Best Western Sovereign Hotel

Reviewer: Not provided on Tue 20 Sep 2011 rated 6 out of 10.

You would think with all the news of bed bugs these days, they would take particular care of the bedding! Toilet needed a good scrubbing!

Positives: Convenient location.

Negatives: Toilet bowl had a ring around it and the bedspread was dirty.

Reviewer: Not provided on Fri 09 Jul 2010 rated 8 out of 10.

Ideal hotel for families and business travelers looking for moderate accommodations.

Positives: Great breakfast.

Negatives: Lamp at head height above bed.

Reviewer: Not provided on Tue 24 Nov 2009 rated 7 out of 10.

It's very functional<BR/>and appropriately a 2 star hotel. It is clean, provides all the basics but none of the frills. The restaurant served a modest breakfast buffet but service was not good (they appeared shorthanded). Our room was clean but smelled a little musty.

Positives: Convenient location.

Negatives: Room smelled a little musty.

Reviewer: Not provided on Tue 15 Sep 2009 rated 8 out of 10.

This inn was very comfortable, well appointed, clean and comfortable and priced reasonably.

Positives: Well laid out, clean and nicely furnished.

Negatives: Poorly signed for entering parking area;pain to access with round about.

Reviewer: Not provided on Thu 13 Aug 2009 rated 7 out of 10.

Wonderful experience. Very nice rooms, good breakfast, so so staff.

Positives: Clean rooms, nice pool, nice to have restaurant.

Negatives: Staff young; could be why they are rude.

Reviewer: Not provided on Sat 23 Aug 2008 rated 3 out of 10.

The room AC was not on and the air was stifling. On the way to the pool we passed stacks of mattresses in the hallway and a slug on the floor next to them. I had the keys fixed and reported the slug to the front desk. While in the indoor pool, a severe lightening storm came and lasted a while. They left several sliding doors open and allowed guests to continue to swim at the risk of being electrocuted. While we were sleeping the AC finally kicked in and we awoke shivering. On the way to our complimentary breakfast we saw the smashed slug next to the mattresses people will one day sleep. The restaurant had a wait of 45 minutes. Many tables were left unused and they ran out of butter and cream cheese. During check out the clerk asked how my stay was and I explained how it was very nicely and received a blank stare, zero compassion and an 'I'm sorry'. I stay in this town every other weekend in the summers and I will use a different hotel next summer.

Positives: Nothing.

Negatives: Room air was not on upon arrival, restaurant AC broken.

Reviewer: Not provided on Fri 18 Jul 2008 rated 8 out of 10.

Good basic hotel.

Positives: Room was clean & comfortable.

Negatives: Needs updating.

Reviewer: Not provided on Sat 12 Jul 2008 rated 9 out of 10.

Quiet considering it is just off a main road. The exterior grounds are well maintained. The rooms and bathrooms are clean and well maintained. The pool was a plus and it too was kept in good condition. Interior courtyard garden lovely as well as functional. Public areas (lobby, restaurant, etc) comfortable and welcoming. The staff was terrific and very helpful. We were offered a complimentary continental breakfast. To be kind, complimentary or not, it was not of our liking. We ate elsewhere the remaining three days. With a little effort this could be a 4 star hotel. The 3 star rating is a fair appraisal. We would stay there again.

Positives: It's close proximity to family and friends.

Negatives: Only two entrances to rooms.

Reviewer: Not provided on Wed 28 May 2008 rated 9 out of 10.

Straight to the point clean hotel.

Positives: Clean, friendly, well kept, good location.

Negatives: They should have paid me to eat the free breakfast.

Reviewer: Not provided on Mon 21 Apr 2008 rated 9 out of 10.

Beautiful location - helpful staff - as always a pleasant experience!

Positives: Helpful manager came right away when called to repair a continuous running toilet.

Negatives: Continental breakfast was less attended to than I expected it should have been!

Reviewer: Not provided on Wed 16 Apr 2008 rated 8 out of 10.

Good clean rooms, very comfortable awesome breakfast.

Positives: Nice high bed plenty of pillows.

Negatives: Kids tying up the computers.

Reviewer: Not provided on Wed 30 Jan 2008 rated 8 out of 10.

Nice hotel friendly staff good location. A bit overpriced if I were not using Price Line.

Positives: The after midnight desk clerk was great.

Negatives: Under renovation.

Reviewer: Not provided on Mon 07 Jan 2008 rated 4 out of 10.

If you want location this is hotel for you, Staff was rude. About check cashing which they have in the book in the room. Table was dirty, carpet wasn't vacuumed bathroom hairs all on toilet, sink restaurant -serve was slow. Forgetting what we asked. Gave us chicken that was recooked. He then got busy and didn't come back for our money.

Positives: Location.

Negatives: It was dirty, and staff rude.

Reviewer: Not provided on Sat 05 Jan 2008 rated 5 out of 10.

The room smelled like ass and the fire alarm went off in the morning through the whole hotel for at least a half hour on New Year's Day. Perfect way to start the New Year hung over and unable to sleep because of a loud beeping noise.

Positives: Cheap.

Negatives: Smell.

Reviewer: Not provided on Mon 03 Dec 2007 rated 8 out of 10.

I liked the staff & the facility. The pool is nice for a family. Although the food is good, the hotel restaurant closes at 9pm, and bar at 11pm on a Friday night. I would have rated the hotel & services higher if there was a place for friends to gather- other then the lobby after 11pm. My stay was non-traditional and I had friends & family visiting at odd times. The staff was quiet and understanding of my needs.

Positives: The staff was exceptionally understanding- I was staying for my brothers funeral.

Negatives: Construction in rooms on both sides of me. I finally fell asleep and the drill woke me.

Reviewer: Not provided on Tue 27 Nov 2007 rated 9 out of 10.

I had an overall pleasant stay. The room service was fast and reasonably priced. The staff was very friendly and helpful. The free breakfast buffet was very satisfying. I would definitely stay again.

Positives: The staff was exceptionally friendly and helpful.

Negatives: There was no lamp on the night stand. I had to get out of bed to turn off the lights.

Reviewer: Not provided on Sun 07 Oct 2007 rated 7 out of 10.

Eat out, go to sleep, leave. Barmaids are with their friends outside a lot. You wait.

Positives: Location.

Negatives: Wireless weak, food, bar loud, no elevators, dark parking.

Reviewer: Not provided on Wed 19 Sep 2007 rated 2 out of 10.

This was a terrible experience. I had to change rooms 2 times! 1st time because of how the noise, 2nd time because of the fumes from the newly installed wallpaper, paint & flooring! The construction crew was working in the rooms next to me I checked in at 9:30 pm & didnt get a chance to relax until 10:30 pm from switching rooms) they should have closed the areas under construction. I definitely should not have been charged 100.00 per night for this unacceptable conditions, and I definitely should have had the notification that this hotel was under construction because I would have never stayed there. I also have pictures of all the crap laying around in the hallways if you want.

Positives: The staff was very friendly & tried to be accommodating.

Negatives: Under construction.

Reviewer: Not provided on Tue 21 Aug 2007 rated 8 out of 10.

Better than expected. Very clean, friendly staff, nice room comfortable beds.

Positives: Very convenient to town.

Negatives: On-going construction.