Doubletree Hotel

Reviewer: Not provided on Thu 21 Apr 2011 rated 8 out of 10.

Clean, and nice size room.

Positives: Friendly staff.

Negatives: Loud couple in the room next to us. Fighting at 3:30 am loud enough to hear through the walls.

Reviewer: Not provided on Sun 06 Mar 2011 rated 9 out of 10.

I enjoyed the experience. The cookies are AWESOME.

Positives: The staff was great and the hotel was beautiful. An overall good experience.

Negatives: The room was smaller that expected, there was peeling paint in the bathroom and why was the toilet in the middle of the bathroom floor.

Reviewer: Not provided on Thu 03 Mar 2011 rated 10 out of 10.

This is a very comfortable hotel, close enough to walk a few blocks into downtown Charlotte. It was very easy to get to off the highway. The staff was very helpful and attentive to any requests.

Positives: Perfect location and very friendly and helpful staff. Excellent beds!

Negatives: Traffic noise in our room was louder than expected (were on 8th floor).

Reviewer: Not provided on Wed 26 Jan 2011 rated 8 out of 10.

This hotel had a very upscale feel to it. The rooms were beautiful and bedding quite comfortable. I found it difficult to maneuver in the oddly placed toilet in my bathroom. It was raining when I was there and I got wet getting to my vehicle. I left for dinner and when I go back, it was very difficult once I parked. I had to walk in an uncovered area down some stairs and then thru a dimly lit section of the parking garage. Where the crossbar was to enter the garage, people from the outside were "cutting through" and I got very scared!

Positives: Bedding was wonderful!

Negatives: The bathroom layout was horrible --parking garage was detached--section that was uncovered-felt unsafe-No free Internet in room.

Reviewer: Not provided on Fri 19 Nov 2010 rated 10 out of 10.

The hotel staff was friendly, attentive and helpful with all matters.

Positives: Beds were comfortable, location was convenient to everything.

Negatives: When we arrived they only had smoking room available, we had to change the next day, which was a pain.

Reviewer: Not provided on Tue 02 Nov 2010 rated 8 out of 10.

Very clean and nice. Strange bathroom condition. Loved the warm cookies upon check in. Even though there was a mix up with the room they took care of me.

Positives: Cookies

Negatives: Something at breakfast bar made me sick..

Reviewer: Not provided on Mon 21 Jun 2010 rated 9 out of 10.

Everyone from registration to checkout was very friendly and willing to assist the customer with whatever needed. The chocolate chip cookies was a special treat. (I wanted another!)

Positives: Housekeeping staff was extremely friendly and willing to get extra supplies when asked.

Negatives: Unable to get a smoking room, the area designated for smokers left much to be desired, no seating, etc.

Reviewer: Not provided on Thu 22 Apr 2010 rated 8 out of 10.

Nice hotel. My daughter was singing at Theatre Charlotte and it was convenient to the theater. Friendly staff. We were unable to open our door and a member of the staff came back up to the room to help us.

Positives: The staff could not have been any more helpful.

Negatives: My room had an odor and we had trouble opening the door. The knob had to be jiggled?

Reviewer: Not provided on Mon 16 Nov 2009 rated 6 out of 10.

Okay.

Positives: Cookies.

Negatives: Shower was broken and hotel did not offer any compensation.

Reviewer: Not provided on Wed 07 Oct 2009 rated 10 out of 10.

I very much enjoyed my stay at the Doubletree Hotel in Charlotte, NC. The location was nearly perfect, a very short walk to the Square Downtown (just a couple of blocks away). The staff was very friendly and helpful giving great advice in any area we asked. One gentleman in particular arranged a town car for us to take downtown instead of a taxi. This made our first night in Charlotte a bit more luxurious and exciting. I will definitely stay at this hotel again and recommend it to others.

Positives: Beds were ultra comfy. Staff was helpful/professional. Towncars were a luxurious touch. Location was nearly perfect.

Negatives: Disappointed there was no balcony or hot tub.

Reviewer: Not provided on Thu 17 Sep 2009 rated 8 out of 10.

The gateway is in a very nice neighborhood and very close to everything. Staff is very helpful, and the rooms were top notch.

Positives: Great location, and a very clean hotel.

Negatives: High prices in the bar, and wasn't told about a 50 dollar damage deposit up front.

Reviewer: Not provided on Mon 07 Sep 2009 rated 9 out of 10.

Delicious cookies.

Positives: Very convenient location in downtown, nice area.

Negatives: You need to pay for the parking & internet.

