Fairfield Inn & Suites

Reviewer: Not provided on Mon 26 Sep 2011 rated 8 out of 10.

Solid, safe, clean hotel. Good bedding. Bright, clean, lobby. Excellent breakfast. Nice staff. Towels were pretty thin. Bathroom was dated. Room heater was difficult to control. No separate heater in bathroom. Very solid hotel for price. Excellent value overall.

Positives: Great breakfast. Excellent value.

Negatives: Room climate control was difficult. Window heating unit. No heater in bathrooms.

Reviewer: Not provided on Tue 09 Nov 2010 rated 10 out of 10.

This was one of the nicest hotels<BR/>I have stayed in for the money. This should be a 3 star no problem. There is someone at the front desk 24/7, fresh baked cookies huge continental breakfast with make your own waffles. The room was spacious and clean. The bed was so comfortable if it was for sale i would of purchased it and taken it home. WiFi was slow, but was free. Nothing to complain about<BR/>I was very impressed.

Positives: Very clean, great service, and comfortable bed.

Negatives: Nothing.

Reviewer: Not provided on Sun 24 Oct 2010 rated 10 out of 10.

Very comfortable and wonderful, tasteful decor. The breakfast is exceptional in the variety and quality of things offered. This was a great choice for us as we were exploring the area south of Albany and the setting is somewhat rural and peaceful. There is no traffic noise as it is off the highway and the bedding is wonderful. It is a little hard to find so just know to take the turn into the Denny's and the hotel is back in there.

Positives: The decor in this hotel is exceptionally nice as is the breakfast. They offer the widest variety of choices that I have seen.

Negatives: It is a little hard to find as you must enter at the Denny's entrance, but the hotel is well worth finding.

Reviewer: Not provided on Sat 23 Oct 2010 rated 10 out of 10.

This is an excellent facility with great staff. I have found it to be a better experience, and a better value, than higher end properties which charge for breakfast, parking and other amenities.

Positives: Staff was great and very friendly. Rooms were very clean. Breakfast was great.

Negatives: Difficult to take a left hand turn onto main road due to traffic.

Reviewer: Not provided on Wed 12 Aug 2009 rated 8 out of 10.

Very convenient - on east loop of Albany, easy stopping place on thruway between western NY and Boston. Clean, incredibly friendly and helpful staff, generous and fresh breakfast food.

Positives: Exceedingly friendly staff, lovely breakfast bar that was continuously refilled, clean room, internet access.

Negatives: Bed could have been more comfortable.

Reviewer: Not provided on Tue 21 Oct 2008 rated 10 out of 10.

I would highly recommend this hotel because the size of the room was nice, the bed was comfy, the breakfast was great and the staff was terrific, especially the woman who helped out with the breakfast.

Positives: The room was nice and staff was

Negatives: Everything was fine.

Reviewer: Not provided on Mon 20 Oct 2008 rated 8 out of 10.

For the price this hotel was fine. It was clean and new. But the bed wasn't very comfortable.

Positives: The price and

Negatives: Bed wasn't very comfortable.

Reviewer: Not provided on Wed 15 Oct 2008 rated 8 out of 10.

It was very handy to the highways I needed to take. Good eateries in the area. Comfortable and clean.

Positives: Staff was very helpful, room was a nice size and clean.

Negatives: Tiny bathroom.

Reviewer: Not provided on Sun 31 Aug 2008 rated 1 out of 10.

This hotel is a decent hotel. I would not recommend this hotel solely for the poor staffing and leadership form the management.

Positives: Getting updated.

Negatives: The general manager does not now what customer service is, and the staff lacks competence.

Reviewer: Not provided on Sun 24 Aug 2008 rated 8 out of 10.

Would stay again.

Positives: Rooms are being re done.

Negatives: Under construction.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

Hotel was fine. A little confusion as I added a second night. They thought we were checking out so the room was not serviced during the day. Otherwise excellent service.

Positives: Friendly. Excellent breakfast.

Negatives: Nothing.

Reviewer: Not provided on Thu 07 Aug 2008 rated 4 out of 10.

This hotel is a typical Fairfield. However, I have stayed in nicer, better managed Fairfield. Construction was going on and they handled that fairly well. The front desk people were not the usual, friendly and highly trained Marriott people.

Positives: The room was clean.

Negatives: NA.

Reviewer: Not provided on Wed 06 Aug 2008 rated 8 out of 10.

The breakfast server was very personable and helpful. The bed was comfortable. When the updating is finished, it will be even nicer. The fact that it was so quiet even on the first floor was wonderful.

Positives: It was very quiet no plumbing noise even on the first floor.

Negatives: There was quite a bit of construction going on even on Saturday.

Reviewer: Not provided on Thu 31 Jul 2008 rated 8 out of 10.

The hotel was nice I would stay there again. The only thing is the cleaning staff needs to move the furniture when vacuuming, and to use the wand to get up close to the walls.

Positives: The home made waffles at breakfast.

Negatives: My in-laws down the hall.

Reviewer: Not provided on Sat 28 Jun 2008 rated 9 out of 10.

This hotel is a good place to stay if you are on business and need to stay nearby at a decent rate.

Positives: Good clean rooms. Friendly staff.

Negatives: It took approx. 1 hour to get my check-in straightened out.

Reviewer: Not provided on Wed 28 May 2008 rated 10 out of 10.

The breakfast hostess was a riot! We loved her and she got all of us laughing when some people are grumpy in the morning. Tell her to keep up the good work! She made our day.

Positives: Clean, great breakfast.

Negatives: Can't think of a thing.

Reviewer: Not provided on Thu 22 May 2008 rated 5 out of 10.

Overall, this hotel served it's purpose. Comfortable bed and clean shower. Good breakfast included.

Positives: Location was wonderful.

Negatives: Gym not in facility-told to drive 2miles away to planet fitness?

Reviewer: Not provided on Thu 03 Apr 2008 rated 8 out of 10.

Excellent location and staff service, clean and spacious rooms.

Positives: Friendly & helpful staff.

Negatives: Snow not removed promptly from parking lot.

Reviewer: Not provided on Thu 03 Apr 2008 rated 9 out of 10.

It was extremely handy to the trade show I was doing. I was more than a little pleased with the quality of the staff, lobby, room and beds. 4 pillows per bed! Excellent breakfast with an attentive, energetic little grandmotherly person making the waffles. Excellent coffee-24 hours I think. Only minor thing was that I like to sleep in a cool room with blankets. There was only the coverlet. So I had to have the room warmer than ideal for my comfort. All in all. A great experience.

Positives: Wonderful beds, staff, great included breakfast, better than I expected.

Negatives: Another blanket on the bed would have been nice.

Reviewer: Not provided on Wed 02 Apr 2008 rated 10 out of 10.

Nicest employees, excellent breakfast, and clean rooms what else could you ask for.

Positives: Employees.

Negatives: Nothing.

Reviewer: Not provided on Tue 15 Jan 2008 rated 10 out of 10.

We use it when visiting our son at college. It's a basic hotel but clean and nicely decorated, good free breakfast with a wonderful lady who makes waffles at it (!) and nice people. Our biggest complaint is that we wish they had some sort of exercise facility, even a few basic pieces of equipment. Fine for a couple of days stay but no fancy amenities.

Positives: Excellent breakfast, very nice staff, very accommodating people.

Negatives: No exercise facility-could take one hotel room and put in a couple of pieces of equipment.