La Quinta Inn

Reviewer: Not provided on Tue 13 Sep 2011 rated 1 out of 10.

The room was extremely small and in the basement - The hotel was clean etc - but the accommodations were not satisfactory.

Positives: The staff was very efficient.

Negatives: The room was very small and in the basement!

Reviewer: Not provided on Sat 19 Mar 2011 rated 1 out of 10.

Hotel is very dated, and not what I've come to expect from La Quinta. Some tv channels had no audio, staff seemed disinterested. Staff used the one Internet PC when guests were waiting. Breakfast was included, but terrible. Location not close to anything except factory stores.

Positives: Nothing.

Negatives: It was old, showing it's age, TV channels had some with no audio.

Reviewer: Not provided on Fri 28 Jan 2011 rated 10 out of 10.

The most important aspect, for me, is that the motel was immaculate! But the bonuses were the pool and jacuzzi, laundry facilities, breakfast bar with hot waffles, free computer use in the lobby, and complimentary chocolate cookies in the evenings!!

Positives: The motel was spotless, and the decor and facilities were above my expectations.

Negatives: The wireless connection was terrible!

Reviewer: Not provided on Thu 18 Feb 2010 rated 6 out of 10.

Hotel was fine, but didn't have queen beds. Had trouble with key cards and TV remote. Desk clerk confused, but got new batteries for remote and tried reprogramming the key cards.

Positives: Young man at the desk was helpful.

Negatives: Reserved a room with 2 queen beds, but hotel had double not queen.

Reviewer: Not provided on Tue 25 Aug 2009 rated 3 out of 10.

First of all, the housekeeping staff rates a 10+ excellent, friendly and an absolute joy. Have stayed here many times and until recent trip, enjoyed every visit. This time was a complete nightmare. Management dropped the ball on reservations and because I was handicapped and required a main floor room, management felt justified to disregard reservation and place me where they wanted just to keep me on main floor. The only apology or response I received to problems were after I tried to contact La Quinta Corporate. My concerns were then finally addressed by the Bend manager (who informed me La Quinta Corp. policy does not let customers talk with anyone but the site manager) While the site manager did apologize later, there was a significant failure to ever check with us during our 6 day stay or to even come out to the desk during check out despite being aware of the problem. During the follow up phone call, it became obvious why there was such a problem with this visit. Hopefully management will change their current direction of customer service here after this.

Positives: Wonderful housekeeping staff.

Negatives: Current management style/attitude. Blames junior staff for errors, takes no initiative nor displays professionalism.

Reviewer: Not provided on Tue 16 Dec 2008 rated 8 out of 10.

The hotel is clean and the staff is friendly. We liked the variety of breakfast items available, which was better than at most hotels we've used. We would definitely use this hotel again.

Positives: It was very clean.

Negatives: Nothing.

Reviewer: Not provided on Thu 14 Aug 2008 rated 10 out of 10.

Great hotel for traveling with family. Extremely friendly and helpful staff. Fresh cookies, water, and coffee in lobby. Clean room. Fabulous overall!

Positives: Breakfast, friendly staff, pool, cookies, coffee.

Negatives: No elevator.

Reviewer: Not provided on Mon 04 Aug 2008 rated 10 out of 10.

Overall, great customer service. Rooms were very clean, nice. Pool area was a nice break for travel -weary kids. They even had a little fenced - in grassy area where dogs/kids could play. Breakfast was great - Belgian waffles, clean breakfast room.

Positives: Great indoor pool, fabulous breakfast.

Negatives: A bit on the outskirts of town. Would have been nice to be more centrally located.

Reviewer: Not provided on Thu 10 Jul 2008 rated 7 out of 10.

Clean, convenient, good price, friendly staff, good complimentary breakfast, pool and spa was open for 24 hours.

Positives: Hot tub & pool was open for 24 hrs. Good waffles for breakfast.

Negatives: Thumping noises from room above.

Reviewer: Not provided on Thu 03 Jan 2008 rated 9 out of 10.

We enjoyed our stay, it was quiet and when we asked for less cushy pillows they delivered them to our room.

Positives: Met our expectations, close to our daughter to visit.

Negatives: Distinct smell of cigarette smoke in hallway and our bathroom smelled like urine.

Reviewer: Not provided on Sat 22 Dec 2007 rated 10 out of 10.

This La Quinta was a relatively new moderate precede hotel. Everything was new and fresh. The staff was quite friendly and check in and out was not a problem. They placed in a room right next to vending machines and the ice machine and I was worried about the noise. However, once in the room there was no noise coming in through the walls or door. I think the textured walls detract from the appearance of the room. Overall though this was a clean facility and I would happily stay here again.

