastota or at Turning Stone without sacrificing quality.

Positives: Nice bedding, lots of space on bathroom countertop, liked having the desk, & 2 chairs. Loved the lamps with the electric outlet right on the base.

Negatives: Ice machine was far from our room.

Reviewer: Not provided on Thu 06 Aug 2009 rated 9 out of 10.

Hotel was awesome for the value we paid. The free cookie at the front desk was delicious, makes me want to come back for more, rooms were great.

Positives: Clean and comfy rooms.

Negatives: Only got one cookie each.

Reviewer: Not provided on Tue 21 Jul 2009 rated 9 out of 10.

This hotel was clean, the room and bed were comfortable. Nice friendly staff. Not only shampoo in the bath but conditioner, body lotion even face cleanser and face lotion.

Positives: Comfortable beds, clean comfortable room.

Negatives: Thought $3 for a bottle of soda, $2 small bag chips expensive.

Reviewer: Not provided on Sun 12 Apr 2009 rated 7 out of 10.

Overall very nice, staff was friendly. The only disappointing aspect was coming back to the hotel on day 2 and finding the room had not been cleaned at 1:30 in the afternoon.

Positives: Closeness to expressway.

Negatives: I had to ask housekeeping to clean my room and make bed.

Reviewer: Not provided on Sat 20 Dec 2008 rated 9 out of 10.

Great for business travelers. The most comfortable hotel beds I've ever slept on. Nicely decorated, so pleasing to stay there. Convenient to airport.

Positives: Friendly staff, clean facilities, beautiful public spaces.

Negatives: Cannot think of one.

Reviewer: Not provided on Sat 13 Sep 2008 rated 9 out of 10.

Overall a great experience, but we only stayed one night. I would absolutely go again.

Positives: The free cookie.

Negatives: Some stains on the bed.

Reviewer: Not provided on Mon 08 Sep 2008 rated 9 out of 10.

Good hotel for relaxing and taking time out - Staff was helpful when needed but not on your face. Pools were excellent, also washrooms/shower in pool area and sauna as well as whirlpool. We had a very pleasant stay and will go back there.

Positives: Comfortable and nice indoor and outdoor pools opened 6 a.m. to 11 p.m. and an exercise room with ample equipment available 24hrs.

Negatives: We liked this hotel.

Reviewer: Not provided on Wed 03 Sep 2008 rated 3 out of 10.

We were there overnight, and that was enough. We alerted the staff that the bathroom had not been cleaned, they informed us that they would take care of it immediately. When we returned later, it had not been touched. Our room clearly only received a quick swipe instead of a thorough cleaning. When a room hasn't been cleaned properly, you certainly have to wonder about when the last time it had been cleaned thoroughly. And of course we couldn't wait to get home and shower, and wash anything that had come in contact with any part of that room, and only then did we feel refreshed. We don't travel often, so I did my research and felt confident with my original decision. Needless to say we were all disappointed.

Positives: I enjoyed the balcony.

Negatives: Dirty bathroom, was not informed of the down pillows & duvet: Allergic!

Reviewer: Not provided on Mon 25 Aug 2008 rated 10 out of 10.

Extremely comfortable hotel with large rooms, very comfortable beds. Quiet business park location. Excellent indoor pool and health spa facilities. Attentive staff.

Positives: Indoor pool. Excellent beds.

Negatives: Nothing.

Reviewer: Not provided on Tue 19 Aug 2008 rated 9 out of 10.

I stayed at this hotel when attending a recent conference. The room was spacious, clean and had all the needs I would want. The pool was great!

Positives: Nice pool area - indoor and outdoor pool plus a Jacuzzi.

Negatives: Hotel is located among factories, not a lot of restaurants around.

Reviewer: Not provided on Mon 18 Aug 2008 rated 9 out of 10.

My husband and 1 year old daughter visited this hotel on stop through cities on our vacation. The front desk was wonderful and even gave up shopping vouchers and cookies! The room was perfect and the beds. Breakfast buffet was yummy with tons of fruit. Well worth it. More than what we expected. Thanks!

Positives: Great customer service.

Negatives: Nothing.

Reviewer: Not provided on Fri 15 Aug 2008 rated 8 out of 10.

I would recommend this hotel to all very nice and quite.

Positives: The computer room and exercise area.

Negatives: Restaurant was a little pricey.

Reviewer: Not provided on Fri 15 Aug 2008 rated 9 out of 10.

Clean, very friendly/helpful staff. Electronic locks to outside, business center, etc did not function (should either work or be removed- gave an err of disrepair).

Positives: Free business center - internet.

Negatives: Tricky to locate initially from traffic circle.