Holiday Inn San Francisco-Golden Gateway

Reviewer: Not provided on Fri 17 Jun 2011 rated 8 out of 10.

It was a lot nicer than I expected and it was fairly price for the location being so close to Union Square.

Positives: It was in walking distance or a short cab ride to a lot of restaurants, shopping and bars.

Negatives: The bathroom did not have a fan or vent and the tub was small.

Reviewer: Not provided on Tue 14 Jun 2011 rated 5 out of 10.

Moderate hotel, expensive parking. Old and outdated but clean. Very small bathroom.

Positives: Price on room.

Negatives: Parking at $38 plus tax very pricey for the location.

Reviewer: Not provided on Wed 23 Feb 2011 rated 8 out of 10.

Very good location and helpful staff, but I wouldn't quite say it makes 3 stars. The lobby and hallways could use some sprucing up. The room was decent and clean but we had a room facing Van Ness (a very busy street), so it was a bit noisy.

Positives: The location was perfect. Very close to many attractions.

Negatives: It was a little run down. The room was fine, but the common area's carpets, paint, etc. were a little dingy.

Reviewer: Not provided on Sun 13 Feb 2011 rated 9 out of 10.

As described in the Price Line ad..

Positives: Close to my morning appointment.

Negatives: High price on overnite parking for hotel guest.

Reviewer: Not provided on Thu 13 Jan 2011 rated 6 out of 10.

The hotel is fine, clean although the windows were dirty it is centrally located

Positives: Location

Negatives: Room cleanliness.

Reviewer: Not provided on Mon 20 Dec 2010 rated 9 out of 10.

Great location, right on major bus lines and a cable car line. Great views from upper floors. Lots of small ethnic restaurants nearby, Starbucks right next door. Room was small, but nice, lots of amenities such as flat screen TV, empty refrigerator, coffee pot, iron, etc.

Positives: Availability of public transportation, lots of nearby restaurants and services.

Negatives: Parking was quite expensive.

Reviewer: Not provided on Tue 24 Aug 2010 rated 7 out of 10.

Great, convenient location. Request a high floor to get away from van ness traffic noise. The recommended eateries and shops from the room literature were really reliable. Great view!

Positives: Its location at end of cable car line and that we could leave our car there after checking out.

Negatives: Parking a bit spendy, and rooms a bit small.

Reviewer: Not provided on Fri 12 Feb 2010 rated 10 out of 10.

The view of the city and bay from the upper floors is terrific. The California/Van Ness cable car runs from the hotel to the Ferry Terminal. Muni busses that service every part of the city are within 2 blocks. Rooms are nicely appointed with wide screen TVs.

Positives: Location convenient to downtown and the Marina District.

Negatives: Nothing.

Reviewer: Not provided on Thu 21 Jan 2010 rated 10 out of 10.

Great all-around place to stay for business or pleasure!

Positives: Proximity to event we were attending and public transportation, helpful staff.

Negatives: Expensive breakfast and room service.

Reviewer: Not provided on Tue 15 Dec 2009 rated 7 out of 10.

Holiday Inns seem to be coming up frequently lately. The chain must be having trouble booking rooms. Not surprising as the chain is old and in need of updating to.

Positives: Great location, right where my meeting was being held.

Negatives: Old and somewhat dingy.

Reviewer: Not provided on Thu 01 Oct 2009 rated 8 out of 10.

We had a wonderful stay at this hotel especially for the great price we got. The staff was very friendly and helpful. The room we were given was beautiful and comfortable. However our favorite part was going to sleep with the blinds open looking out on the the lights of the city. Then waking up the next morning to a beautiful daytime view.

Positives: The staff were very nice and the view was even nicer!

Negatives: When we first walked in from the garage the hallway we entered, looked worn and a little dirty.

Reviewer: Not provided on Mon 21 Sep 2009 rated 10 out of 10.

Stayed 2 days after a conference in San Francisco. Room was very nice, bed was comfortable, smooth sheets, bus was right outside the door. Outdoor pool was open in middle of September. I had a cold and rested in bed, but had a good view out of our 12th floor window.

Positives: View, location, and

Negatives: No tea available with the coffee pot.

Reviewer: Not provided on Wed 16 Sep 2009 rated 7 out of 10.

The location of this hotel was good but the overall cleanliness of the hotel left a lot wanting. Sanitary surroundings are essential for a relaxed visit.

