Holiday Inn Madison at The American Center

Reviewer: Not provided on Tue 20 Sep 2011 rated 10 out of 10.

Everything was very clean, and it had very modern decor. The service was great, and the staff seemed like they were really trying to make your stay as comfortable as possible. The furniture and beds seemed of good quality, and even the portable cribs were actual wheeled cribs with a quilt instead of pack and plays. The shampoo and lotion were even from bath and body works, which was a nice touch.

Positives: High quality amenities, service, and decor and quality accommodations.

Negatives: The pool could have been a little bigger.

Reviewer: Not provided on Tue 01 Feb 2011 rated 9 out of 10.

Very nice hotel. The rooms and public areas are clean and comfortable. Good breakfast - take the buffet for best deal.

Positives: Clean rooms and friendly staff.

Negatives: No tubs in king bed rooms - no 2 bed rooms with a sofa.

Reviewer: Not provided on Mon 15 Nov 2010 rated 10 out of 10.

This has become our new family stop on our way to visit family in Kentucky. It's not half-way but saves four hours off of our commute. We have even discussed using your hotel as a mini-vacation spot for us. Couldn't have been more pleased with our stay and will recommend it to all our friends/family.

Positives: Wonderful price, clean, comfortable, updated, friendly welcoming staff!

Negatives: The exit to you is a little confusing, but since this was my husband's third time there we mastered it!

Reviewer: Not provided on Thu 04 Nov 2010 rated 10 out of 10.

Great place.

Positives: Staff shuttled us because of failure to get a cab.

Negatives: Thin walls. Could hear every footstep and water pipe.

Reviewer: Not provided on Wed 15 Jul 2009 rated 7 out of 10.

Other than the terrible smelling room (filled with smoke) the hotel was nice. We also had a person on our floor that went room to room trying to use his key to get into the rooms. We called the front desk - they said that they would look into it but unsure if they did!

Positives: Swimming pool/fitness room.

Negatives: The room was a smoking room and we asked for non smoking.

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

Previously we would stay at the Crowne Plaza in Madison. My initial thoughts were that this could be a disaster, but after arriving and seeing how clean and finished this place was, my view was quickly turned. What I enjoyed the most was the shower, most hotels will put a shower in a tub, Holiday Inn actually got rid of the tub and there is only a stall shower--lots of room too! Everything electronic in the room was LG, flat screen was nice and a lot of HD channels. Friendly hotel staff, bed was comfortable, so all in all restful night.

Positives: New build, clean, up scaled amenities, good nights stay.

Negatives: Nothing comes to mind.

Reviewer: Not provided on Wed 13 Aug 2008 rated 10 out of 10.

I have never stayed in a nicer Holiday Inn. Everything was new and clean. It was the most comfortable mattress I have ever slept on and the huge HD flat screen was a nice touch. The staff was friendly and helpful and the food was good.

Positives: Clean, new, great amenities.

Negatives: Location in relation to downtown.

Reviewer: Not provided on Tue 05 Aug 2008 rated 8 out of 10.

Clean, quiet, comfortable.

Positives: Food was good, room was quiet.

Negatives: Of 2 keys, one did not work, not a big deal.

Reviewer: Not provided on Sun 03 Aug 2008 rated 10 out of 10.

I found the visit pleasant from the start due to friendly staff. I'm sure I presented at registration appearing v. disheveled because my van lost it's air conditioning in Michigan. We traveled many hours without air. I was traveling alone with 3 children 11 years old and less.

Positives: Newer facility-great location for my visit.

Negatives: Mosquitoes on outdoor patio was horrible, consider spray.

Reviewer: Not provided on Fri 01 Aug 2008 rated 10 out of 10.

This hotel is great! It is in the perfect location for business travelers! The staff was excellent and even let us check in early! There were definitely no complaints!

Positives: Great rooms! Great service! Good location for business travelers!

Negatives: For me, the location. I was at the alliant energy center not the American center!

Reviewer: Not provided on Wed 16 Jul 2008 rated 7 out of 10.

Overall nice hotel. Very comfortable rooms and nicely equipped. Disappointed with the size of the pool and the fact that the Jacuzzi was not working. For the price I was also disappointed that a continental breakfast was not offered.

Positives: Location and cleanliness.

Negatives: Jacuzzi did not work properly and had difficulty with room keys working from time to time.

Reviewer: Not provided on Tue 15 Jul 2008 rated 10 out of 10.

I would stay again. Beautiful new hotel. Can be difficult to find off the interstate but well worth the effort.

Positives: New Modern hotel. Very clean and comfortable.

Negatives: Location was not very convenient off the interstate. Took some good directions to find.

Reviewer: Not provided on Wed 09 Jul 2008 rated 10 out of 10.

We had an excellent stay. We dined in the restaurant, swam in the pool, and enjoyed sleeping in a beautiful room.

Positives: Beautiful facility and rooms, helpful staff.

Negatives: The hallway smelled of fish on our floor when we checked in.

Reviewer: Not provided on Mon 07 Jul 2008 rated 10 out of 10.

The hotel was great! It was quiet enough for my family to enjoy time inside our room. Everything was at a convenient access. I would not change anything about this hotel expect for adding a refrigerator in the room.

Positives: Low noise level outside of the room.

Negatives: No refrigerator in room.

Reviewer: Not provided on Sun 01 Jun 2008 rated 8 out of 10.

The parking lot was under construction and it appeared that the hotel was fairly new. Most difficult part was locating it off of the highway. Nice service, clean and good food.

Positives: Full service bar.

Negatives: No sign hard to find.