Holiday Inn ( Airport )

Reviewer: Not provided on Mon 23 May 2011 rated 8 out of 10.

Clean, tightly built hotel with comfortable beds and nice sheets. Right across from the Mets field, surprise.

Positives: Young women at the front desk was outstanding.

Negatives: Would not call a yellow cab for me.

Reviewer: Not provided on Fri 14 Jan 2011 rated 10 out of 10.

The best value! Updated halls and rooms, only the lobby needs new wall paper and it would be 100%.

Positives: Great staff, exceeded my needs.

Negatives: Ugly wall covering in lobby, that's my only complaint.

Reviewer: Not provided on Mon 18 Oct 2010 rated 1 out of 10.

Lovely rooms, but bad service. Bring an alarm clock! In spite of two reminders the night before for a wake-up call, we never got called and we overslept. Luckily, one of us woke up and we dressed in 10 minutes to make the last airport shuttle for a 6:45 am flight. The staff never apologized.

Positives: Room was decorated nicely.

Negatives: Unhelpful staff.

Reviewer: Not provided on Fri 25 Dec 2009 rated 8 out of 10.

The staff was very accommodating and friendly. The only complaint I have was the hold placed on my card that did not come off immediately after checking out.

Positives: I liked the proximity to Laguardia Airport.

Negatives: The hotel placed a $50.00 hold on my credit card that was not removed immediately after checkout.

Reviewer: Not provided on Wed 23 Dec 2009 rated 9 out of 10.

This hotel met my needs in having a relaxing weekend in New York. The staff assisted in getting you whatever was needed with a friendly and professional manner. The hotel has a shuttle and that was really great. The restaurant in a little price but the food is great.

Positives: I liked the staff , they assisted with my early arrival in a very helpful, professional and friendly manner.

Negatives: The shuttle driver seemed distant that he was just doing his job and that was it.

Reviewer: Not provided on Wed 25 Nov 2009 rated 10 out of 10.

The hotel itself was excellent, and the fact that is was only a couple blocks from the subway to Manhattan was fantastic.

Positives: The staff was extremely friendly and helpful.

Negatives: The neighborhood.

Reviewer: Not provided on Tue 03 Nov 2009 rated 7 out of 10.

The staff refused us our room we selected online. We requested a nonsmoking and handicapped accessible accommodations. We were told because we paid for the room online ahead of time, that we were not guaranteed a room of any kind. We were first directed to a smoking room. Then we were directed to a room with a sofa pull out bed with no real bed in sight. Just imagine they thought we were going to take that. I had to decline both rooms and ask to speak to the manager in order to get the actual room we had reserved online.

Positives: Most of the staff was very friendly and most accomodating.

Negatives: We were refused our room. We were told we were not guaranteed any type of room because we paid ahead of time.

Reviewer: Not provided on Tue 13 Oct 2009 rated 8 out of 10.

It's a good place to stay if you visit NewYork. It's quiet and close to Subway 7.

Positives: Good location and free Wi-Fi.

Negatives: No king bed for a couple.

Reviewer: Not provided on Sat 03 Oct 2009 rated 6 out of 10.

Not much to write, it was a little dingy, needs an update and the bathroom tile was very dirty, however staff was very nice.

Positives: Room was a decent size for NYC.

Negatives: Old and a little run down.

Reviewer: Not provided on Sun 23 Aug 2009 rated 9 out of 10.

An excellent value hotel for the business traveler.

Positives: Front desk friendliness and professionalism.

Negatives: Lack of public transportation was close by.

Reviewer: Not provided on Sat 08 Aug 2009 rated 6 out of 10.

A<BR/>functional location.

Positives: Location to ballpark and airport.

Negatives: Seedy area.

Reviewer: Not provided on Mon 15 Jun 2009 rated 5 out of 10.

Overall experience was fine but not exceptional. Room service was quick but incorrect order. Phones didn't work and remote control was broken as well. Asked for assistance but none was given.

Positives: Close to airport.

Negatives: Phone not working, room service incorrect.

Reviewer: Not provided on Fri 12 Jun 2009 rated 4 out of 10.

This hotel is located five minutes from La Guardia and free shuttles run to/from hotel. The rooms are<BR/>okay (small bathrooms), but overall the building needs updating. Security is fine. Decent restaurant/pub located in hotel.

Positives: Location.

Negatives: Carpets worn, place is tired and needs updating.

Reviewer: Not provided on Sat 23 May 2009 rated 9 out of 10.

Very nice stay. Hotel was extremely clean and employees were nice.

Positives: I liked that it was close to St. John's University and that they had enough off -street parking.

Negatives: The hotel was difficult to get to. The roads are confusing in that area.

Reviewer: Not provided on Wed 07 Jan 2009 rated 7 out of 10.

The noise level was terrible until after 12:30AM. The restaurant was very mediocre. The bed was clean and comfortable. Shuttle ran on time and that was most important.

Positives: The shuttle service to airport is convenient.

Negatives: Noisy with children playing in hallway.

Reviewer: Not provided on Tue 11 Nov 2008 rated 3 out of 10.

Not recommended for travelers with children.
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Positives: Nothing at all.

Negatives: Everything.

Reviewer: Not provided on Fri 19 Sep 2008 rated 6 out of 10.

It was adequate without any major problems.

Positives: Location.

Negatives: Fitness center.

Reviewer: Not provided on Wed 17 Sep 2008 rated 7 out of 10.

A<BR/>lot of traffic through the hotel during the summer, but the operation of the hotel was smooth.

Positives: Location to train and Shea Stadium.

Negatives: Not much else around.

Reviewer: Not provided on Mon 25 Aug 2008 rated 1 out of 10.

This was a low-rent hotel in a bad part of queens located right next to a noisy highway. The room was stinky from smoke. The carpet in the room was mysteriously wet in places to we had to wear our shoes all the time. The doors were made of metal and echoed down the hall every time they were shut. The restaurant downstairs was a loud bar full of smoke. The neighborhood down the street was located under an elevated train and the only businesses were used tire stores and industrial supplies. Luckily, we just needed a place to stay near the airport for one night. This was a pretty rough place.

Positives: Free shuttle to the airport.

Negatives: We were put in a smoking room that smelled, the carpet was mysteriously wet, the cot was broken and it took an hour to get a new one.

Reviewer: Not provided on Sun 24 Aug 2008 rated 2 out of 10.

My husband and I stayed at this hotel for 2 nights when visiting family in Manhattan. The front desk staff completely ignored us when we walked into the lobby. We had to change rooms twice before getting one that was semi-acceptable: the first room was ok, but right outside of the pool area where a big party was in progress; the second one had the horrible stench of moldy carpet and something else we couldn't identify; the third room smelled stuffy (as if it had been closed up for a long time). After returning to the hotel around 8:00 pm on the second night of our stay, we walked into the room to discover it in a shambles--bed covers were balled into a chair, towels were sitting on the commode, etc. A housekeeper came to clean up about 40 minutes after we notified the front desk supervisor. We were given a candy bar by way of apology, which we left on the desk in our room.

Positives: It had shuttle service to the airport.

Negatives: I could not describe the things that I did not like about this hotel in 20 words or less.

Reviewer: Not provided on Fri 22 Aug 2008 rated 1 out of 10.

Horrible hotel, horrible rooms, outdated.

Positives: Nothing!

Negatives: Everything!

Reviewer: Not provided on Tue 19 Aug 2008 rated 9 out of 10.

Staff was very helpful and friendly, good location. Would recommend.

Positives: Good exercise equipment.

Negatives: Food was just okay.