Positives: Staff was friendly.

Negatives: Room was very used.

Reviewer: Not provided on Fri 11 Sep 2009 rated 8 out of 10.

This hotel was all about location and available parking, plus it was clean.

Positives: Location & available parking.

Negatives: Double beds instead of queen size.

Reviewer: Not provided on Mon 31 Aug 2009 rated 10 out of 10.

A very fine location, and great staff, make this a fine 3-star choice.

Positives: Really nice people, great location.

Negatives: No in-room safe.

Reviewer: Not provided on Sun 19 Jul 2009 rated 1 out of 10.

doesn't worth it

Positives: nothing

Negatives: everything

Reviewer: Not provided on Thu 25 Jun 2009 rated 8 out of 10.

Great for the price, especially nice for a Holiday Inn. Exceeded expectations. Phone didn't work but didn't bother us much. They gladly obliged a late check out. Room was clean, comfortable and pretty large. No complaints, except for all the tourists in the lobby, it was crazy! Multiple large groups of tourists.

Positives: Location.

Negatives: Too many tourists, it was a madhouse in the lobby!

Reviewer: Not provided on Wed 17 Jun 2009 rated 6 out of 10.

This is okay hotel, watch out for parking charges.

Positives: Nothing much.

Negatives: Parking fee was a rip of.

Reviewer: Not provided on Fri 29 May 2009 rated 8 out of 10.

Good, close to almost everything, friendly staff, clean rooms. Parking expensive and you have to do it yourself.

Positives: Clean. Good area.

Negatives: No hot tub!

Reviewer: Not provided on Thu 14 May 2009 rated 10 out of 10.

Everything was great. Except you have to pay to park your car. But other than that, we really liked it.

Positives: The hotel was in a great location on th bus line.

Negatives: Would have liked it better if it was closer to Fisherman's worth and Pier 39.

Reviewer: Not provided on Sun 10 May 2009 rated 9 out of 10.

Great location.

Positives: Very friendly staff.

Negatives: Older Holiday Inn.

Reviewer: Not provided on Wed 29 Apr 2009 rated 5 out of 10.

We had stayed here October 08 & had a good experience. We expected the same experience & were sadly disappointed. The parking was awkward. They have recently installed a card access system to get out of the hotel into the parking garage. The access didn't work properly & when we were checking out, they cut off our access to the garage until the parking was paid for making it very hard to load up when checking out. The breakfast buffet was overpriced. The Interlude club/restaurant was awful. In October the meal we had there was delicious, service delightful. This time, the same meal was horrible. The steak had tons of fat on it, they threw popcorn on the table while waiting for our meal. And the waitress was rude. She was extremely short & didn't listen. She was running off before she had taken our complete order. We had to tell her to please wait, we needed to order a meal for our grand daughter also. She acted as though a 16 month old didn't need to eat also.

Positives: Conveniently situated on Van Ness.

Negatives: Parking is way overpriced & the access control on parking entrances is ridiculous & parking spaces are too tight.

Reviewer: Not provided on Wed 22 Apr 2009 rated 1 out of 10.

Inadequate parking facilities.

Positives: Nothing.

Negatives: Inadequate parking and unprofessional staff.

Reviewer: Not provided on Tue 14 Apr 2009 rated 9 out of 10.

Parking was expensive in the hotel. There is a public parking lot near the hotel, use it, near the pool lot of people smokes so if you are a non smoker watch out, corridors smelled, walls were too thin could hear what the neighbor was doing, if you can get to the room service they are fast, but they never answer the phone and they don't reply to your voice messages.

Positives: Reception lady was really friendly and was fast. All the staff knew what they were doing.

Negatives: Room service was not good. Operator lady was rude too.

Reviewer: Not provided on Mon 13 Apr 2009 rated 10 out of 10.

Good place to go.<BR/>I will be back.

Positives: View to the city.

Negatives: Everything was great.

Reviewer: Not provided on Sat 11 Apr 2009 rated 5 out of 10.

The desk clerks do not know the status of the rooms, because they checked me into a room which, when I arrived, had posted a notice it could not be occupied for maintenance. They then transferred me with a surly security guard to a room that had only one working light. Not a good experience.

Positives: Fairly good location to the Civic Center and courts.

Negatives: Poor service and maintenance.