Super 8

Reviewer: Not provided on Mon 11 Jul 2011 rated 2 out of 10.

This was the most disappointing stay. The facility wasn't clean and the AC took a long time to cool the room because it hadn't been turned on. Outdated, dirty decor. As stated above the toilet seat didn't fit the toilet and protruded 2 inches beyond the toilet bowl. I would not recommend staying there. The staff was friendly and the courtesy van was on time for the early departure.

Positives: It was close to the airport.

Negatives: It was not clean, spots on furniture and toilet seat stuck out 2inches beyond toilet bowl.

Reviewer: Not provided on Tue 20 Jul 2010 rated 1 out of 10.

My husband and I are disabled. We got into DFW late in the evening and were supposed to have a free ride to the hotel. We called and he told us where to meet the driver, which was pretty far from where we were. I am in a wheelchair. The driver was not there. So we called again. He said to wait 5 to 10 minutes. We waited over an hour. We called again. He said a few more minutes. Finally, after we waited almost 2 hours, we made our way to the rental cars, rented a car and drove home. We had already paid for our room. We both became overheated. My husband has a heart condition and I have had a kidney transplant. We are both diabetic. It was 95 degrees and very humid.

Positives: Nothing.

Negatives: They left us stranded for almost 2 hours at the airport.

Reviewer: Not provided on Wed 17 Feb 2010 rated 1 out of 10.

My wife and I travel quite a bit in that we attend several music festivals and events through out the year. This had to be our worst stay ever at a hotel. When we arrived we found the door to our room would only close if we lifted and slammed the door. We told the front desk and they refused to do anything about the door. There was a smoke smell in the hallway. The room next to us played there TV extremely loud and the front desk did nothing about it. We were wakened by the loud TV next door at 2:30 AM. No one could be found at the desk. We finally got some one on the phone who sounded like I just woke him up. He said he would call the room next door. After a couple of hours and not getting any sleep we packed up and loaded our car for a long trip. I stopped at the front desk and yelled until a clerk came. I woke him up. He was asleep on the job. He lied to us that he was not sleeping etc. Very rude and did not care. I will not ever recommend this place to anybody.

Positives: Nothing.

Negatives: They do not take care of customers. Staff was rude.

Reviewer: Not provided on Fri 28 Aug 2009 rated 6 out of 10.

The staff were friendly. The coffee at their breakfast was terrible. At 10:30 P.M. I could here the person in the room above us walking and making all kinds of noises.I was awakened at 4:00 A.M. by this person ustairs getting around (I assume) to leave for an early flight. At about 8:00 A.M. I was awakened again by the maid in the upstairs room. Definiteley a problem there!

Positives: left car while on a trip, free shuttle to airport,

Negatives: heard walking etc. in room above terrible coffee

Reviewer: Not provided on Wed 04 Feb 2009 rated 9 out of 10.

The room was large and met our expectations. We were given a small gift bag upon checking in, which was a nice touch. We will definitely stay at this hotel again.

Positives: Had a mini-fridge, large room, quiet.

Negatives: They got my res. wrong at first but fixed it. Communication difficulties as the staff did not speak English very well.

Reviewer: Not provided on Tue 03 Feb 2009 rated 6 out of 10.

Adequate ; courteous management; good complementary breakfast.

Positives: Friendly, helpdul desk receptionist; adequate facilities.

Negatives: Floor carpet in room stained.

Reviewer: Not provided on Tue 30 Dec 2008 rated 1 out of 10.

I had bed bugs in the bed. I changed sheets and made bed with clean sheets.

Positives: Location.

Negatives: Bed bugs, and unchanged sheets from previous people.

Reviewer: Not provided on Sat 18 Oct 2008 rated 10 out of 10.

We arrived later in the evening and the desk clerk was there still, to my surprise. That immediately set a welcoming tone. He answered all my logistical questions, (we were there for a quick stop between long flights) in an informative and friendly manner. I found the hotel to be very clean, safe, friendly, and efficient. I was pleasantly surprised that it exceeded my expectations.

Positives: Easy to and from airport, clean and friendly.

Negatives: I liked everything. It was better than expected!

Reviewer: Not provided on Mon 06 Oct 2008 rated 6 out of 10.

It's ok for the price. Language barrier with innkeepers.

Positives: They had late night food delivery menus.

Negatives: Pick up from the airport was screwed up, waited for 1 hour.

Reviewer: Not provided on Fri 05 Sep 2008 rated 4 out of 10.