Positives: Staff was very pleasant and efficient. No problems at all with the stay.

Negatives: None to report.

Reviewer: Not provided on Wed 14 Nov 2007 rated 6 out of 10.

It is a nice hotel with a nice staff. I will probably stay there again.

Positives: I liked the use of the swimming pool and the cookies and milk at night.

Negatives: I did not like that when we registered we were promised a room with 2 queens and ended up with one king and would have been charge $45 extra to upgrade.

Reviewer: Not provided on Thu 27 Sep 2007 rated 5 out of 10.

Hotel staff was overworked but still very nice.

Positives: 24 hour pool and hot tub/ breakfast were nice.

Negatives: No elevator and no micro/no fridge.

Reviewer: Not provided on Thu 10 Aug 2006 rated 9 out of 10.

Excellent spacious rooms, well trained staff, cookies at 7:00 p.m. Everything was good.

Positives: Clean spacious rooms, well run 24 hour pool, and well trained staff.

Negatives: It was good.

Reviewer: Not provided on Sat 10 Jun 2006 rated 4 out of 10.

This hotel is located on the south end of Bend, Oregon and affords easy access to the city. It is a clean, quiet location with a few amenities including free wireless Internet access, and a pool. This hotel is not particularly friendly to the handicapped as it has no elevator, requiring a person to carry their baggage up or down a flight of stairs.

Positives: Clean, Quiet, Good breakfast bar.

Negatives: No elevator, somewhat outdated.

Reviewer: Not provided on Wed 10 May 2006 rated 10 out of 10.

We were greeted by friendly staff, a clean, nicely stocked room, convenient location, wonderful amenities--24 hr pool, exercise accommodations. The continental breakfast was very good. We thoroughly enjoyed our stay at the La Quinta

Positives: Wonderful Continental Breakfast.

Negatives: .

Reviewer: Not provided on Sat 01 Apr 2006 rated 8 out of 10.

Pleasant, but room assigned was cramped for two adults and one dog, hotel is pet friendly, which is good, no microwave in cramped room, rooms with two queen beds do have more space and microwave, etc. Pool and hot tub are very nice, although hot tub has way too much chlorine added. Great waffle breakfast!

Positives: Great breakfast.

Negatives: Overly chlorinated hot tub.

Reviewer: Not provided on Tue 27 Dec 2005 rated 10 out of 10.

Clean rooms at the south end of Bend. Don't be in a rush to get into your room, the electronic room keys are pretty finicky. The desk clerk confirmed this was the usual case.

Positives: Clean rooms.

Negatives: Electronic keys did not work well.

Reviewer: Not provided on Sun 04 Dec 2005 rated 6 out of 10.

This hotel has a great, central location. The pool is very nice and open 24 hours. The staff is incredibly friendly, professional and helpful with requests. The hotel was either new construction or newly remodeled and the rooms were quite nice. The only thing that detracted from my enjoyment was the paper thin walls that carried even soft conversation and foot step noises from the adjacent guest's room. That aside, this hotel is an excellent value with free breakfast, internet access & parking.

Positives: The staff is 1st rate and very professional & helpful.

Negatives: The walls were so paper thin I could hear quiet conversations and even footsteps of the adjacent guests.

Reviewer: Not provided on Mon 14 Nov 2005 rated 4 out of 10.

It was all right. Older facility that shows its age. The actual location within Bend is not desirable.

Positives: Location to bend.

Negatives: Older and dark colors.

Reviewer: Not provided on Fri 01 Jul 2005 rated 6 out of 10.

This hotel is located at the south end of Bend. Easy to get on and off the new parkway. Hotel staff was a bit too casual but friendly. Breakfast room was poorly attended. The tables were not frequently cleaned and several items ran out before being restocked.

Positives: Convenient location, breakfast on site, quiet.

Negatives: cleanliness could have been improved.

Reviewer: Not provided on Tue 28 Jun 2005 rated 10 out of 10.

pleasant experience.

Positives: great breakfast!

Negatives: I was not able to get a room during the week of the fourth.

Reviewer: Not provided on Tue 10 May 2005 rated 6 out of 10.

Overall the hotel was nice, however the room I had was on the first floor which was daylight basement level and overlooked undesirable housing. I felt a little unsafe because my window was ground level and didn't have security bars etc. I was also right across from hotel laundry room and ice machines. Very noisy in the morning when maids were going back and forth.

Positives: Close to grocery stores, outlet mall & restaurants

Negatives: undesirable housing behind hotel