Hilton Greater Cincinnati Airport

Reviewer: Not provided on Fri 24 Jun 2011 rated 2 out of 10.

The room looked ok, but the smell hit us right away of mold. Water dripped down the walls and accumulated on the ceiling in the bathroom when we bathed, and the humidity leaked out into the whole bedroom. Everything felt and smelled damp. I was glad we didn't pay full price but was still disappointed in the quality.

Positives: Location.

Negatives: Smell of mildew throughout the room, no free breakfast.

Reviewer: Not provided on Thu 07 Apr 2011 rated 4 out of 10.

This hotel is overrated. The outside architecture is cold and drab. The swimming pool is crammed into a small space with hardly enough room to walk around it. The halls and room reeked of cigarette smoke and there were no amenities which are usually taken for granted: free wireless Internet, complimentary continental breakfast. In contrast, a few days before we stayed at the Drawbridge Inn nearby for half the price with Internet, breakfast, a charming atmosphere... and no cigarette smoke!

Positives: The Ice was cold.

Negatives: No wireless Internet, room reeked of smoke, and of continental breakfast.

Reviewer: Not provided on Thu 24 Feb 2011 rated 8 out of 10.

Does not live up to Hilton brand, in my opinion.

Positives: Good location.

Negatives: No refrigerator in room.

Reviewer: Not provided on Tue 04 Jan 2011 rated 9 out of 10.

The hotel was very clean and nicely appointed. Lots of restaurants in the area. Parking was easy and convenient.

Positives: Staff was extremely friendly and helpful.

Negatives: Wi-Fi in your room cost 12.95 a day. Ridiculous!

Reviewer: Not provided on Fri 26 Nov 2010 rated 6 out of 10.

It's really stated above and the only other thing was the hotel smelled musky in the room, lack of air circulation is my guess.

Positives: Liked the location

Negatives: They charged an additional $13 for internet service when it is usually free in a 3 star hotel.

Reviewer: Not provided on Thu 21 Oct 2010 rated 9 out of 10.

The hotel was quite impressive in terms of cleanliness, customer service and size of rooms!

Positives: The beds were new and comfortable!

Negatives: There was no refrigerator in the room.

Reviewer: Not provided on Fri 15 Oct 2010 rated 9 out of 10.

Past reviews indicated problems with outdated decor, poor HVAC, and smoky smelling rooms. This was simply not the case. The decor was current. The HVAC was operational, and there was no smoky smell in the rooms, lobby or hall ways. I didn't have my laptop with me, but upon checkin I was given a code for complimentary WiFi in the room. Additionally, the business center provided free use of 2 Internet desk top computers. I would highly recommend this hotel -- especially if you can get it for the price I did on Priceline.

Positives: Great location with everything you expect in this class of hotel.

Negatives: The layout required a further walk to the 2nd bank of elevators.

Reviewer: Not provided on Tue 12 Oct 2010 rated 7 out of 10.

For the price I paid I was very happy but if I had paid full price I would have been very disappointed. Didn't offer Wi-Fi, thought that was odd! They wanted 12.95 for Internet access! The staff was very helpful with directions and dinner suggestions. A huge plus was we were able to check-in early.

Positives: The staff was awesome and very helpful.

Negatives: The room had a old smell to it Had to use a candle.

Reviewer: Not provided on Mon 11 Oct 2010 rated 7 out of 10.

Older room decor - lobby was nice.

Positives: Location.

Negatives: I was charged for internet.

Reviewer: Not provided on Fri 08 Oct 2010 rated 9 out of 10.

We have stayed in this hotel several times and are very satisfied with it.

Positives: Very nice for the price.

Negatives: A little inconvenient getting back on the highway

Reviewer: Not provided on Tue 24 Aug 2010 rated 8 out of 10.

Good location to the airport and major interstates. Close proximity to restaurants and shopping. The TVs could be larger and have HD access. Other hotels in the area with lower star ratings have flat screens and HD programming.

Positives: Location to Interstates and restaurants.

Negatives: Definitely caters to business class travelers; however TV was small without HD.

Reviewer: Not provided on Tue 27 Jul 2010 rated 10 out of 10.

They were all great! Everyone we encountered was friendly and courteous. They went beyond their duty and extended mercy and grace to some frustrated travelers.

Positives: The accountant was a voice of reason in a sea of frustration.

Negatives: No free internet in the rooms.

Reviewer: Not provided on Sun 25 Jul 2010 rated 10 out of 10.