The property is very reasonably priced but there is a reason for that. Whilst the rooms are a little older, they are clean and equipped with enough amenities to suit most needs. No frills keeps the cost down. Without a car, the location is difficult for sightseeing and the fact that staff have no knowledge and/or are unwilling to answer questions about local area makes it difficult for overseas guests.

Positives: Courtesy transfer to airport.

Negatives: Staff knew nothing about local area. Recommended delivery service never delivered my meal.

Reviewer: Not provided on Sun 27 Jul 2008 rated 7 out of 10.

The back exit door could not be opened from the inside and the smoke alarm had been disconnected, this is not good even though the facility is non-smoking. The back door was the biggest concern as it left the main entrance as the only way out in case of an emergency. We were located in the middle of the second floor; safety is and should always be important.

Positives: Friendly staff.

Negatives: Smoke alarm in room was disconnected.

Reviewer: Not provided on Tue 22 Jul 2008 rated 6 out of 10.

The hotel was convenient, but was dinghy and the bed was hard. I would probably look for another hotel in the same area that was newer or had been recently updated.

Positives: Shuttle service. Bathroom was clean and reasonably well appointed.

Negatives: Needed updating. The carpet was stained. The bed was hard.

Reviewer: Not provided on Thu 17 Jul 2008 rated 8 out of 10.

Nice, clean, accommodating for our needs. Good location, close to airport with access transportation.

Positives: Allowing us to park our car while gone on vacation - ride to airport.

Negatives: Cost for parking car, but it was reasonable.

Reviewer: Not provided on Sat 12 Jul 2008 rated 7 out of 10.

Hotel was fairly nice, continental breakfast, our room was upgraded with a Jacuzzi, of course we would have had to pay to use it, but what was disappointing was the fact that there were four of us, 2 adults and 2 small children and a king size bed, we requested a roll away as we were walking up to our room and were told we couldn't get one because we already had a king bed, however our room had plenty of space for a roll away, we were not happy, and one of us actually slept on the floor.

Positives: Comfortable and clean.

Negatives: Desk clerks too busy to send up a roll away at our request.

Reviewer: Not provided on Fri 11 Jul 2008 rated 7 out of 10.

A quiet, clean hotel with good beds, new inside and out. Nice that they give you a gift bag.

Positives: Excellently close to airport without being noisy.

Negatives: Van service to pick us up at airport was unreliable.

Reviewer: Not provided on Tue 08 Jul 2008 rated 3 out of 10.

I will never stay there again. Hard beds, hot rooms.

Positives: The price.

Negatives: The room was hot. The shower water was hot or cold. No in between.

Reviewer: Not provided on Sat 31 May 2008 rated 7 out of 10.

Outdated decor, bathrooms have a lot of water damage. Staff needs training on customer service. Affordable and close to the airport was the only benefit.

Positives: Close to the DFW airport.

Negatives: Staff lack quality customer service.

Reviewer: Not provided on Thu 08 May 2008 rated 7 out of 10.

I checked in at 9:30 and checked out at 4:00 so I wasn't there that long. I broke my foot 2 weeks ago and they had no problem giving me a first floor room. (Stairs + Crutches = Impending Doom). It ended up having a whirlpool which was fantastic for my sore muscles. The room was overall, pretty clean though the mirror was broken and there was a drawer missing out of the "dresser". The TV also made an annoying buzzing sound but I got used to it after awhile. Room came with a king sized bed, so overall, for the price, it wasn't horrible.

Positives: Friendly staff, airport shuttle, great location.

Negatives: The room was missing a drawer, and had a broken mirror, white pages telephone book but no yellow pages.

Reviewer: Not provided on Sun 04 May 2008 rated 2 out of 10.

I would not recommend this hotel. The outside appearance was nice, but the inside room carpet was dirty, mold on the walls in the bathroom and you could feel springs coming through the mattress.

Positives: Good location for my needs.

Negatives: Not clean enough, beds were not comfortable.

Reviewer: Not provided on Sun 27 Apr 2008 rated 9 out of 10.

What I would consider a deluxe version of a super 8; the front desk person was very attentive and helpful after a rough night of airplane travel; the room was large and well supplied; we did not expect a gift bag with snacks and water but it a great surprise; the continental breakfast also far exceeded our expectations, I would consider it a full breakfast!

Positives: Ron, the desk manager was extremely helpful and friendly.

Negatives: Nothing.