Holiday Inn Buffalo - Intl Arpt

Reviewer: Not provided on Sat 04 Jun 2011 rated 7 out of 10.

Good example of a traveler's hotel, with plenty of freebie amenities (internet, pool, shuttle, newspaper) and a very well-trained, friendly staff.

Positives: Convenient, friendly and lots of free amenities.

Negatives: Decor was a bit tired, no safe in room (but safety deposit at front desk).

Reviewer: Not provided on Mon 30 May 2011 rated 7 out of 10.

Very convenient to all areas of Buffalo. Very close to the airport. Front desk staff were very friendly and helpful. When we arrived the light in the bathroom didn't work properly, and the hairdryer stopped working and had to be replaced. The maintenance person who came to fix it, left the "bad" bulb and his tools in our bathroom. We were also disappointed to find that the "continental breakfast" was only until the restaurant opened at 6am. Otherwise, this hotel was exactly the type of accommodation we were looking for. A good price.

Positives: Convenient, good price, and clean.

Negatives: Poor lighting, room was not always adequately restocked.

Reviewer: Not provided on Fri 15 Apr 2011 rated 9 out of 10.

Hotel is excellent value for a quick shopping getaway to Buffalo or for those traveling in and out of the Buffalo airport. Rooms are clean and comfortable and exceeded all expectation of value for the price paid.

Positives: Comfortable and

Negatives: No issues.

Reviewer: Not provided on Thu 24 Feb 2011 rated 6 out of 10.

Once again, I would not classify this hotel as a 3 star.

Positives: The staff was courteous.

Negatives: This Holiday Inn was run down, no indoor swimming pool. Difficult when travelling with children.

Reviewer: Not provided on Wed 17 Nov 2010 rated 8 out of 10.

Good location with comfortable bed and pillows. Bathroom was rather small and did not have an indoor pool.

Positives: Comfortable bed / pillows.

Negatives: No indoor swimming pool and small bathroom.

Reviewer: Not provided on Thu 11 Nov 2010 rated 8 out of 10.

Location great, staff friendly. Hotel needs updating, looks old, rust on bathroom light fixtures.

Positives: The bed was comfortable.

Negatives: HBO was not working.

Reviewer: Not provided on Wed 10 Nov 2010 rated 8 out of 10.

This hotel is great for the weekend shopper or the traveler. The beds are comfortable and the rooms are fairly spacious and clean. The front lobby staff score poorly in terms of customer service. They seemed bored and disinterested and check-in took longer than expected. I think the one guest service rep was fairly new and was not receiving the assistance that he required by the other staff in order to do his job accurately.

Positives: The beds are really comfortable.

Negatives: Customer service behind the front desk.

Reviewer: Not provided on Sat 16 Oct 2010 rated 8 out of 10.

This was a good place to stay overall, lots of friendly people and comfortable rooms. Cleaning staff was a bit of a problem as they tried to come in our room at 8 am as we were still asleep.

Positives: Good location, friendly staff.

Negatives: hot tub did not work properly.

Reviewer: Not provided on Tue 27 Jul 2010 rated 8 out of 10.

Everyone was most accommodating; it was clean and friendly. The pool could have been a little more hot. I asked for late checkout and it was granted. Nice people!!

Positives: As I am a priority card holder, they gave me those benefits.

Negatives: The restaurant was bad.

Reviewer: Not provided on Tue 29 Jun 2010 rated 10 out of 10.

This hotel was really great. No issues with anything at all! Clean and comfortable. Great staff.

Positives: Clean, easy and a breeze to deal with!

Negatives: Not sure we were fond of pets, they didn't cause any problems for us, just not sure they needed to be there. And yes, we have a dog of our own.

Reviewer: Not provided on Thu 20 May 2010 rated 9 out of 10.

Basically clean OK hotel next to airport. Noisy cleaning staff at 8 AM vacuuming. Lots of beds, cribs in the hallways. Noisy guests at 10 PM.

Positives: Front desk clerk.

Negatives: Noisy cleaning staff at 8 AM.

Reviewer: Not provided on Thu 29 Apr 2010 rated 10 out of 10.

