Madison Marriott West

Reviewer: Not provided on Sat 27 Aug 2011 rated 8 out of 10.

Large, urban hotel with many good amenities. Room in tip-top shape, nice TV, comfortable bed, and nice linens. Good temperature control. No hotel in my opinion can be considered business friendly or a good leisure value if there is a charge for a service that can be obtained for free in most fast-food restaurants.

Positives: Nice appearance, room in great shape, and no major problems.

Negatives: One elevator out of service (out of two), even with two, not really enough for the size hotel it is.

Reviewer: Not provided on Sat 27 Aug 2011 rated 10 out of 10.

We liked the hotel very much. It was nice, comfortable and the hotel staff was friendly. They were doing maintenance on one of the elevators, so it took a little longer to get to and from our room.

Positives: This hotel was comfortable and nice.

Negatives: This hotel was a little off the route we were travelling.

Reviewer: Not provided on Sun 21 Aug 2011 rated 6 out of 10.

I am a marketing person. I looked at the bar and restaurant. Not a person was there so we went off premises for cocktails. Found Starbucks for coffee.

Positives: I thought that for what we paid it was a great value.

Negatives: They did not do anything to make eating at the 3 restaurant inviting.

Reviewer: Not provided on Tue 16 Aug 2011 rated 10 out of 10.

Check in was pleasant, great parking, room was super clean and comfortable. The fitness center was well equipped and located perfectly along with the pool and hot tub. The Bar was nice, I did not eat there but the food looked good and the dining area was clean and set up nicely spread out nicely.

Positives: Loved the location and convenience of the fitness center.

Negatives: No exhaust fan in the bath room but it was not a big deal, i loved this hotel.

Reviewer: Not provided on Wed 10 Aug 2011 rated 5 out of 10.

Would have liked a continental breakfast.

Positives: Comfortable and convenient.

Negatives: Poor room service, restaurant food was bad. Expensive and not a good selection.

Reviewer: Not provided on Fri 22 Jul 2011 rated 10 out of 10.

When we got assigned the Marriot, we weren't sure what we would get, but upon enetering the lobby, it was beautiful and unique, a 10 story atrium to the skylit ceiling. All the rooms in the hotel lokked over the atrium, alomost like having your own balcony. The staff wasfriendly at check-in/check-out as well as in the halls.

Positives: The pool used a saline rather than chlorine system. Also, VERY clean!

Negatives: Not the closest to downtown, but on a convenient highway to get anywhere.

Reviewer: Not provided on Sun 10 Jul 2011 rated 7 out of 10.

Nice location, modern, but very expensive, nothing is included, everything extra costs. No free WiFi for Priceline customers.

Positives: Location and room size.

Negatives: Very expensive, everything extra costs, no free WiFi.

Reviewer: Not provided on Tue 07 Jun 2011 rated 10 out of 10.

The hotel was great, definitely met my expectations for star level.

Positives: Very clean and classy. Breakfast was great. Bathroom was nice. Bed very comfy.

Negatives: Lighting in the room was a little dim.

Reviewer: Not provided on Mon 04 Apr 2011 rated 2 out of 10.

The hotel was lovely. I would stay there again if they charge reasonable prices for alcoholic beverages and Internet. I would not mind paying a couple of dollars for Internet for my stay, but found $12.95, beyond my imagination. I actually signed on as just as I clicked found that we would be charged $12.95 for 24 hours. I was told this was a Marriott policy, guess we will be avoiding Marriotts in the future. I saw a large group come in, maybe 12 business people. I saw they all ordered one drink and left. Who wouldn't at $9 for a glass of insignificant wine. My husband was not happy with this highly rated hotel not even having high definition TV. This is no reflection on any of the staff could not have been better. A man behind the desk, who did not even check us in, rushed to get us a luggage rack. The bed was cushy, comfortable. However, I am giving the hotel a very low rating.

Positives: It was lovely, had lovely music playing in the common area. The staff was excellent, bent over backwards to be helpful.

Negatives: Drinks were way over priced. I do not expect to pay half a month's Internet fees in just one night in order to check my email.

Reviewer: Not provided on Tue 01 Mar 2011 rated 6 out of 10.

In all hotel was great accept for the service

Positives: Very clean and friendly hotel.

Negatives: Wasnt happy that all the tv channels did not work and my wakeup call was about 15min too early

Reviewer: Not provided on Mon 06 Dec 2010 rated 10 out of 10.

Very nice hotel for a reasonable Priceline price. Easy access for travel.

Positives: Free parking. Pool was very nice with nice hot tub. Easy to find.

Negatives: Can't think of anything.

Reviewer: Not provided on Tue 05 Oct 2010 rated 9 out of 10.

Staff was friendly. Overall an awesome stay.

Positives: Staff was friendly, nice restaurant in the middle of the place.

Negatives: Pool area could have been cleaner by the drains, fantastic other wise.

Reviewer: Not provided on Mon 26 Jul 2010 rated 7 out of 10.

We called early in the day of our arrival to get a room with a king-size bed. But she added that there shouldn't be a problem getting a king bed because they weren't full. However, upon arrival we were told that all the king bed rooms were now booked. There was only a 5 hour time difference from our call to our arrival. This was a Wednesday night. The parking lot was not anywhere near full. Given a choice, we would not stay at this hotel again because of this.

