Doubletree Hotel

Reviewer: Not provided on Sat 08 Oct 2011 rated 7 out of 10.

Great, expensive.

Positives: Cookies at check in.

Negatives: Expensive room service.

Reviewer: Not provided on Mon 12 Sep 2011 rated 10 out of 10.

If you are planning a stay in Del Mar, Calif. I highly recommend you stay at the Double Tree Hotel, you will not be disappointed. The patio seating(especially in the evening) is lovely.

Positives: Upscale accommodations, I felt as though I was staying at a mini resort. Beautiful landscaping.

Negatives: The truth of the matter is "What is there not to like."

Reviewer: Not provided on Sat 10 Sep 2011 rated 10 out of 10.

Everything was overall great, but checking in to the room I was supposed to have when I called was not available. Would rather have King bed with pull out sofa, then the double bed. But I would recommend this hotel to family and relatives.

Positives: The cookies that was being handed out and the friendly staff.

Negatives: I was promised a King room when I arrived, but they said they only had the double beds.

Reviewer: Not provided on Tue 05 Apr 2011 rated 8 out of 10.

I really liked everything about the hotel with the exception of getting pet hair on all of our luggage, children and anything else that touched the floor. I found the hair in my laundry room as I was trying to clean up after the trip. There was 2 inch long straight black hairs everywhere. My husband and children are allergic to many pets. We also ended up with a room service charge on our bill that was not ours. The front desk was friendly and corrected it. My kids are big fans of the fresh welcome cookies and they even gave them to us when we left which was really nice. Unfortunately, my husband is allergic to nuts, but the rest of us enjoyed them. The rest of the room and hotel seemed very clean and nice.

Positives: Loved free shuttle to beach, and very friendly.

Negatives: We ended up with pet hair on whatever touched the floor. My 16 month old was all over the floor.

Reviewer: Not provided on Fri 01 Apr 2011 rated 6 out of 10.

Housekeeping did a good job and it felt like a very secure place to stay. It was no - frills compared to other Hamptons we've stayed at.

Positives: The breakfasts were good to have and not worry about finding another place to eat out.

Negatives: Putting double beds in a room is silly if you expect adult size people to sleep in them.

Reviewer: Not provided on Fri 25 Mar 2011 rated 10 out of 10.

Great place to stay - close to the 5 and Torrey Pines and lots of restaurants. The pool area is just beautiful. Comfortable beds and nice rooms - clean too.

Positives: The location was great; the pool was absolutely beautiful and staff was very friendly.

Negatives: They are remodeling so at times the noise was a bit much but nothing that took away from the experience.

Reviewer: Not provided on Wed 26 Jan 2011 rated 10 out of 10.

Beautiful hotel, great service, free cookies, nice room and bed. However, not close to the beach, and not easy to even drive to the beach from the hotel. Free parking was a big plus.

Positives: Nice bed/bedspread/room, clean/welcoming feel, attractive, free cookies and

Negatives: Far from the beach.

Reviewer: Not provided on Mon 20 Dec 2010 rated 9 out of 10.

I loved the staff and the hospitality at this hotel. Everyone is great. The hotel itself is really nice. Rooms are clean and comfortable. Great price! I have been here twice and would definitely come back again.

Positives: Great staff! Very friendly and super nice. Wonderful experience. This was my second visit :)

Negatives: Shower walls had mildew. Not much venilation in the bathroom. A/C wasn't working correctly but still ok

Reviewer: Not provided on Tue 16 Nov 2010 rated 3 out of 10.

The front desk staff was not friendly and were confrontational and extremely disagreeable. I identified myself as Hilton Honors Guest and was still treated badly until I raised my voice in the lobby and other guests stopped to listen. Several other guests told me they experienced the same problems with front desk staff claiming all the rooms were gone and we were only given 1 bed w/sofa even though many asseverations were for 3+.

Positives: The beds were comfortable.

Negatives: Staff tried to give me room w/1 bed when I needed 2; No fridge, No microwave, Restaurant was horrible.

Reviewer: Not provided on Wed 27 Oct 2010 rated 10 out of 10.

Great location but for me, not easy to find places to eat food or find groceries. Sure around there someplace but I did not see anything near the hotel.

Positives: I had the best sleep in that hotel bed. Super great and comfortable.

