Embassy Suites

Reviewer: Not provided on Fri 22 Aug 2008 rated 1 out of 10.

There was no one available to help bring my luggage to the room, so I had to maneuver a luggage cart to the third floor. The decor in the room was horrible, the TV in the living room was too low for comfortable viewing, and the door to the bathroom swung out into the room almost knocking out my traveling companion. It was noisy and smelled of raw sewage. Horrible experience! I met with the manager the morning I checked out with a list of complaints.

Positives: Nothing.

Negatives: Service was horrible, beds uncomfortable, noisy.

Reviewer: Not provided on Thu 28 Jun 2007 rated 10 out of 10.

Very relaxing, romantic and easy to get to. Staff friendly and helpful. Perks are great. Favorite place for me and my lady to stay.

Positives: The managers reception at night, the morning complimentary breakfast, to die for.

Negatives: Having to pay 18 bucks for overnight parking was very romantic.

Reviewer: Not provided on Mon 22 Jan 2007 rated 6 out of 10.

Hotel is okay, they charge an $18 per night extra fee for auto parking. There are no other options. Hate staying at this hotel because of that. I wish there was a way to block certain hotels from the 'pool'.

Positives: Large rooms.

Negatives: They always place internet folks in the noisy rooms.

Reviewer: Not provided on Sat 20 Jan 2007 rated 1 out of 10.

Don't go there unless you like to camp.

Positives: Managers reception.

Negatives: No heat ever, water off for several hours, elevators broken one night.

Reviewer: Not provided on Sun 14 Jan 2007 rated 9 out of 10.

Great for the business traveler an far as roominess, and helpful staff.

Positives: Clean, friendly staff.

Negatives: Restaurant menu, limited.

Reviewer: Not provided on Thu 02 Nov 2006 rated 10 out of 10.

Front desk was prompt and courteous. Housekeeping was very quick to response for items. Buffet was beyond expectations.

Positives: Roomy, spotless and highly acceptable.

Negatives: N/A.

Reviewer: Not provided on Thu 02 Nov 2006 rated 8 out of 10.

Great value. Wonderful experience overall.

Positives: Free breakfast, location, room layout.

Negatives: Dark living room, pillows, having to pay for parking.

Reviewer: Not provided on Tue 31 Oct 2006 rated 8 out of 10.

I loved everything about the hotel with few exceptions. The other guests were there for some tournament so the lobby areas were swarming with kids and most had some drama going on. The parking situation was unacceptable. If they offered valet for the $18 parking fee, but I was not happy to park in a dark underground garage. The breakfast was excellent and the room was the best I have seen. Very spacious.

Positives: Spacious room and comfortable bed.

Negatives: Parking very inconvenient and expensive. Would deter from staying there again.

Reviewer: Not provided on Wed 25 Oct 2006 rated 10 out of 10.

Great hotel.

Positives: Nice breakfast, comfortable beds and room, nice temperature in the room, nice clean pool.

Negatives: The inside atrium could have used more windows to the outside.

Reviewer: Not provided on Wed 25 Oct 2006 rated 9 out of 10.

Our room in South Lake Tahoe was so much nicer and we really like Embassy Suites.

Positives: The staff was very nice in helping us get around San Francisco.

Negatives: After leaving our Embassy Suites in South Lake Tahoe, I was disappointed in the room. They need to re-decorate.

Reviewer: Not provided on Thu 19 Oct 2006 rated 8 out of 10.

Great hotel! Be ready to pay $18 per night for parking though! And be sure you have a small car since the parking garage is unusually cramped. However, the rooms are large and comfortable. The bed was one of the most comfortable I've had in a hotel. The breakfast was great with a yummy, cooked to order omelet!

Positives: Love the large rooms and the extra space.

Negatives: Kids in the pool after 9PM even though it was posted. Staff didn't care.

Reviewer: Not provided on Wed 18 Oct 2006 rated 2 out of 10.

Staff not friendly, room is not in perfect condition upon check in, internet access is out of order, air conditioner's filter leading. Everything is out of my expectation.

Positives: Great breakfast buffet, lovely pond with coit fish, suite style fits the family traveling.

Negatives: Unfriendly staff, wait too long for the operator to answer the phone, internet not working, broken air conditioning filter with water leading.

Reviewer: Not provided on Wed 18 Oct 2006 rated 7 out of 10.

On the plus side: got a great deal, large "suite" room with multiple sinks and mirrors (very convenient when 2 people are getting dressed), very clean, great complementary breakfast. On the down side: $18 to park overnight for hotel guests, pillows were too big and too hard, our room window overlooked a banquet room patio and the wedding reception was loud and went into the late hours. Not all hotel experiences are 100% perfect, but this was definitely one of the better experiences my husband and I have had.

Positives: Liked the suite room, very clean.

Negatives: $18 to park overnight for hotel guests!

Reviewer: Not provided on Thu 05 Oct 2006 rated 10 out of 10.

Best room I've stayed in ever.

Positives: Two TVs and a couch.

Negatives: Parking is $18/night, though they took it off my bill.

Reviewer: Not provided on Thu 21 Sep 2006 rated 6 out of 10.

This hotel was average in every way. The $18 parking charge per day is outrageous and it isn't even convenient parking!

Positives: Good location, quiet room.

Negatives: Windows were filthy! Couldn't even see outside!

Reviewer: Not provided on Wed 13 Sep 2006 rated 10 out of 10.

Overall the Embassy Hotel was great, made our trip to Berkley Ca. very comfortable and enjoyable.

Positives: The cleanliness, friendly surroundings, and breakfast.

Negatives: Better parking availability.

Reviewer: Not provided on Mon 21 Aug 2006 rated 6 out of 10.

Hotel itself was nice. Staff not so good. Asked for a quiet room and was placed next to train tracks and the vending machines.

Positives: Nice room.

Negatives: Unfriendly service. Expensive auto parking.

Reviewer: Not provided on Sat 19 Aug 2006 rated 1 out of 10.

Its a very nice hotel and the rate was fantastic unfortunately the management staff was anything but friendly and helpful my friend was staying there and got into an argument with his girlfriend and were a little loud so instead of staying the full two days that was paid for got asked to leave after only one nights stay that's not fair I wasn't even there when that happened I deserve a refund for the night that I paid for and didn't get to use that's only right.

Positives: Nice location relaxing climate.

Negatives: Rude hotel staff doesn't believe the customer is always right.