Positives: Free parking, nice amenities, & good ice machine.

Negatives: Nothing to say here.

Reviewer: Not provided on Tue 13 Jul 2010 rated 9 out of 10.

We enjoyed our stay. Despite being nearly at capacity, all the staff was pleasant and things ran smoothly. The one exception was the long lines at the elevators. For a 10 story hotel to have only two elevators seems to be too few.

Positives: The bed and bedding were comfortable and attractive.

Negatives: There are not enough elevators for all the floors when the hotel is full.

Reviewer: Not provided on Mon 07 Jun 2010 rated 8 out of 10.

While I was there a person checked in.

Positives: Desk staff was helpful. Hotel to airport bus.

Negatives: Charge for internet.

Reviewer: Not provided on Thu 22 Apr 2010 rated 9 out of 10.

Starting right from check-in staff was friendly, responsive, and efficient. Courtesy transportation was offered to my event, which I took in one direction even though it was walking distance (service ended earlier than conclusion of event, but no problem walking back). The room was typical business class, reasonably spacious with king bed and a non-separated living room area with sofa bed.

Positives: Location was convenient (walking distance) to my event.

Negatives: Open "atrium" design could be noisy, could hear in room

Reviewer: Not provided on Tue 06 Apr 2010 rated 9 out of 10.

Hotel is what you expect from Marriott. Service was very friendly at front desk.

Positives: Dependable quality.

Negatives: Noisy as heck.

Reviewer: Not provided on Sun 14 Mar 2010 rated 7 out of 10.

It is a lovely hotel, very nice staff, maids are more competent than the service staff. I am a patient person, but I waited too long for a table in restaurant. Hostess doesn't have priorities straight. A bad mold smell in lobby and restaurant. I left there very sick, as I have a severe allergy to mildews and molds. Made me very sad as this hotel was very nice otherwise.

Positives: Very comfortable. Room was very clean. Nice quiet environment.

Negatives: Waited too long for table in restaurant, slacking hostess. Bad mold oder in lobby restaurant area, left there feeling very ill.

Reviewer: Not provided on Mon 25 Jan 2010 rated 8 out of 10.

Would stay there again. Overall excellent.

Positives: Restaurant staff excellent!

Negatives: Pile of crumbs left in middle of hall for 2 days even after staff was notified.

Reviewer: Not provided on Sat 16 Jan 2010 rated 8 out of 10.

Great hotel on Madison's west side.

Positives: Clean, white linens, fluffy comforter.

Negatives: Very noisy, kids running about.

Reviewer: Not provided on Sun 10 Jan 2010 rated 9 out of 10.

The Marriott West had a very friendly and helpful hotel staff. They did allow me to check in a few hours early. The rooms were very spacious and bed was comfortable but would have liked to have had a fridge in the room.I would have no problem staying there again.

Positives: Very close to Greenway Station which has excellent shopping.

Negatives: Parking lot was icy, no fridge in room.

Reviewer: Not provided on Tue 05 Jan 2010 rated 9 out of 10.

Great hotel with nice remodel in the recent past. Enjoyed the pool, hot tub and it was in a great location for shopping and restaurants were very nearby.

Positives: Atmosphere & friendly staff.

Negatives: Bed pillows.

Reviewer: Not provided on Sun 27 Dec 2009 rated 10 out of 10.

Wonderful hotel for the price we paid. Would have been nice to have breakfast included.

Positives: Wonderful staff. We received coupons for the area mall and good recommendations on where to eat.

Negatives: Hot tub was super hot.

Reviewer: Not provided on Wed 23 Dec 2009 rated 9 out of 10.

Hotel was nice and efficient.

Positives: Location and accommodations.

Negatives: Hi rise not keen about those.

Reviewer: Not provided on Sun 13 Dec 2009 rated 10 out of 10.

Everything about this hotel was fantastic. The front desk staff was helpful and the lobby was beautiful. The only critique I have of this hotel, that is nearly universal among top hotels, is an extra cost for internet usage.

Positives: Luxurious, beautiful lobby.

Negatives: Internet was additional cost. $10/day.

Reviewer: Not provided on Wed 09 Dec 2009 rated 8 out of 10.

The hotel is very attractive and close to several quality restaurants.

Positives: Clean, upscale, nice workout room.

Negatives: This is my 4th stay at this hotel, only 2 elevators and twice, one was out of service.

Reviewer: Not provided on Fri 27 Nov 2009 rated 8 out of 10.

Very nice hotel. Clean, attractive, nice beds<BR/>and was<BR/>very comfortable.

Positives: Location, cleanliness, shampoo and conditioner.

Negatives: The fact that the internet was not free in the room.

Reviewer: Not provided on Wed 14 Oct 2009 rated 10 out of 10.

Excellent, secure, economical place to stay to a woman traveling alone. I have recommended it to my co-workers looking for inexpensive weekend getaways.

Positives: Convenient to dining &amp; shopping, staff well informed &amp; helpful regarding directions.

Negatives: A little dusty in the TV cabinet, some of the towels 2nd day were raggedy.