Check in an out was super fast. Loved the idea of the clean towels although I did not use it but it was definitely a nice touch. I absolutely would recommend the hotel, especially for the price I was able to get for the room.

Positives: I used the DN disturb sign but still had clean towels, soap and shampoo left outside the door in a bag. Great idea.

Negatives: Was concerned that it was so close to the airport but surprised that there was not a noise issue.

Reviewer: Not provided on Thu 22 Apr 2010 rated 9 out of 10.

Was okay for a one or two night stay. Clean a little noisy, could hear hallway noise.

Positives: Easy fast check in and out.

Negatives: No elevator.

Reviewer: Not provided on Tue 30 Mar 2010 rated 8 out of 10.

Had a lot of games and game room and exercize room stayed open all night. Bar closed at mignight, too early and nothing else close by.

Positives: Big room big TV.

Negatives: No jacuzzi.

Reviewer: Not provided on Thu 18 Feb 2010 rated 10 out of 10.

When we entered the room I didn't notice the door knob hanger that, when placed on the outside of the door, indicates to the cleaning staff that you are still sleeping. Maid knocked on door at 8:20 am and woke us up. I then noticed that the door knob card was there, but it was small, and in the dark hallway to the doorway it appeared to be a sticker on the door, and not a removable door knob hanger. I stay in lots of hotels, and they are usually about 10" long approx. Since this was was not longer than the faceplate on the door, and sat back flat, it was easy to miss.

Positives: Proximity to airport.

Negatives: No elevator.

Reviewer: Not provided on Wed 27 Jan 2010 rated 10 out of 10.

Extremely great value and very reasonably priced, I would absolutely stay there again.

Positives: Staff, location, and appearance.

Negatives: Zero issues.

Reviewer: Not provided on Mon 04 Jan 2010 rated 10 out of 10.

We have stayed here before but the beds seem to be all upgraded now.

Positives: The new bedding was great.

Negatives: No free breakfast.

Reviewer: Not provided on Mon 04 Jan 2010 rated 10 out of 10.

The hotel was very clean and the beds were superb. I really enjoyed the flat screen TV.

Positives: I liked the friendly people at the front desk and the quick checkout.

Negatives: Nothing.

Reviewer: Not provided on Wed 23 Dec 2009 rated 10 out of 10.

Would stay there again for sure.

Positives: I was happy to stay there.

Negatives: No inside swimming pool.

Reviewer: Not provided on Thu 17 Dec 2009 rated 9 out of 10.

Staff was very friendly, hotel is attached to a restaurant and bar, bed was very comfy. Definitely a good value from Priceline. Thanks.

Positives: Great location, great value.

Negatives: No elevator.

Reviewer: Not provided on Sat 12 Dec 2009 rated 9 out of 10.

The hotel was easy to locate, centrally located. Well care for, clean, friendly, and a good place to stay.

Positives: The hotel was very clean, the staff was very helpful, friendly and understanding. We felt welcomed and cared for. Would definitely stay again.

Negatives: Can't think of anything.

Reviewer: Not provided on Thu 10 Dec 2009 rated 3 out of 10.

Hotel is a clean, safe place to stay when flying out of Buffalo. Not the nicest hotel around that area, especially for the star level given to it. Their parking/shuttle policies are questionable and seem to change depending on who you talk to. Front desk staff was somewhat unfriendly and unaccommodating. The other downside to the room was about a ten degree difference between within 5 feet of the outside wall and the rest of the room. Buffalo winters can be cold and the climate control is near the outside wall which was noticeably drafty and colder than the rest of the room.

Positives: Convenience to airport.

Negatives: Questionable practices.

Reviewer: Not provided on Thu 11 Sep 2008 rated 7 out of 10.

Close to airport but very loud.

Positives: Close to the airport, shuttle was helpful.

Negatives: Noisy!

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

Friendly staff, clean room and bath. The WiFi is provided but you have to bother to get a password, which turned me out of getting it. There was no breakfast included with the room as other same quality hotels does. Overall good.

Positives: Easy to move in, quick check in.

Negatives: WiFi is password protected, need to ask for it (it should be written either in your welcome kit or left on the table in the room), no breakfast included.