Good location with shopping and every kind of restaurant within a mile. Easy drive to downtown Cincinnati and the Newport Levee area.

Positives: Excellent customer service.

Negatives: No free Wi-Fi but had 2 computers downstairs.

Reviewer: Not provided on Fri 11 Jun 2010 rated 9 out of 10.

For claiming to be a 3 star hotel, this Hilton didn't have much to offer. The high internet fee is the first turnoff. The bathroom door takes up half the room when it's open. There's no fridge or microwave in the room and the coffee they have in the room is terrible.

Positives: Walking distance to restaurants.

Negatives: The $12.95 internet fee is outrages.

Reviewer: Not provided on Mon 07 Jun 2010 rated 9 out of 10.

I would stay at this facility again. Staff was friendly and courteous. When checking in, treated politely and professionally.

Positives: Convenient, common areas very nicely appointed.

Negatives: No complaints.

Reviewer: Not provided on Tue 04 May 2010 rated 10 out of 10.

Got price-line got deal! Super hotel. Great food within walking distance. Elvis party made lobby a fun house but rooms were ultra quiet.

Positives: Maid service, location, quality of room, business center, parking - all excellent

Negatives: Charge for internet and no breakfast. Front desk staff were stuffy and not very helpful.

Reviewer: Not provided on Sun 02 May 2010 rated 10 out of 10.

I would definitely stay here again. It was a great hotel for the price and was close to where we needed to be the next day. I wish we could have stayed longer!

Positives: It was very clean. Beds were awesome - plush pillows!

Negatives: Slow elevator.

Reviewer: Not provided on Tue 23 Mar 2010 rated 9 out of 10.

Very nice hotel - the pilots from the airport stayed here - must be good.

Positives: Price and location.

Negatives: Bathroom not as clean as the room

Reviewer: Not provided on Tue 13 Oct 2009 rated 10 out of 10.

Everything was great except we couldn't use our ipod because we were not willing to pay the over $10 internet access charge.

Positives: Spacious room, very comfortable bed, luxurious bedding.

Negatives: Charge for internet access.

Reviewer: Not provided on Wed 23 Sep 2009 rated 10 out of 10.

Room are nice, furnished and very clean.

Positives: Internet access.

Negatives: A little hard to find off the highway.

Reviewer: Not provided on Wed 12 Aug 2009 rated 9 out of 10.

This hotel met and exceeded our expectations. We will definitely stay there again. We had a wonderful experience.

Positives: It was clean and the staff was friendly.

Negatives: We have no complaints.

Reviewer: Not provided on Mon 09 Mar 2009 rated 3 out of 10.

First room was not clean, shower head sprayed water on the ceiling, smelled moldy, mouthwash was opened and used from last visitor. Very frustrating.

Positives: Business center.

Negatives: Problems with temperature control, shower head, cleanliness and restaurant service.

Reviewer: Not provided on Thu 05 Feb 2009 rated 8 out of 10.

This hotel is great for business travelers or overnight guests. Convenient to the highway, restaurants and shopping.

Positives: The bed was comfortable. The bathroom was clean.

Negatives: A little difficult to get to off the road, though you can see it.

Reviewer: Not provided on Sat 09 Aug 2008 rated 10 out of 10.

A nice hotel in a nice area with plenty of surrounding restaurants and shopping areas. The rooms were very clean and comfortable and the entire staff was professional, friendly and helpful to all of our needs. A great place to stay, especially when flying in or out of Cincinnati airport.

Positives: When we had to wait an additional time for our room, the manager gave us all a complimentary breakfast the next morning.

Negatives: Nothing negative.

Reviewer: Not provided on Fri 08 Aug 2008 rated 7 out of 10.

I expected more. The rooms are nice, but the HDTV service has terrible SD quality and the bathrooms steam up terribly because there are no ventilation fans. Rooms were big, clean, though.

Positives: Big rooms, lots of pillows.

Negatives: TV service is bad, no ventilation for bathroom shower.

Reviewer: Not provided on Thu 24 Jul 2008 rated 7 out of 10.

Needs to improve cleaning - spider in bathroom and in the stairway that I used there were several cig butts and smelled bad.

Positives: Nice room.

Negatives: Need Ethernet cable in room, stairway lots of cigs and smelled bad.

Reviewer: Not provided on Thu 17 Jul 2008 rated 8 out of 10.

The hotel was nice and conveniently located near Newport on the Levee. It was just very plain. It's not that I didn't like it was just ok.

