Embassy Suites

Reviewer: Not provided on Wed 28 Oct 2009 rated 9 out of 10.

Excellent overall, very helpful in all aspects.

Positives: Very helpful in re-accommodating me to another room.

Negatives: Asked for a non smoking room and got one that was for smokers.

Reviewer: Not provided on Sat 08 Aug 2009 rated 9 out of 10.

Overall we enjoyed our stay and we are recommending to friends and family.

Positives: The bed was very comfortable and staff was very friendly.

Negatives: No towels on monday evening.

Reviewer: Not provided on Mon 15 Jun 2009 rated 9 out of 10.

The hotel was clean and the service was great. I loved the breakfast!

Positives: The free deluxe breakfast.

Negatives: The pool.

Reviewer: Not provided on Thu 28 Aug 2008 rated 10 out of 10.

I took my husband and 2 kids - we loved it there! Everything was great! We will stay there again and again. Worth every penny! Wonderful and awesome!

Positives: Made-to-order breakfast, indoor pool, cleanliness, roomy, fridge, microwave - awesome!

Negatives: Small trash cans with no liners and had trouble adjusting air - it was freezing!

Reviewer: Not provided on Wed 20 Aug 2008 rated 9 out of 10.

Our overall stay was excellent. The only problem was parking in the area. Not enough parking spaces and there is not enough parking for handicaps as well. The business center only had 1 computer with a 15 minutes time limit. Kids were in there playing games and switching back and forth when their minutes were up. Whereas I needed to use it for yellow pages and map quest to get to eating and activity destinations.

Positives: I pretty much liked the atmosphere/staff/food.

Negatives: The parking was terrible as we had to park in street away from hotel. Need more parking spaces.

Reviewer: Not provided on Wed 09 Jul 2008 rated 1 out of 10.

When returned from long day, rooms were not cleaned, manager promised to investigate why not, never heard back. I did get sorry at least. The option of made to order breakfast, it's not an option when you have to wait for 30 mins or so. I had to go personally to get clean towels, since the hotel manager could not leave front desk at night due high complaints from customer and not enough staff was available.

Positives: The breakfast option.

Negatives: Poor manager response when rooms were not cleaned.

Reviewer: Not provided on Wed 09 Jul 2008 rated 1 out of 10.

Will never stay there again, bad experience for luxury hotel.

Positives: Very simple nothing.

Negatives: The room, elevators, breakfast area.

Reviewer: Not provided on Fri 30 May 2008 rated 8 out of 10.

We totally enjoyed our stay at this hotel. Room was comfortable and clean. No noise and staff was helpful and friendly.

Positives: The free breakfast buffet the evening reception.

Negatives: They should also have an outdoor pool.

Reviewer: Not provided on Sun 11 May 2008 rated 9 out of 10.

Nice hotel with polite friendly staffing. The evening manager's social and the morning hot breakfast added to the conveniences. Front desk personnel were expedient, polite, and friendly for all of my visits.

Positives: Serene setting in interior courtyard, inside pool/spa.

Negatives: Had troubles with the door keys. Staff always corrected quickly and politely.

Reviewer: Not provided on Wed 23 Apr 2008 rated 8 out of 10.

The free breakfast was cooked to order. If you bring your video game system for the kids or yourself you have to bring your own adapter for the TV as they did not have the proper hook ups, old TV's and get the hotel maintenance unhook the cable for you. The room was big and very quiet, with a comfortable bed.

Positives: Great free breakfast/ room service was fast and excellent.

Negatives: The TV's need to modernized to allow video game hookups.

Reviewer: Not provided on Thu 21 Feb 2008 rated 3 out of 10.

Older property, good location. Kids constantly playing on the elevators. Bad breakfast. The hotel was not very clean. The beds are hard and uncomfortable and yet we were charged for a three star hotel.

Positives: I liked the location.

Negatives: The worst breakfast I have ever had at an Embassy Suites.

Reviewer: Not provided on Mon 08 Oct 2007 rated 10 out of 10.

Love it - 2nd time there in a month due to my son's ear surgery. Clean, beautiful, nice staff, wonderful food, great room layout, kids loved the snacks, room service and arcade downstairs. Good location and very safe. Actually had sweet memories created with my family there.

Positives: Great "bonus features" (free snacks/drinks, excellent breakfast).

Negatives: Phone in bedroom didn't work.

Reviewer: Not provided on Mon 13 Aug 2007 rated 2 out of 10.

When we arrived, the window to the room was open. Everything in the room was moist from the humidity outside. Breakfast was sub-par for an embassy suite. The next day when we entered our room after housekeeping had straightened it, we noticed an unbearable odor that smelled like rubber cement. We cancelled the final 2 nights of our 3-night stay, and took our chances with availability somewhere else.

Positives: Very friendly front desk staff. Helpful.

Negatives: Cleanliness of the hotel overall was way under expectations.

Reviewer: Not provided on Sun 08 Jul 2007 rated 10 out of 10.

The hotel is a great value, with spacious rooms and a nice Manager's reception in the evening. The staff was very courteous, and I did not encounter any problems during my staff. My only concern, I did not bring my laptop, so I went to the business center to check my e-mail. The room was very small, and it only had two computers. The computers were usually occupied with children playing computer games, watching music videos, or viewing their my space accounts.

Positives: I felt the staff was very professional, the room was clean and spacious, and the evening buffet was surprisingly good.

Negatives: The business center only had two computers and usually children were playing computer games, thereby making me wait for a computer.

Reviewer: Not provided on Wed 04 Jul 2007 rated 10 out of 10.

My stay at the embassy suites was awesome. The inside of the hotel was beautiful; the complimentary breakfast was delicious and the free happy hour from 5:30 pm till 7:30 pm was a great start for my evening. I would totally recommend anyone to stay at the Embassy Suites Hotel. Anything else would be uncivilized.

Positives: Average looking on the outside but breath taking inside.

Negatives: No bad comments from this guy.

Reviewer: Not provided on Fri 29 Jun 2007 rated 10 out of 10.

We will never stay anywhere but an Embassy Suites from now on. The cook-to-order breakfast was wonderful! The liveliness of the lobby/main area was like a jungle with all of the trees, plants, huge fountain. Beautiful! My family loved it.

Positives: Atrium-like, fountain, like walking into a jungle. My family loved it.

Negatives: Count tell the hotel was older, but it had a lot or renovations.

Reviewer: Not provided on Mon 19 Mar 2007 rated 8 out of 10.

The cook to order breakfast was good with a large selection of items. However, the tables weren't bussed in a timely manner so it was hard to find seating. I stayed at this hotel specifically for the indoor pool and was hugely disappointed in it. It has way too much chlorine in it. The shallow end is way too small and not shallow enough for children - I believe that most of the shallow end was 4' 6'' and the deep end was 8'.

Positives: Room was large and beds were comfy. Room service meal was great, buffet not so great.

Negatives: The swimming pool.

Reviewer: Not provided on Thu 01 Mar 2007 rated 8 out of 10.

Due to freeway construction it is very difficult to get to and from this hotel. I would imagine this to be the case through 2007. Otherwise an excellent hotel.

Positives: Suite concept.

Negatives: Difficult to get to.

Reviewer: Not provided on Wed 20 Dec 2006 rated 10 out of 10.

Good location, friendly staff, clean rooms, nice atrium and great breakfast.

Positives: Beautiful atrium, excellent breakfast, clean rooms, friendly staff.

Negatives: Bus full of kids making noise a 1:00am, called front desk and it got quiet in about 15 minutes.