Negatives: Maybe the walls were a little thin, can hear others in next room.

Reviewer: Not provided on Sun 24 Oct 2010 rated 10 out of 10.

Location was ideal; the experience was very positive.

Positives: The staff was friendly and accommodating. Free WiFi in the lobby.

Negatives: Pay WiFi in the rooms.

Reviewer: Not provided on Thu 14 Oct 2010 rated 10 out of 10.

Fantastic experience. Great bargain. Tremendous value.

Positives: Clean and comfortable.

Negatives: Slightly out of the way.

Reviewer: Not provided on Thu 07 Oct 2010 rated 5 out of 10.

Overall it's a pretty nice place.

Positives: I love the pool area I've stayed at the hotel before.

Negatives: No microwave in the rooms.

Reviewer: Not provided on Fri 17 Sep 2010 rated 8 out of 10.

Good location and serving warm chocolate chip cookies as you check-in!

Positives: Location.

Negatives: Bed was small.

Reviewer: Not provided on Wed 15 Sep 2010 rated 6 out of 10.

If you use a debit card they charge and hold $55 for a week! also charge for parking after they told me that it was compulsory.

Positives: Bed was nice, warm welcome, close to fwy.

Negatives: There was Hair on the bathroom ceiling and walls! The bathroom also had a sliding door (instead of a real one) and there was no fan.

Reviewer: Not provided on Mon 06 Sep 2010 rated 9 out of 10.

The hotel was basically what I expected. Rooms were clean and adequate for two people. There were no phone books or any entertainment/local are information magazines in the rooms. Thus, you were left on your own to try and find nearby restaurants, etc. The desk did have a typed list of the restaurants, but you had to ask for it. Bar drinks seemed to be expensive and weak.

Positives: Great location to the freeways & free use of business center.

Negatives: Bar drinks were poor and staff not very friendly. No phone books in rooms.

Reviewer: Not provided on Fri 27 Aug 2010 rated 8 out of 10.

This hotel was very nice, great location to highways and safe location. I was very put back by the rudeness of the people that work there. The hotel only has 2 elevators that take forever to get to where you are and where you want to go. I am really glad I didn't pay full price, that's for sure!

Positives: It was a great price.

Negatives: The employees are extremely rude!

Reviewer: Not provided on Mon 16 Aug 2010 rated 9 out of 10.

Check in was quick and efficient. All public areas are clean and well-maintained. The carpet detracted from the overall appearance and comfort of the room. The beds were comfortable, with lots of pillows.

Positives: The beds were very comfortable and bathroom was clean.

Negatives: The carpeting in the room was very stained and dirty.

Reviewer: Not provided on Mon 16 Aug 2010 rated 9 out of 10.

People are nice and friendly, location is easy to get there, hotel good for business, however since our plan was vacation location was not good for walking or dinning, there were just business centers around.

Positives: People were friendly and softly beds.

Negatives: Excessive charge for room service, for a salad of $14 we paid $28 because of tax + service charge.

Reviewer: Not provided on Sun 18 Jul 2010 rated 5 out of 10.

Definitely would not recommend or stay at again. Ive had better service at Best Western. Anticipate taking the stairs unless you don't mind waiting 10 minutes for the elevator.

Positives: Clean, nice space.

Negatives: Staff, elevators, pool area, restaurant, staff again was horrible.

Reviewer: Not provided on Sun 11 Jul 2010 rated 8 out of 10.

Overall the hotel was a very nice surprise. Their facilities were in great shape.

Positives: The rooms were very clean and facilities were great.

Negatives: I wished it included breakfast or that it was in a better location.

Reviewer: Not provided on Fri 09 Jul 2010 rated 10 out of 10.

We’re all about the practical! This hotel has a lot of great free amenities that other hotels either don’t have or charge for. So it’s nice to stay at a hotel that makes you feel like they value your patronage and doesn’t nickel & dime you for every little thing. Take their free shuttle to Torrey Pines State Beach - you won’t be disappointed! All around great service.

Positives: Terrific customer service, free cookies, apples, water bottles, parking, internet/printing & shuttle service.

Negatives: Small jacuzzi filled with little kids, small beds (double).

Reviewer: Not provided on Sat 03 Jul 2010 rated 7 out of 10.

