Best Western Pine Springs Inn

Reviewer: Not provided on Tue 24 Mar 2009 rated 10 out of 10.

The hotel was beautiful and could not ask for better service. They exceeded our expectations!

Positives: The hotel is set in the mountains and has a breathtaking view.

Negatives: Nothing!

Reviewer: Not provided on Wed 11 Feb 2009 rated 9 out of 10.

overall very good place to stay i will stay there again.

Positives: Very clean and very frendliy and helpful

Negatives: children running around in the room above. thin floors

Reviewer: Not provided on Sat 02 Aug 2008 rated 10 out of 10.

Enjoyed my stay here. Everything was wonderful. The room was very spacious.

Positives: Very peaceful.

Negatives: Everything was superb.

Reviewer: Not provided on Wed 16 Jul 2008 rated 6 out of 10.

This hotel was in a great location. The hotel had a very welcoming and beautiful courtyard, very romantic outdoor setting!

Positives: Better room service and better breakfast.

Negatives: The breakfast staff was very rude and lazy.

Reviewer: Not provided on Mon 14 Jul 2008 rated 9 out of 10.

Conveniently located around 10 miles from the casino. Room was spacious, enough for 4 people. Continental breakfast was better than expected.

Positives: Beautiful scenery; nice landscaping.

Negatives: Had trouble with connecting to the internet.

Reviewer: Not provided on Mon 14 Jul 2008 rated 8 out of 10.

Nice motel and well kept. The morning breakfast (comes free with the stay) - is fabulous.

Positives: Location; cleanliness; beautiful view of mountains.

Negatives: Shower/bath tub needs good scrubbing.

Reviewer: Not provided on Wed 09 Jul 2008 rated 8 out of 10.

Would use again. Bed was very comfortable and hotel was in very quiet and scenic location.

Positives: Very quiet location!

Negatives: Could not use internet. (Internet service not working).

Reviewer: Not provided on Thu 24 Jan 2008 rated 6 out of 10.

Great location, small towels.

Positives: The staff.

Negatives: The pillows.

Reviewer: Not provided on Mon 30 Jul 2007 rated 9 out of 10.

The rooms were large and comfortable. I wish the hot tub had been operating. We had a leak in our bathroom sink. I reported it and guess it was fixed. There were no young kids there, mostly retirees.

Positives: Landscaping, continental breakfast.

Negatives: Housekeeping did not leave any soap or drinking glasses unless asked.

Reviewer: Not provided on Sun 29 Jul 2007 rated 9 out of 10.

Very nice hotel with beautiful scenery.

Positives: View was beautiful, staff friendly & accommodating, location convenient.

Negatives: Trouble with hot water.

Reviewer: Not provided on Fri 20 Jul 2007 rated 9 out of 10.

Clean, well kept rooms and grounds. Pet friendly with no "messes" left around the grounds. Would stay again.

Positives: Quite clean and quiet. Pet friendly.

Negatives: Too bad the spa was out of order during our stay.

Reviewer: Not provided on Wed 18 Jul 2007 rated 10 out of 10.

This hotel is located in a beautiful location, off the highway surrounded by pine forest. The rooms are large, clean, and very comfortable, with nice amenities; refrigerator, microwave, coffee maker, etc. Excellent wireless high speed internet. Good response time by maintenance staff when a minor repair was needed. Great value and no complaints.

Positives: Quiet, clean, and comfortable room.

Negatives: No complaints.

Reviewer: Not provided on Mon 16 Jul 2007 rated 5 out of 10.

New staff sent us to a room that was occupied when we opened the door to our room. Secondary smoke met you at the door.

Positives: Good location.

Negatives: Room was heavy with occupants that smoke.

Reviewer: Not provided on Sat 07 Jul 2007 rated 4 out of 10.

This was an ok hotel. Although we hardly had any water pressure in the bath and the sink drain leaked and squirted water when used.

Positives: The location was good - a little off the main road.

Negatives: Sink drain leaked and hardly any water pressure.

Reviewer: Not provided on Fri 18 May 2007 rated 8 out of 10.

This motel is in the mountains and is a very peaceful and quiet atmosphere. It is a less expensive place to stay and it attracts that kind of mentality people. Many of their guests do not know how to behave when it is the middle of the night or early morning and they walk, talk, and slam doors without caring for anyone else around. Other then that it is wonderful!

Positives: The hot tub and pool were wonderful.

Negatives: To many guests that do not how to be quiet.

Reviewer: Not provided on Sat 12 May 2007 rated 10 out of 10.

Very nice, good view and friendly staff.

Positives: The staff was very friendly.

Negatives: A little far from the center of town.

Reviewer: Not provided on Fri 11 May 2007 rated 1 out of 10.

This experience I had with this hotel was unforgettable. First the hotel had multiple conventions going on including a low rider show. Music was played throughout the hotel and people were getting drunk outside the hotel. It was nearly impossible to relax. I came all the way from Albuquerque NM to relax and get away from the city and if I would have known that the hotel booked numerous conventions I would have not bothered spending the money. The hotel also had no hot water. This trip was absolutely the worst trip I have ever taken.

Positives: The view.

Negatives: The customer service was very poor. I had no hot water to take a shower. Hardly any parking.

Reviewer: Not provided on Tue 24 Apr 2007 rated 9 out of 10.

I loved it. Good thing I went w/my husband though. It is hidden and I would have been scared if I would have been on my own. Other than that, it was great. Very clean.

Positives: Clean.

Negatives: Too hidden from streets.

Reviewer: Not provided on Wed 21 Mar 2007 rated 2 out of 10.

A really smelly smoky room, couldn't sleep wouldn't go back.

Positives: Nothing.

Negatives: Stunk.