Reviewer: Not provided on Tue 25 Aug 2009 rated 9 out of 10.

good clean rooms friendly staff. nice pool area.They should include a picture on there web site.This is always important to my family when traveling with kids.

Positives: clean,family friendly nice new shopping and night life near

Negatives: had to pay to park at hotel went for a concert and had a little further to walk than expected but a good overall experience

Reviewer: Not provided on Mon 17 Aug 2009 rated 9 out of 10.

Great area in a central section of the city.

Positives: Willingness of staff to respond to requests.

Negatives: Parking was not included in room rate.

Reviewer: Not provided on Fri 29 May 2009 rated 9 out of 10.

This hotel was in a good location. It was convent to the activities we did. It is near the panther's stadium and the night life. Restaurants of different varieties are surrounding the hotel. It has convent access to the highway.

Positives: It was in a good location. It was convent to the activities we did. It is near the panther's stadium and the night life.

Negatives: The parking for the hotel was ten dollars a day. As a guest

Reviewer: Not provided on Thu 28 May 2009 rated 10 out of 10.

Great staff, a very comfortable room, even a complimentary cookie made this hotel a great choice if you are in the area for either the Carolina Panthers or Charlotte Bobcats games. Hotel was also convenient for travel to NWA Charlotte pro wrestling as it was 10 minutes from the hotel.

Positives: Room, staff and complimentary cookies.

Negatives: Nothing!

Reviewer: Not provided on Mon 25 May 2009 rated 10 out of 10.

Very nice and comfortable hotel, but am used to staying in hotels with some kind of breakfast. Also did not like having to pay for parking, and internet. That is being pretty cheap!

Positives: Very clean and super comfortable beds.

Negatives: Paying for parking - paying for internet.

Reviewer: Not provided on Sat 07 Mar 2009 rated 10 out of 10.

Charged for parking and internet. Very nice hotel in a nice place.

Positives: Fantastic complimentary cookie.

Negatives: Charged for parking and internet.

Reviewer: Not provided on Wed 28 Jan 2009 rated 7 out of 10.

The morning staff was friendly but the evening staff was dreadful. Just ask them for things you need in the morning. The hotel was very nice and I enjoyed myself thoroughly.

Positives: The location was great for my needs.

Negatives: There was construction going on.

Reviewer: Not provided on Tue 16 Dec 2008 rated 10 out of 10.

I appreciated the hotel, it's location, it's rooms and it's service. There seemed to be a little bit of an expense for everything. I would have appreciated a bit of breakfast for less than 14 dollars, but other than that, GREAT!

Positives: The ladies at the front desk we so nice!

Negatives: The parking lot location was annoying.

Reviewer: Not provided on Sat 18 Oct 2008 rated 5 out of 10.

If the walls were thicker we wouldn’t have heard the people in the rooms next to ours talking and using the bathroom. Need a blanket that is not as thick as a comforter. And doors that don’t slam so hard and noisy would help. The setting was very nice and the room looked inviting. But I wouldn’t stay again due to noisiness.

Positives: It was nice looking room with easy parking access.

Negatives: It was noisy and

Reviewer: Not provided on Sat 04 Oct 2008 rated 10 out of 10.

We enjoyed our stay, very friendly, very clean, nice large room with comfortable pillows. The Wolfgang coffee and tea in the room was a special touch and the warm cookies on check-in was a treat! We are looking forward to staying again!
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Positives: Pet friendly, very clean, large room, loved the warm cookies!

Negatives: Had to pay for parking.

Reviewer: Not provided on Fri 29 Aug 2008 rated 10 out of 10.

It was a nice, clean hotel with friendly and helpful staff.

Positives: Very friendly with great customer service.

Negatives: We had to pass a more run down area to get into town.

Reviewer: Not provided on Wed 27 Aug 2008 rated 2 out of 10.

Room is small. Hotel is noisy at night even at 2 am. Parking is not free. No bell service.

Positives: The view.

Negatives: Almost everything.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

Room very nicely decorated, upscale with large bath. All bedding & towels were of finer type, with lots of extra pillows. The lobby was also very nice. Snuggled in an area close to downtown but very safe & clean. Johnson & Wales culinary college & some office buildings nearby. No valet, but parking deck attached. Didn't have time to use but outdoor pool & workout room available. The people who worked in the hotel all smiled & said hi, but that's more North Carolina typical everywhere, but nice all the same.

Positives: The hotel was in a business area but close to downtown & cafe's, etc. Very beautiful decorating. Didn't use but pool too.

Negatives: Would have preferred to know about the $10/night parking fee.