Liked the hotel as long as I didn't look at the carpet. It was dirty in the halls and in the room. I cleaned up well both days we were there so that the maid could vacuum and was very disappointed the second day that it was not done. The bed was very comfortable. I got a great nights sleep. I also liked the Neutrogena toiletries. Very nice.

Positives: Nice pool area.

Negatives: Terrible upkeep of the carpet in room and in the hallway.

Reviewer: Not provided on Sat 29 May 2010 rated 9 out of 10.

Very nice. Better than I had expected. Will stay there again in the future. Thanks.

Positives: Accessible staff members.

Negatives: "Pocket door" for privacy in bathroom.(door slides in and out of wall.
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Reviewer: Not provided on Thu 20 May 2010 rated 9 out of 10.

Clean, comfortable and<BR/>great location. Comfortable beds, good amenities in bathroom, very friendly staff.

Positives: Great amenities and very comfortable beds.

Negatives: It was difficult to find the way out of the parking lot.

Reviewer: Not provided on Sun 04 Apr 2010 rated 10 out of 10.

This hotel was great. It was clean, the staff was friendly and it was a great location. We found the beds were uncomfortable. There was free Wi-Fi in the lobby, but you had to pay if you wanted to use it in your room. The work out room was nice, though the treadmills need to be serviced.

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Positives: Clean and

Negatives: Only free Wi-Fi in the lobby and we found the beds uncomfortable.

Reviewer: Not provided on Wed 24 Feb 2010 rated 10 out of 10.

Excellent accommodations. This hotel was perfect for the business traveler and had a gorgeous pool and outside patio area including fire pits. The staff was prepared and knowledgeable regarding surrounding eateries and attractions.

Positives: Welcomed me with cookies!

Negatives: No fridge or microwave in room.

Reviewer: Not provided on Mon 22 Feb 2010 rated 5 out of 10.

The hotel was as expected, but the heater was very intermittant and It was too late and I was too tired with a child sleeping to try and get maintenance to fix it or move to a different room.

Positives: Price and comfortable bed.

Negatives: Heating system was not working.

Reviewer: Not provided on Wed 10 Feb 2010 rated 10 out of 10.

Clean, attractive. Would definitely stay again.

Positives: Clean and attractive.

Negatives: No WIFI.

Reviewer: Not provided on Wed 20 Jan 2010 rated 9 out of 10.

Very friendly staff. Room clean. Nice size bathroom. Room had only 1 queen size bed for 2 people to share. Parking in front of lobby and side of building - no parking fee- very rare for this area.

Positives: Requested a pool view on 5th floor- accommodated.

Negatives: 1 bed in room - it was a queen size - husband &amp; I shared.

Reviewer: Not provided on Fri 25 Dec 2009 rated 10 out of 10.

This hotel was perfect for me as I finished my final revision of my book. It was cozy with all office amenities in my room. Happy Hour had great food at great prices. The bed was fresh and comfortable.

Positives: The desk staff and restaurant staff was wonderful.

Negatives: I had a big ugly stain on the rug in the middle of my room.

Reviewer: Not provided on Wed 23 Dec 2009 rated 3 out of 10.

It is not as good as expected plus the cold manager when I checked in. He only gave the smallest room they have. Too bad!

Positives: Location

Negatives: Room and service.

Reviewer: Not provided on Tue 08 Dec 2009 rated 4 out of 10.

Asked for upgrade to king bed at reception. Got nod indicating receptionist was checking. Was later handed key to room. Opened the door and found small room with essentially a full size bed, not even a full queen. Hotel was very noisy. Walls thin. Could easily hear conversations in neighboring rooms and in hallway. Internet access not free.

Positives: Chocolate chip cookie at reception.

Negatives: Bed was too small. Supposed to be queen. Seemed like full.

Reviewer: Not provided on Mon 26 Oct 2009 rated 8 out of 10.

Excellent value for the money.

Positives: Good freeway access, friendly staff, safe environment, clean upscale rooms.

Negatives: Carpets in room were a bit dirty.

Reviewer: Not provided on Thu 24 Sep 2009 rated 8 out of 10.

Very nice hotel, ideally located closed to major shopping centers. Rooms are very comfortable, parking is abundant.

Positives: Comfortable, clean rooms, ideally located, and good tasting cookies.

Negatives: Swimming pool water was a bit cold, breakfast was not included in the price.