Hyatt Regency

Reviewer: Not provided on Tue 27 Sep 2011 rated 8 out of 10.

Nice hotel. Enjoyed our experience there. Loved the fitness center. Very friendly staff.

Positives: Nice friendly staff. Clean, nice rooms. Great fitness center.

Negatives: Hotel looks worn in some areas.

Reviewer: Not provided on Tue 23 Aug 2011 rated 9 out of 10.

Excellent hotel. Rooms were spacious and the staff was great. The location was perfect for our purposes.

Positives: Great location and friendly staff.

Negatives: Parking was across the street.

Reviewer: Not provided on Sat 20 Aug 2011 rated 9 out of 10.

Good hotel and location for the price. Expensive restaurant and food services for very mundane food.

Positives: Bellboy was awesome and helpful.

Negatives: Charges for parking were outrageous.

Reviewer: Not provided on Tue 16 Aug 2011 rated 9 out of 10.

The room was clean and view was okay. Maids were American which is always nice to see. The staff was very friendly and attentive after the wrong reservation for me; however, there was a charge that I wasn't made aware of until I looked at my credit card statement. That was a disappointment.

Positives: Hotel was willing to credit me after my reservation was faked up.

Negatives: Everything was great.

Reviewer: Not provided on Wed 03 Aug 2011 rated 9 out of 10.

Only there one night, but no complaints.

Positives: The room was very spacious, very comfortable bed. Modern decor.

Negatives: Valet parking only, but street parking was available for free after given time on weekends.

Reviewer: Not provided on Tue 19 Jul 2011 rated 5 out of 10.

I was happy with the price I paid but I definitely would not pay full price for this hotel. It would be very underwhelming if it were full price.

Positives: Quick check In.

Negatives: Expensive room service, outdated amenities.

Reviewer: Not provided on Wed 08 Jun 2011 rated 9 out of 10.

Great hotel for the price. Location great, but the parking wasn't easy to find and the parking you can find is expensive. The pool view is amazing, although I wish the hours were later. There were a lot of young adults wanting to swim past 11. Overall it was a great stay.

Positives: I am obsessed with the pillows.

Negatives: The parking. Room service too pricey.

Reviewer: Not provided on Thu 19 May 2011 rated 9 out of 10.

Attractive, clean, and good value.

Positives: Clean rooms. Attractive lobby.

Negatives: Hefty charge for valet parking. Other parking is off premises, and is not free. Room and bathroom was on the smaller side.

Reviewer: Not provided on Fri 29 Apr 2011 rated 9 out of 10.

We enjoyed our stay at the Hyatt Buffalo. Our room was much nicer than the Adam Mark (?) were we stayed in Buffalo last year. The room was oddly shaped because the elevators were on one side. We could hear the elevators moving through the shafts, but they were quieter than our condo elevators. The oddly shaped room meant there was only a shower stall, which was with the toilet in a small room. The sink was in another area by the door. A bit odd, but it was because of the room, and since we were only paying $50/night it was nothing to complain about. Our view was nice and the staff were polite. We would be happy to go back again.

Positives: Clean, and modern room.

Negatives: The pool area (on the 11th floor with a window roof and wall) was cold, even though someone had the heat turned all the way up.

Reviewer: Not provided on Tue 08 Mar 2011 rated 8 out of 10.

Beautiful hotel, great staff and dining. Needs to look into providing free parking.

Positives: Hotel staff was friendly.

Negatives: Location to parking.

Reviewer: Not provided on Mon 03 Jan 2011 rated 10 out of 10.

Friendly staff,comfortable room, excellent view, and good location.

Positives: Staff, cleanliness, and

Negatives: No complaints.

Reviewer: Not provided on Tue 07 Dec 2010 rated 3 out of 10.

As noted above. The hotel itself was clean and nicely decorated. The staff was very nice, helpful, and attentive. We attended a hockey game and decided to stay the evening. We were put on a floor with young kids (early 20's) that partied<BR/>all night long. Smoking, drinking, slamming doors, singing and screaming from midnight until they were escorted out at 5:30 am. (after we complained 3 times).

