Inn At Loretto

Reviewer: Not provided on Mon 29 Aug 2011 rated 10 out of 10.

I would stay here again. The hotel was beautiful, spacious, and comfortable. The food was great and I wish I could have stayed long enough for breakfast. Nice are to walk around and relax.

Positives: Beautiful, clean, comfortable, excellent food.

Negatives: Pool could be open later / front desk messed up early morning transportation to the airport.

Reviewer: Not provided on Sun 07 Aug 2011 rated 8 out of 10.

Very nice Plaza experience. Wish the staff would have been friendlier and more helpful, but it was still a nice hotel with a great location.

Positives: Lobby bar margaritas and the Spa.

Negatives: Not the friendliest staff I have ever dealt.

Reviewer: Not provided on Sun 01 May 2011 rated 9 out of 10.

Everything was excellent except the hidden charges, which are, in my opinion, ruining the hotel business.

Positives: Authentic Southwestern.

Negatives: Hidden charges: Resort fees, parking charges, $5 small water.

Reviewer: Not provided on Fri 25 Jun 2010 rated 10 out of 10.

The hotel was great and I would stay there the next time I go.

Positives: Location and decor.

Negatives: Extra charges for parking and spa fee which I did not have time to take advantage of.

Reviewer: Not provided on Sat 05 Jun 2010 rated 10 out of 10.

The hotel was an excellent choice to see Santa Fe. Even with the resort fee and valet parking it was still a deal with the Priceline price. Highly recommend it.

Positives: The hotel was comfortable, convenient.

Negatives: More drawers.

Reviewer: Not provided on Fri 04 Jun 2010 rated 9 out of 10.

Nice hotel with a great location. It seems as if they really try to make a nice experience for the visitor to Santa Fe. The sheets and towels need to be replaced for a hotel of this quality. HVAC system has been added to older building and is noisy. Room service is not perfectly on top off things but they made corrections quickly. Nice appointments in rooms.

Positives: Quiet and

Negatives: Sheets and towels are tired, need to be replaced.

Reviewer: Not provided on Fri 23 Apr 2010 rated 8 out of 10.

Terrific staff, facilities, location, and experience. You'll love it.

Positives: Excellent facilities and staff.

Negatives: Added two charges.

Reviewer: Not provided on Tue 09 Mar 2010 rated 8 out of 10.

Awesome location. Superb staff! Room and bathroom very small and dark. Terrific view of church from window. Parking was too expensive.

Positives: Great location and friendly, helpful and caring staff!

Negatives: Room very small and dark, bathroom the same. Dried stains on wall and dried stain on bedspread.

Reviewer: Not provided on Mon 23 Nov 2009 rated 9 out of 10.

Excluding the bar and staff, the hotel personnel were very friendly and helpful. Location is nearly perfect and the public features of the hotel are thoughtfully placed and of high quality.

Positives: Excellent restaurant and wait staff.

Negatives: Poor bar and associated staff.

Reviewer: Not provided on Sun 25 Oct 2009 rated 10 out of 10.

Great room with wonderful bed, very quite hotel with very friendly and helpful staff. Nice bathroom with two sinks, robes and slippers. Wonderful covered patio which allowed us to sit outside even in the rain.

Positives: The location was perfect, and everything was within walking distance.

Negatives: $18 valet parking.

Reviewer: Not provided on Fri 16 Oct 2009 rated 8 out of 10.

Nice for a remodeled hotel. Rooms kind of dark. Great location. $18 a day parking<BR/>and $12 a day Service charge. I understand the parking charge. It's in the middle of town and you don't need to bring a car. But the service charge destroys the concept. What's the sense of blind bidding for a hotel with hidden charges?

Positives: Great location.

Negatives: Hidden service charges destroy the concept.

Reviewer: Not provided on Sun 11 Oct 2009 rated 9 out of 10.

<BR/>
<BR/>

Positives: location.

Negatives: Additional service fee plus additional parking fee. It's like a surprise increase in price 20% once you arrive.

Reviewer: Not provided on Thu 04 Jun 2009 rated 10 out of 10.

Would stay here again. Helpful staff. Lovely public spaces. Great location. Nice rooms.

Positives: Wonderful staff.

Negatives: $22 a day for parking. Strange fees on bill.