Positives: It was clean. The employees were friendly, but that's about it.

Negatives: Just very plain. Pool was really small. Just didn't catch my attention.

Reviewer: Not provided on Thu 17 Jul 2008 rated 10 out of 10.

Beautiful grounds. Safe and secure hotel. Extremely clean. Staff was very courteous and helpful.

Positives: Beautiful hotel. Safe and secure.

Negatives: There was a wedding reception on the lobby and it got a bit noisy, but that can't be avoided.

Reviewer: Not provided on Mon 30 Jun 2008 rated 5 out of 10.

At first glance, this hotel looks really nice. The location is good, with restaurants and shopping nearby. The staff was very friendly and accommodating. They have an indoor pool, with a little outside patio. There are chairs, tables and towel everywhere around the pool. However, there seemed to be something (oil?) on top of the water. The staff had the chemical levels checked for me and evidently they were okay. We swam in the pool and my kids loved it, but I was a bit worried. We all came home healthy, though. The room had very nice beds with nice linens and pillows. That's where the niceness ended for with. There were coffee (or something else?) splatters on the walls (above one of the beds mostly), toothpaste spatters (and something else, I don't know what) on the bathroom walls. Something (looked like shampoo) still in the tub. When I went to make coffee in the morning, I found that the coffee maker still had pods in it from the last guest. Who knows how long that was there.

Positives: The staff was very friendly and helpful.

Negatives: The room was dirty. Splatters on the walls, dirty tub, dirty coffee maker, pool looked and smelled suspicious.

Reviewer: Not provided on Thu 05 Jun 2008 rated 9 out of 10.

It was a very nice hotel, the staff was great and the hotel and grounds were very attractive.

Positives: It was close to the airport and restaurants.

Negatives: The suites were not what we were accustomed to.

Reviewer: Not provided on Mon 02 Jun 2008 rated 8 out of 10.

This hotel was nice, good location for food and close the airport. Super nice staff, weight room was lacking, and bathroom needed to be updated. But everything was very clean.

Positives: Friendly staff, clean room very helpful.

Negatives: Weight room was poor, and lacking bathrooms needed update.

Reviewer: Not provided on Wed 28 May 2008 rated 10 out of 10.

The Hilton airport hotel was every thing you would expect from Hilton the amenities are plenty and the bed linens and pillows gave for a good nights sleep.

Positives: The bedding and pillows were wonderful.

Negatives: The indoor pool was a little cold and purchased snacks from gift shop and ice cream was melted and the re-frozen.

Reviewer: Not provided on Mon 26 May 2008 rated 10 out of 10.

Very clean and comfortable with all the amenities that can make a stay truly enjoyable.

Positives: Very nice rooms and fitness center.

Negatives: The weather.

Reviewer: Not provided on Tue 20 May 2008 rated 9 out of 10.

I would stay in this hotel chain again. The service was really good, the rooms comfortable, and it perfectly suited our needs. We had to wait a long time to get our breakfast but they didn't charge us so that helped with the unconvinced. I would recommend this hotel to anyone.

Positives: I loved the beds. They had really nice pillow tops on the mattresses, really comfortable pillows and a soft cozy comforter.

Negatives: We had to wait over an hour to get the food we ordered in the restaurant but they didn't charge us because of the wait.

Reviewer: Not provided on Sun 11 May 2008 rated 8 out of 10.

Really liked the hotel. Was impressed with the pool, computer/business area. Although they were doing some construction, they did their best not to bother the guests.

Positives: Staff was friendly, hotel amenities were very nice.

Negatives: Would have liked a better in room coffee maker.

Reviewer: Not provided on Fri 09 May 2008 rated 9 out of 10.

This hotel was a good value.

Positives: Hotel was clean and convenient, and staff was friendly.

Negatives: The indoor pool was too cold.

Reviewer: Not provided on Mon 05 May 2008 rated 10 out of 10.

The hotel was well located, the rooms were nice, clean and the beds were very comfortable.

Positives: The beds were wonderful.

Negatives: I could not have my Hilton honor points.

Reviewer: Not provided on Fri 02 May 2008 rated 10 out of 10.

I was happy with the hotel. The staff was very helpful and pleasant at all times. The only thing I would remember is the lobby the carpet was quite unattractive and should be replaced. Other than that I would stay there again.

Positives: The comfort of the beds.

Negatives: The carpet looked very old on the first floor.