Positives: The Hyatt Regency Buffalo itself was very nice. The staff was very attentive, and the lobby nicely decorated for the holidays.

Negatives: We were kept awake from midnight until 5:30am due to &quot;partying kids&quot;, smoking, slamming doors and screaming all night long.

Reviewer: Not provided on Thu 02 Dec 2010 rated 10 out of 10.

Great hotel for the price and above average for Buffalo.

Positives: Bed was amazing, location excellent, best hotel I have stayed in Buffalo.

Negatives: Room had no robes which was unlike a Hyatt.

Reviewer: Not provided on Wed 01 Dec 2010 rated 8 out of 10.

We loved this Hyatt. Our reception was friendly, the room was quiet, and beds were very comfortable and clean. We would definitely stay again.

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Positives: Rooms, beds, and ambiance was lovely.

Negatives: Difficult to get to and I don't usually have difficulty with directions.

Reviewer: Not provided on Mon 01 Nov 2010 rated 10 out of 10.

Clean and nice location. Although there was no valet parking, there was a public parking right in front of the hotel, so it was nice.

Positives: Friendly stuffs.

Negatives: Only one stuff at the front desk and no valet parking.

Reviewer: Not provided on Fri 17 Sep 2010 rated 4 out of 10.

In the heart of the city but hard to find parking.

Positives: Lobby decoration was nice. We liked the globe!

Negatives: Hard to find parking, not convenient for food store nearby.

Reviewer: Not provided on Tue 14 Sep 2010 rated 10 out of 10.

The hotel was clean, the staff prompt and courteous. The hotel was an older building, but it was remodeled to a modern excellence.

Positives: Clean and modern.

Negatives: No jacuzzi.

Reviewer: Not provided on Fri 10 Sep 2010 rated 6 out of 10.

Great hotel except they charged for breakfast because our rate was low so they did not give us breakfast as they did with regular paying customers. Never had that happen before.

Positives: Rooms were nice, clean, and comfortable.

Negatives: Soda was high, very thing cost extra, free breakfast was for only for full paying customers.

Reviewer: Not provided on Sat 28 Aug 2010 rated 8 out of 10.

Quite nice. Comfy rooms, though a tad poorly lit. The WiFi charge is ludicrous when 1-star hotels offer internet for free. The rooftop pool is terrific. Friendly staff. Convenient to public transit.

Positives: The great pool. Friendly staff. Good location. Timely room service.

Negatives: Paying for internet.

Reviewer: Not provided on Tue 20 Jul 2010 rated 8 out of 10.

The bathroom were looking a little run down; a little bit of mild due here and there.

Positives: Convenience (central location) and price.

Negatives: Parking across the street in a public above ground parking lot.

Reviewer: Not provided on Fri 09 Jul 2010 rated 9 out of 10.

Enjoyed our stay. Celebrating anniversary and they were very good with us. Clean view of the marina. Very enjoyable. Would definitely stay again. Thank You.

Positives: Beautiful decor and friendly staff.

Negatives: No ice on our floor.

Reviewer: Not provided on Sun 04 Jul 2010 rated 9 out of 10.

Hotel itself is fantastic.

Positives: Very clean, very nice hotel.

Negatives: Very few dining options in that area of Buffalo.

Reviewer: Not provided on Mon 21 Jun 2010 rated 10 out of 10.

Upscale hotel with helpful staff.

Positives: Staff very helpful and friendly.

Negatives: Parking for large van not available.

Reviewer: Not provided on Thu 10 Jun 2010 rated 9 out of 10.

This place rocks!

Positives: Awesome!

Negatives: Wish there was parking on the property and not next to it.

Reviewer: Not provided on Tue 13 Apr 2010 rated 5 out of 10.

