Doubletree Club ( Airport )

Reviewer: Not provided on Sun 02 May 2010 rated 7 out of 10.

I showed up with a lot of luggage. No one offered to help, there was no baggage cart, and internet that is supposedly free isn't.

Positives: It was quiet...

Negatives: Staff were almost useless.

Reviewer: Not provided on Sat 25 Apr 2009 rated 10 out of 10.

The staff here was incredibly friendly and helpful (from the check-in clerk to the security guards). Very conveniently located. Very nice room with comfortable bedding, great lighting, nice big windows and those cookies at check-in.

Positives: The staff was amazing! And the beds were amazingly comfy!

Negatives: Nothing to dislike.

Reviewer: Not provided on Mon 06 Apr 2009 rated 7 out of 10.

This was our first stay at a Doubletree hotel and we will likely return, if nothing else, for the warm cookies. The staff was very friendly and the easy to access Internet workstations with a printer made it quick and easy for us to access our updated travel plans.

Positives: We were introduced to the Doubletree chain and signature cookies for the first time.

Negatives: The bed/mattress was in poor shape, soft and worn out.

Reviewer: Not provided on Mon 30 Mar 2009 rated 8 out of 10.

Hotel overall was nice.

Positives: Staff.

Negatives: Maid service forgot twice to replenish soap/coffee even with tips.

Reviewer: Not provided on Tue 17 Feb 2009 rated 8 out of 10.

Overall good, but unless they add self-parking I will never recommend it to anyone. And the temp valet staff they hired in did not speak any english; and the manager of valet apparently didn't speak spanish, so that slowed things down further.

Positives: Location, overall cleanliness.

Negatives: No self-parking. Valet OVERWHELMED on Sat. a.m.. Had to get a last-minute ride to my meeting & was late (very big problem). Valet taking 30+ min.

Reviewer: Not provided on Wed 04 Feb 2009 rated 10 out of 10.

I really liked the staff and the free parking in this hotel. the staff did all they could to make us feel comfortable.

Positives: Doubletree hotels always a nice choice

Negatives: tucked away from the major hotels in the LAX area

Reviewer: Not provided on Wed 31 Dec 2008 rated 10 out of 10.

Clean rooms, convenient location, Very comfortable beds, and friendly accommodating staff.

Positives: Cookies.

Negatives: Nothing.

Reviewer: Not provided on Wed 24 Dec 2008 rated 7 out of 10.

The best part was the beds, but LAX is kind of out of the way from the rest of LA so the location isn't the most convenient. And the staff was kind of rude to us. The cookies were great.

Positives: The beds were amazing! The most comfortable I've ever slept in.

Negatives: The staff was not very helpful at all. On numerous occassions they gave me the run around or were rude.

Reviewer: Not provided on Fri 12 Dec 2008 rated 5 out of 10.

The hotel itself was nice, but, it is not LAX proper. All of my family was at the Embassy Suites for a wedding and I was miles away and getting around that area is difficult any time of day. I feel like I was misled. If the price had not been so admirable, I probably would have grieved the issue. I did not get to mingle with my family who I have not seen in years. It was so inconvenient.

Positives: Quiet.

Negatives: It said LAX but we were far far away from our family who were all on Century. Most did not have cars.

Reviewer: Not provided on Sat 29 Nov 2008 rated 6 out of 10.

All fine except for the internet service which is important to me. Service available but weak. airport shuttle service at night was not timely which left me tight for time at the airport.

Positives: Airport shuttle, good food, decent location.

Negatives: Internet service was very weak. could not run my important software.

Reviewer: Not provided on Thu 20 Nov 2008 rated 8 out of 10.

Nice hotel. Undergoing some renovation in the lobby, bar and restaurant areas. Good service provided by staff. Only negative is the transportation from the airport. When you call they tell you 15-20 minutes and I have waited nearly twice that both times I have stayed at this hotel.

Positives: Very friendly staff clean rooms.

Negatives: Transportation from airport is not timely.

Reviewer: Not provided on Thu 13 Nov 2008 rated 9 out of 10.

Bring extra money for parking

Positives: Appearance was nice.

Negatives: Charged for parking in hotel parking lot! Bad Idea. I didnt like being charged at a place I was staying at at all!

Reviewer: Not provided on Tue 21 Oct 2008 rated 7 out of 10.

A high quality hotel, but very isolated in a business park. Unless you have a car, it's not in a convenient location.

Positives: Clean, comfortable rooms and good food.

Negatives: This hotel is very isolated in a business park.

Reviewer: Not provided on Tue 30 Sep 2008 rated 10 out of 10.

This is definitely a business hotel. The locale, the lobby size and eating area are very small. But the hotel is very clean and the decor modern. The rooms are a nice size. My overall experience was very good and I would stay again and recommend this hotel.
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Positives: Room decor and cleanliness and free parking.

Negatives: Parking was limited.

Reviewer: Not provided on Mon 25 Aug 2008 rated 9 out of 10.

Great location to LAX. Very friendly, helpful staff. Plenty of towels. Quiet rooms that are clean and comfortable. Comfortable beds. Wow. This is a great hotel, I've stayed here three different times in the past two weeks. Each stay, the staff and premises maintained consistently great quality. The women at the front desk are real gems. I hope their bosses appreciate their hard work and cheerful spirits.

Positives: Consistent quality for the last three stays. Close to LAX.

Negatives: Can't think of anything.

Reviewer: Not provided on Thu 21 Aug 2008 rated 7 out of 10.

The Renaissance is close to the airport and is growing a bit old. The bar maid was able to make a great Martini on arrival. The room was clean and reasonably appointed.

Positives: Parking garage close by and free.

Negatives: High priced food of modest quality.

Reviewer: Not provided on Wed 16 Jul 2008 rated 8 out of 10.

Excellent hotel. Very clean room, quite area, good hotel restaurant and friendly staff. It is located near the airport but far from tourist spots and the Hollywood area.

Positives: Clean room, very helpful staff.

Negatives: The location. It is very far from major attractions and famous landmarks.

Reviewer: Not provided on Mon 07 Jul 2008 rated 9 out of 10.

Very convenient for overnight stay in Los Angeles. Shuttle was quick to arrive at the airport after notifying them of my arrival, staff was exceptionally friendly, food was a little pricey but very good, quiet and relaxing atmosphere, would definitely stay again for short overnight stay, far from any LA attractions.

Positives: Courteous staff, nice pool, great food though a little pricey.

Negatives: No restaurant around, so had to eat at hotel, food choices could have been better.