Hilton Long Beach

Reviewer: Not provided on Sat 15 Oct 2011 rated 9 out of 10.

Average Hilton with close access to the Freeway. Parking is not convenient and a hassle having to validate ticket each time you pull one from kiosk even though you've already been charged at the front desk upon arrival.

Positives: Close to Freeway.

Negatives: Parking fees and having to get your ticket validated at the front desk each time you pulled a ticket.

Reviewer: Not provided on Mon 29 Aug 2011 rated 1 out of 10.

Sadly, this was probably my worst hotel experience to date. It was my first time staying at a Hilton and it was disappointing to say the least. It was dirty: I just simply couldn't believe it. The carpets looked like someone had thrown up all over it and then none cleaned it up so dirt was allowed to just be worked into it to become a very deep disgusting stain. It was like this everywhere from the lobby to the halls and into the room.

Positives: Nothing

Negatives: It was the dirtiest hotel I have been to and I have been to quite a few.

Reviewer: Not provided on Thu 25 Aug 2011 rated 10 out of 10.

A lovely hotel with a great room and bed.

Positives: Great location and wonderful bed.

Negatives: Location of elevators for parking garage.

Reviewer: Not provided on Mon 30 May 2011 rated 7 out of 10.

Great for business not for pleasure.

Positives: The rooms and the bed.

Negatives: Customer service.

Reviewer: Not provided on Sun 29 May 2011 rated 8 out of 10.

Ask for a phone book, none provided &amp; $7.00 Beers are not something<BR/>I laugh about.

Positives: Nice area.

Negatives: Had nothing

Reviewer: Not provided on Sun 22 May 2011 rated 10 out of 10.

This hotel was great, i would recommend it to any traveler.

Positives: Great location and

Negatives: Nothing.

Reviewer: Not provided on Mon 09 May 2011 rated 9 out of 10.

Great hotel for the price we were able to get on Priceline.

Positives: Rooms were clean, pool area was quiet and fun.

Negatives: A little far of a walk to downtown but not bad at all.

Reviewer: Not provided on Mon 25 Apr 2011 rated 9 out of 10.

The hotel was very nice. It was clean and the staff was very friendly.

Positives: The staff was very friendly.

Negatives: They did not have a coffee shop.

Reviewer: Not provided on Sun 17 Apr 2011 rated 3 out of 10.

Great location. Smelly room and uncomfortable bed. A/C was noisy.

Positives: Large spacious room.

Negatives: Room was smelly. Bed was uncomfortable.

Reviewer: Not provided on Thu 07 Apr 2011 rated 1 out of 10.

I would never intentionally book this hotel again. The GM did not return my phone call regarding the duplicate charge - he was too busy getting ready for the Grand Prix. I called the 800# and they forwarded my call to the hotel &amp; the GM still did not think he needed to speak to me.

Positives: Room was nice.

Negatives: The billed me again for my room - watch out.

Reviewer: Not provided on Sun 03 Apr 2011 rated 9 out of 10.

My stay at this Hilton was enjoyable. The room was clean. The beds and pillows were comfortable (I've stayed in places where they are not). The staff was very friendly and made me feel they wanted to make sure I had a pleasant stay.

Positives: The room was very comfortable. The staff was very friendly.

Negatives: The parking spaces were too small. It was not easy to park with an SUV.

Reviewer: Not provided on Wed 19 Jan 2011 rated 8 out of 10.

We stayed for 4 nights, and the bed was just like sleeping on a cloud. The staff was very attentive and went out of thier way to make our stay most comfortable. Due to the fact that this is a hotel with an upscale reputation, I was very disappointed to see how run down and old the hotel looked. The rooms need some love and attention. I say treat your hotel surroundings the way you treat your guests and you will be right on track. It was a good stay all in all.

Positives: The bed was comfortable and room service was great.

Negatives: For the Hilton is was old and rundown. Renovation should be top priority in this hotel.

Reviewer: Not provided on Tue 30 Nov 2010 rated 7 out of 10.

Overall a nice place, but little things could be improved to rank as quality hotel.

Positives: OK as far as appearance and for general conditions.

Negatives: Communication between front desk and housekeeping lacking or front desk dropped the ball.

Reviewer: Not provided on Fri 22 Oct 2010 rated 9 out of 10.

The hotel was lovely in every way. Parking is expensive.

Positives: The lobby/room was beautiful and comfortable.

Negatives: Not near walkable restaurants.

Reviewer: Not provided on Mon 27 Sep 2010 rated 7 out of 10.

Nice, even glitzy hotel. Rooms are very comfortable. They use lots of air fresheners to mask odors. When we walked into our first room, there was an obvious and thick cigarette odor in the supposed NS area of the hotel, but by the time we left our room to try a new room, the staff had sprayed the hotel hallway down with some thick air freshener. Friendly staff, but as with all glitzy hotels, everything costs: breakfast and parking.

