Best Western Mccarran Inn

Reviewer: Not provided on Fri 21 Jan 2011 rated 1 out of 10.

Loud and not maintained. Could not sleep because of aircraft taking off. Rooms dirty

Positives: Close to airport.

Negatives: Loud, on takeoff plane of airport. No sleep from 6AM to 12PM.

Reviewer: Not provided on Mon 05 Jan 2009 rated 5 out of 10.

The hotel staff was friendly, the courtsey shuttle to the airport was fantastic. Just wish the pool had been heated as we were looking forward to swimming before the flight.

Positives: Friendly staff.

Negatives: The pool was not heated, this was the reason we chose this hotel.

Reviewer: Not provided on Wed 10 Sep 2008 rated 9 out of 10.

Very close to airport and within walking distance to Thomas & Mack Convention Center. Shuttle was helpful to getting us to the MGM Grand on the strip.

Positives: Close to Thomas & Mack Convention Center; airport.

Negatives: Took a while to figure out the AC system (using room key).

Reviewer: Not provided on Tue 11 Mar 2008 rated 9 out of 10.

The hotel fit our needs very well. We enjoyed the breakfast and the front desk staff was friendly and helpful. Our rooms were okay, beds comfortable.

Positives: The front desk staff was very friendly and helpful.

Negatives: The parking lot was dirty.

Reviewer: Not provided on Wed 06 Feb 2008 rated 9 out of 10.

I would recommend it again and I would prefer one with a closet next time.

Positives: The breakfast was warm, the sheets were cleaned, the rooms were nice size, good peaceful & clean environment.

Negatives: That it did not have a closet & the ice machine was on only one floor far from the room.

Reviewer: Not provided on Wed 24 Oct 2007 rated 5 out of 10.

The stairs are one way = down. You cannot take the stairs back up to your room. I'm sure that's due to the evacuation procedures, but it is not practical to have to go all the way to the front of the hotel and take the elevator to your floor, then have to walk all the way to the back of the building to get to your room.

Positives: There was one young lady at the front desk that was both friendly and professional. Didn't get her Name.

Negatives: The bed. Severely swayback it was a king bed and my sister kept rolling into me. Bed needs replacing badly.

Reviewer: Not provided on Mon 09 Jul 2007 rated 1 out of 10.

The hotel rating was supposed to be a 2 star. We would barely give it a one. The beds were falling apart. The water was running hot and cold. We are very unhappy with this hotel.

Positives: I don't have anything positive to say.

Negatives: Dingy rooms, run down hotel, and water was constantly changing temperatures. Bed was collapsing in.

Reviewer: Not provided on Thu 07 Jun 2007 rated 4 out of 10.

I was disappointed with my experience in this hotel. My room was dirty, the air conditioner didn't work well, and the water in the shower went from cold to scalding. I am thankful that I didn't have my children there.

Positives: Location was good, shuttle service was appreciated.

Negatives: No restaurant, no bar, room was dirty.

Reviewer: Not provided on Sat 17 Mar 2007 rated 1 out of 10.

We had a very unpleasant experience at this hotel! We had called 1 month prior to staying and asked for a 2 bed room or a hide away bed and received neither! When asking for a blanket we did not receive one, because they didn't have any! Four people had to sleep in 1 bed! The vending machine took our money and we couldn't get reimbursed by the hotel. The hotel was very dirty! This was the most expensive room we stayed at during the entire week of our vacation and by far the absolute worst! We would never recommend this hotel to anyone!

Positives: Nothing!

Negatives: Very unaccommodating staff, very dirty & nothing worked!

Reviewer: Not provided on Sat 03 Mar 2007 rated 1 out of 10.

I really loved the location of this hotel because I am a frequent visitor to Vegas. I attended the pride fighting tourneys there at the Thomas and Mack center. When I checked in, it was inordinately slow. Every time the phone rang, the lady would take the call instead of checking us in. Even in the middle of our check-in, she would stop to answer the phone even though there was another employee. After about 20 minutes, we got our room but there was someone else's stuff in it. We had been given the wrong room. I was in a party of five so we had adjoining rooms. Now we had to get separate rooms. It scares me that my room could be mistakenly given to someone else and my belongings could be stolen.

Positives: Right next to the Thomas and Mack center.

Negatives: Check in was very slow. Even when I was in front of the receptionist, it took about 10 min. Telephone was more important than arriving guests.

Reviewer: Not provided on Thu 01 Mar 2007 rated 4 out of 10.

Ok but wouldn't stay again. Overpriced for what you received. It¿s called hose the customers on the weekends. We were their to attend a funeral not to have a good time at the casinos.

Positives: Breakfast was good--beds so---.

Negatives: Door cards wouldn't always work---no cots--wouldn't try to accommodate request.

Reviewer: Not provided on Sat 17 Feb 2007 rated 6 out of 10.

Overall stay was average for this hotel. They have a shuttle service to strip that left late everyday (so car rental guests need not worry). The staff have low level customer service with no greetings, thank you¿d, and just terrible attitude. This hotel would be ideal with better employees. You get what you pay for is very true in this hotels case.

Positives: I enjoyed the size of the beds and the continental breakfast.

Negatives: The staff was rude, late with shuttle and unprofessional.

Reviewer: Not provided on Sat 27 Jan 2007 rated 1 out of 10.

I was not allowed to check in and was not given a refund.

Positives: Nothing.

Negatives: Nothing.

Reviewer: Not provided on Sat 27 Jan 2007 rated 4 out of 10.

The hotel was 'ok' for the one night, but not as nice as last month I did much better with a holiday inn express in Henderson, although I believe there may have been a convention in town this time. Even in Las Vegas.

Positives: Easy location.

Negatives: Bed not too comfortable and too much noise.

Reviewer: Not provided on Tue 14 Jun 2005 rated 9 out of 10.

I would recommend this hotel for price,location,& staff friendliness-it is tourist friendly--only one roach killed in our room--the crowded breakfast area was such, that we decided to eat breakfast elsewhere--overall we would stay there again--the Riley's

Positives: convenience to the airport & near the strip &tour bus & shuttle services from this motel

Negatives: first night we killed a roach in our room-breakfast set-up room too narrow & small

Reviewer: Not provided on Tue 17 May 2005 rated 6 out of 10.

This is an ideal location if you have to catch a plane early the next morning. We were able to get to the rental car return and airport in minutes. It was very convenient.

Positives: close to airport

Negatives: noisy because close to airport

Reviewer: Not provided on Mon 09 May 2005 rated 7 out of 10.

Great location, quiet, shuttle service to airport on time.

Positives: Staff when I arrived was very accommodating.

Negatives: staff was very rude when I called to make a request..

Reviewer: Not provided on Mon 14 Mar 2005 rated 10 out of 10.

I've stayed there many times. it's always the same. you know exactly what you'll get...no disappointments.

Positives: clean, convenient and friendly.

Negatives: the shuttle should make more trips to the mgm.