Quality Inn

Reviewer: Not provided on Mon 01 Aug 2011 rated 9 out of 10.

Clean, fast service at main desk, and good price.

Positives: Internet access with sign-up sheet and time limits, so fair access for all.

Negatives: Food re-stocker at breakfast rude to another guest stated this isn't Dunkin Donuts

Reviewer: Not provided on Sun 10 Oct 2010 rated 8 out of 10.

It was a good, low-priced hotel that was close to the place I needed to go to. All in all, it was a good experience for the price.

Positives: Low price, good location and quality.

Negatives: Nothing

Reviewer: Not provided on Thu 30 Oct 2008 rated 4 out of 10.

Halls were dingy, side doors didn't unlock with my room card, on-smoking room smelled smoky, in a multiple-day stay, housekeeping sometimes didn't get in to freshen my room at all, staff ranged from kind and responsive to. Exterior was being refurbished, so it may look nicer in a few weeks. Breakfast coffee was weak. I'd try to stay elsewhere next time.
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Positives: Comfortable beds.

Negatives: Non smoking rooms smelled smoky and

Reviewer: Not provided on Sun 05 Oct 2008 rated 4 out of 10.

Rooms are old carpet needs replacement, hallway smelled like dog.

Positives: Can't think of a thing.

Negatives: Old hotel. Needs carpet and renovation at least.

Reviewer: Not provided on Sat 27 Sep 2008 rated 5 out of 10.

N/A

Positives: Comfortable pillows.

Negatives: Pretty basic.

Reviewer: Not provided on Thu 11 Sep 2008 rated 5 out of 10.

Was disappointed went to go in the pool in the morning and the pool was down - there was a terrible stench coming from the pool area - we were placed in a handicap room - not good for kids - they wanted to play with the walk in shower - continental breakfast was great - nice clean/great location.

Positives: The continental breakfast.

Negatives: NA.

Reviewer: Not provided on Thu 28 Aug 2008 rated 1 out of 10.

Our experience in this hotel was completely disappointing. It was very crowded and there were people shouting and running up and down the hallways all night long. The room itself was incredibly small and didn't look clean. We didn't even receive any soap in the bathroom. Overall, it was a terrible experience!

Positives: I didn't like anything about this hotel.

Negatives: There was no noise all night long and we didn't even get soap in the room.

Reviewer: Not provided on Fri 08 Aug 2008 rated 6 out of 10.

This is a hotel ready for renovation. The rooms are adequate and there is a pool but most furnishings, carpet and appliances (ironing board, iron, air conditioning) are ready for renewal or replacement. The single staff member seemed far more interested in things other than guests and service, but check in and out was relatively easy. No provisions were made to ease the fact that parking was on the far side of the building due to parking lot maintenance, but that was a roll of the dice and won't likely affect anyone beyond the couple of days I stayed there. At breakfast, though good waffles were available to be made on griddles that actually worked, there was no juice in the machine, just coffee or tea and very little more.

Positives: The standard breakfast waffles really were good.

Negatives: Most everything seemed old, tired and heavily used.

Reviewer: Not provided on Sat 26 Apr 2008 rated 1 out of 10.

Avoid this hotel at all costs.

Positives: Nothing.

Negatives: Dirty, moldy, small and cramped.

Reviewer: Not provided on Fri 18 Apr 2008 rated 3 out of 10.

The room was small and cramped. There was no elevator to help get our bags upstairs. The pool and other services were only adequate.

Positives: Nice continental breakfast.

Negatives: Staff was very unprofessional. Discussing their personal issues with work problems around clients in the breakfast area.

Reviewer: Not provided on Sun 16 Mar 2008 rated 4 out of 10.

I would probably try another 2 star rated hotel before revisiting this one.

Positives: Laundry facility, general use microwave.

Negatives: Room was extremely small.

Reviewer: Not provided on Sat 15 Mar 2008 rated 1 out of 10.

This was a horrible experience. The staff was very rude. I have never had such a bad hotel stay for any price! The entire hotel smelled stale and like old cigarettes although it is a non-smoking hotel. There is no elevator so you have to carry your suitcases upstairs. The workout facility is off the pool and smells so strongly of chlorine and chemicals you can't exercise. Everything about it was miserable. I would caution anyone against staying there.

Positives: Nothing!

Negatives: Horrible Customer Service! Smelled stale.

Reviewer: Not provided on Sat 12 Jan 2008 rated 6 out of 10.

Good basic hotel some distance from most places of interest.

Positives: Room ready on time, allowed early check in.

Negatives: Noisy student tour group.

Reviewer: Not provided on Sun 06 Jan 2008 rated 10 out of 10.

The only thing to complain about was trying to find it. It's actually located off the road and the sign for it was small and difficult to spot. Once there however, the people made all the difference. Very friendly and helpful in locating dining within my desired budget, for instance. It's always nice to be greeted with a smile! Even at 4:45AM, when I checked out.

Positives: The staff was unusually friendly and helpful. Free computer use was a pleasant surprise as was the welcoming fireplace in the lobby.

Negatives: The TV in my room had the worst color I've seen, the reds were green. Not so good.

Reviewer: Not provided on Tue 23 Oct 2007 rated 1 out of 10.

I would not recommend this hotel to anyone. The rooms smelled of mildew and there were tiles missing in the bathroom. There were rodent dropping in my bed.

Positives: The hotel was confidently located.

Negatives: The room was smelly, and there were rodent and dust infestations, in addition to that the staff was very unfriendly.

Reviewer: Not provided on Mon 08 Oct 2007 rated 1 out of 10.

I would not recommend this hotel to any traveler, due to its condition.

Positives: Absolutely nothing.

Negatives: I was given 2 smoking, dirty, unkempt rooms when I got to the hotel.

Reviewer: Not provided on Fri 07 Sep 2007 rated 6 out of 10.

This hotel met my expectations for the price that I paid. It is close to a great restaurant - smoky bones.

Positives: Convenient to the Albany airport.

Negatives: Located in a parking lot.

Reviewer: Not provided on Mon 03 Sep 2007 rated 9 out of 10.

Extremely helpful staff. Rooms were comfortable. Nice smaller pool and whirlpool. Definitely will stay there again.

Positives: Staff was extremely helpful. They accepted our luggage from the airport even though we had checked out.

Negatives: Did not have boiled eggs at the continental breakfast.

Reviewer: Not provided on Sun 26 Aug 2007 rated 9 out of 10.

After being at the HI in the area a few nights before I am glad I got this Hotel. The Rest out front was excellent. The people at the desk were great, the waffles were outstanding, and the room was comfortable.

Positives: Waffles!

Negatives: I had to go home afterwards!

Reviewer: Not provided on Fri 24 Aug 2007 rated 2 out of 10.

I was traveling with my 84 year old mother, and the hotel would not give us a non-smoking room as we had requested and she needed. The staff was very cold and rude when we questioned them about our reservation. It is definitely not a 2 star hotel. It is an old building and does not have access to the second floor except to climb the stairs. Hallway and room smelled very strong of smoke. I would not recommend that hotel at all.

Positives: Served breakfast.

Negatives: There is no elevator to the second floor.