Positives: Comfy pillows and bed.

Negatives: Smoke in NS hallways and rooms, paid parking.

Reviewer: Not provided on Tue 21 Sep 2010 rated 10 out of 10.

Very nice hotel. Having coffee or water or a beverage in the lobby area would have made it nicer. Also, having at least free Internet in the lobby would also be better just to check e-mail.

Positives: The mattress was awesome!

Negatives: Having to pay $15 to self park and $25 for Internet! Parking &amp; Internet should be included in the room fee.

Reviewer: Not provided on Mon 26 Jul 2010 rated 10 out of 10.

Hotel and room were very clean. Well suited for the one night we stayed there in preparation for the cruise we went on.

Positives: Very nice staff, helpful in all ways.

Negatives: Self parking, I went ahead and chose the valet.

Reviewer: Not provided on Tue 08 Jun 2010 rated 6 out of 10.

Will not go back to this hotel.

Positives: Nice location near the beach.

Negatives: Did not get maid service.

Reviewer: Not provided on Sun 30 May 2010 rated 9 out of 10.

For business travelers it's great because it has a nice bar and metropolitan feel. For the leisure traveler it's great because the location is close to the Queen Mary, Shoreline Drive and the Aquarium of the Pacific.

Positives: Convenient location and clean.

Negatives: Parking was a bit of a pain, limited spaces and expensive.

Reviewer: Not provided on Mon 24 May 2010 rated 9 out of 10.

Though I only spent one night at the hotel, I found the hotel enjoyable and would love to return and spend time vacationing.

Positives: Very clean, staff was excellent and

Negatives: The bed linens.

Reviewer: Not provided on Tue 18 May 2010 rated 6 out of 10.

Nice hotel except the parking.

Positives: Great staff.

Negatives: Too sterile.

Reviewer: Not provided on Wed 12 May 2010 rated 7 out of 10.

Great place to relax or for business or pleasure.

Positives: Friendly staff.

Negatives: No free continental breakfast.

Reviewer: Not provided on Mon 15 Feb 2010 rated 8 out of 10.

Clean, comfortable and friendly.

Positives: Bed.

Negatives: A

Reviewer: Not provided on Mon 28 Dec 2009 rated 8 out of 10.

Fabulous hotel, spacious common areas, very nice rooms, great gym. Only downside was $15 per night to park.

Positives: Spacious, clean, well decorated, nice gym.

Negatives: Parking $15 per night.

Reviewer: Not provided on Thu 24 Dec 2009 rated 10 out of 10.

Very comfortable and maintained well.

Positives: Bedding.

Negatives: Not as sound proof as some other places I've stayed.

Reviewer: Not provided on Sat 19 Dec 2009 rated 9 out of 10.

We stayed for three nights. The staff was friendly. The hotel was clean. It was the holiday season and I felt like the Hilton could have done it up a bit more. I was a little disappointed in the details. Loved the Valet staff!

Positives: Valet was very friendly and helpful.

Negatives: A small bottle of apple juice was priced outrageous in the little store.

Reviewer: Not provided on Thu 17 Dec 2009 rated 10 out of 10.

Overall this was a great experience.

Positives: It was next to the area I wanted to be.

Negatives: I had to pay for parking at the hotel.

Reviewer: Not provided on Thu 19 Nov 2009 rated 8 out of 10.

Very nice layout and beautiful lobby. Bar and restaurant looked nice, but I opted for dining in Downtown Long Beach. Room was very comfortable, a and obviously couldn't beat the price anywhere else. The ambiance was excellent, lots of people around.

Positives: Lots of space, comfortable room, great amenities like LCD TV.

Negatives: Room could have been cleaner large stain on carpet, but lack of amenities in bathroom.

Reviewer: Not provided on Wed 28 Oct 2009 rated 7 out of 10.

When I entered the lobby I was expecting a nice, upscale hotel. This expectation was not fulfilled as I exited the elevator onto the sixth floor. The hallways smelled like sewage seepage and my room smelled of cigarette smoke. The carpet was dirty. I had higher expectations of a Hilton hotel.

Positives: The bath products were good and there was a full sized hair dryer.

Negatives: It was a bit far from the Pike area, parking is expensive.

Reviewer: Not provided on Tue 27 Oct 2009 rated 8 out of 10.

Great hotel. They got me with the parking!

Positives: Location.

Negatives: 15.00 parking!

Reviewer: Not provided on Fri 23 Oct 2009 rated 9 out of 10.

My stay was very pleasant and I wanted to stay longer.

Positives: Access to convention center.

Negatives: Not easy to get to from freeway exit.