Reviewer: Not provided on Sat 09 May 2009 rated 10 out of 10.

It was a wonderful hotel we would stay here again.

Positives: Accommodations.

Negatives: Nothing.

Reviewer: Not provided on Thu 07 May 2009 rated 9 out of 10.

Overall it was an excellent stay and very convenient.

Positives: Location.

Negatives: Safe deposit boxes were difficult to access and no safe in rooms.

Reviewer: Not provided on Sun 26 Oct 2008 rated 6 out of 10.

In an effort to mimick the pueblo style of architecture, the rooms have no windows. Albeit, there is access to a semi-private balcony through a a very narrow French door. Furthermore, the rooms are painted dark colors (deep brick red with black highlights). This looks artistic, but the overall effect is to make the interior of room feel seriously claustrophobic, like a fancy jail cell. For a 4-star hotel the rooms are relatively small. As a consequence we could not wait to get out of the room each day.

Positives: Location was excellent.

Negatives: The room had a funky odor. With no windows.

Reviewer: Not provided on Sun 14 Sep 2008 rated 8 out of 10.

To park at $16 per night; $10 per day fee for hotel services (newspaper, WiFi, internet, etc). Access to outdoor pool through bar area.

Positives: Location.

Negatives: Hot water was lacking-old system.

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

Overall, the Inn at Loreto is a nice place to stay, convenient to the Plaza. Rooms are in good shape, clean, although the bathroom is a bit dated. Thought the hotel services fee was unnecessary, why not just include WiFi, fitness center, etc in the cost of the hotel, rather than charging even if you don't use any of them. Restaurant we found to be good, but a bit high priced for breakfast, but you'll pay that at all the nicer hotels in Santa Fe. Overall, a good value.

Positives: Good location, nice southwest room decor.

Negatives: Extra charge for pool, fitness center, newspaper, WiFi, even if not used.

Reviewer: Not provided on Sun 07 Sep 2008 rated 9 out of 10.

Besides being near the airport it was an easy access to the city - convenient yes but nice as well.

Positives: It was close to the airport and yet not noisy- every one was very helpful.

Negatives: NA.

Reviewer: Not provided on Thu 21 Aug 2008 rated 8 out of 10.

Nice location, food great 5 start from breakfast to dinner front desk need a little better communication with housekeeping to get room ready room could be a little nice overall great place nice location.

Positives: Food what 5 start very good chef perfect.

Negatives: Room could be a little more luxury.

Reviewer: Not provided on Wed 06 Aug 2008 rated 7 out of 10.

An excellent location relative the Santa Fe Plaza. Attractive architecture, lobby, shops and restaurants. However, the size and amenities of room were below our expectations. Room did not have a balcony or sitting area as expected. We were on our honeymoon and were very disappointed.

Positives: Location to Santa Fe Plaza.

Negatives: Room size and amenities did not meet expectations.

Reviewer: Not provided on Thu 31 Jul 2008 rated 10 out of 10.

I have stayed in many of the upscale hotels in Santa Fe, and this one was my favorite.

Positives: Pool area was wonderful and beds were very comfortable.

Negatives: Bathroom was small.

Reviewer: Not provided on Thu 24 Jul 2008 rated 10 out of 10.

This was a very comfortable, luxurious stay. The beds were so comfortable and all of the staff and surroundings were beautiful.

Positives: Extremely comfortable beds, beautiful rooms and surroundings.

Negatives: Nothing.

Reviewer: Not provided on Sat 19 Jul 2008 rated 10 out of 10.

After circling the blocks a couple of times, we finally figured out where to pull into the hotel. The valet attendants were very sluggish to greet us, but the front desk attendants were wonderful and very helpful. Our room was on the small side but nice and efficient for our needs. The beds were heaven; the mattress, pillows and comforter were down. My husband and I agreed it was the best nights sleep we ever had.

Positives: The bed and pillows are heaven.

Negatives: It is hectic pulling into the hotel driveway due to busy streets and small entry.

Reviewer: Not provided on Fri 18 Jul 2008 rated 6 out of 10.

Remote for TV did not work. Business center has only one computer.

Positives: Location.

Negatives: Understaffed, bar closes early, extra fees charged for everything, no self park facilities.