I had called the day before to be sure we had two double beds and I was told it was taken care of but when checking in they had no double bed available. They were supposed to send up a roll away. One and a half hours later, still no roll away, so when I went down to the front desk I was told they were out. It just so happened they had a cancellation just then from their airline floor so we did get two double beds eventually. The staff was friendly and we were offered a free continental breakfast but there was a general sense of chaos and understaffed as well we heard others complaining about their reservations being messed up. As well the elevators were excruciatingly slow. As well, the parking was in a garage catty corner from the hotel and resulted in a decent walk. The hotel website said it was $ 12 to park with in and out privileges and it could be added to our bill but it was really $ 5 with no in and out.

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Positives: Hotel room was nice, beds were comfy.

Negatives: Parking was a pain and the reservation was not exactly correct.

Reviewer: Not provided on Sat 13 Mar 2010 rated 9 out of 10.

Excellent hotel.

Positives: Rooms are remodeled and quite nice.

Negatives: Lack of parking on the premises.

Reviewer: Not provided on Tue 09 Mar 2010 rated 7 out of 10.

No free parking. Daily parking in the opposite garage is 12 bucks with unlimited in and out, or 5 dollar overnight without unlimited-in/out privileges.

Positives: The rooms are very clean and staff is helpful.

Negatives: Parking is a pain.

Reviewer: Not provided on Thu 04 Mar 2010 rated 7 out of 10.

Very comfortable, good location. Great gym, and staff nice.

Positives: Beds were super comfortable.

Negatives: Housekeeping did not restock towels or glasses in room.

Reviewer: Not provided on Mon 22 Feb 2010 rated 10 out of 10.

The staff here was awesome. Great location, but hard to find parking. We ended up several stories up in a parking garage a block away, better ask for a luggage cart when you pull up! We also could not find a pool, I still do not know whether or not there was one.

Positives: Staff was very friendly and helpful!

Negatives: Hard to find parking. You have to drop off your stuff and then park your car a block away.

Reviewer: Not provided on Sat 20 Feb 2010 rated 10 out of 10.

This was a great location for our stay in Cleveland and it was more than comfortable - it was luxurious for us.

Positives: Comfort and location were excellent.

Negatives: No comment.

Reviewer: Not provided on Thu 18 Feb 2010 rated 10 out of 10.

Great hotel. Directly next to free public transportation. Front desk workers were extremely kind and helpful.

Positives: Great service. Front desk employees were extremely helpful.

Negatives: No mini fridge in rooms.

Reviewer: Not provided on Thu 18 Feb 2010 rated 10 out of 10.

Very pleasant staff. They treated us so special. But they were that way to everyone coming and going. The workout room was awesome - state of art equipment - made the workout enjoyable.

Positives: Convenience, cleanliness, nice staff.

Negatives: The supply line to the toilet needed fixed - they did quickly; however, in the morning our bathroom floor was flooded. Apparently, they missed something.

Reviewer: Not provided on Tue 26 Jan 2010 rated 8 out of 10.

This hotel compared to the Adams Mark (the other hotel in the same area with the same star rating) is much better. The Hyatt is cleaner, more attractive, and the staff is friendly compared to the Adams Mark.

Positives: The rooms were clean.

Negatives: The room keys did not work.

Reviewer: Not provided on Mon 25 Jan 2010 rated 8 out of 10.

Convenient location, clean lobby, and large room. Friendly hotel staff with prompt service. Hotel does have shuttle service to the airport.

Positives: Large room.

Negatives: Heat in the room was broken -- on very hot all the time.

Reviewer: Not provided on Mon 18 Jan 2010 rated 8 out of 10.

We enjoyed our stay at the hotel. The location was good for our trip to the buffalo hockey game. The room was clean and had an average amount of space for a hotel room. The one thing we found frustrating was the fact that there were only double bed rather then queen size beds. I would recommend this hotel.

Positives: The location was perfect for our trip to the Buffalo hockey game.

Negatives: Breakfast was a little cold and dried out.

Reviewer: Not provided on Wed 13 Jan 2010 rated 10 out of 10.

We were very happy with our stay at this hotel and would definitely stay there again. The staff was friendly and helpful from the minute we checked in until we left. I wanted to stay longer!

Positives: The room was beautiful, staff was so helpful and friendly.

Negatives: No complaints at all.