Fairfield Inn & Suites

Reviewer: Not provided on Tue 12 Jul 2011 rated 5 out of 10.

Overall, staying at this hotel was a pleasant experience. The employees were extremely nice and helpful. The hotel was pretty clean as well. On the other hand, the walls seemed paper thin and you could hear everything happening in the halls and adjacent rooms though. When the hotel was full, parking could get frustrating at times.

Positives: Very clean and helpful staff.

Negatives: The walls and doors are paper thin. They need better sound proofing.

Reviewer: Not provided on Mon 25 Apr 2011 rated 10 out of 10.

Great staff and perfect location. Would stay here again!

Positives: Friendly staff!

Negatives: Room had some stains on the curtains and walls.

Reviewer: Not provided on Thu 14 Apr 2011 rated 8 out of 10.

It was comfortable and clean, the pool and hot tub were nice, the breakfast was great and the staff was friendly enough. The location was good for shopping and close to restaurants.

Positives: Convenient location to shopping and restaurants.

Negatives: Nothing.

Reviewer: Not provided on Thu 24 Feb 2011 rated 8 out of 10.

The entire staff was very friendly and the hotel seemed to be well ran. Our room was very pretty and clean. They did however, out families with children above both us and our friends, who were at the other end of the hotel. They kids were very loud on the ceiling. The pool definitely needs to be kept at a warmer temperature also.

Positives: The breakfast ladies were really nice and the room was done beautifully.

Negatives: The pool was

Reviewer: Not provided on Thu 21 Oct 2010 rated 9 out of 10.

Very nice hotel for a 2 star rating. We had 3 people, but the room only had a twin size bed.

Positives: The free breakfast was fantastic.

Negatives: The room was great but the bed was too small.

Reviewer: Not provided on Wed 15 Sep 2010 rated 10 out of 10.

Great place to stay.

Positives: Staff was so helpful.

Negatives: Liked everything.

Reviewer: Not provided on Sun 12 Sep 2010 rated 6 out of 10.

Overall the hotel seemed to be a bit tired. The breakfast was minimal, and the breakfast area left something to be desired as far as the furniture itself and its arrangement. The staff was very helpful, though.

Positives: Friendliness of staff.

Negatives: Difficult furniture arrangement with heavy chairs in breakfast area, difficult computer access.

Reviewer: Not provided on Fri 10 Sep 2010 rated 7 out of 10.

No disappointments for the price and availability on a holiday week-end.

Positives: Friendly staff, best continental breakfast we ever had.

Negatives: Actual hotel location needs a better entrance/exiting system, from main road.

Reviewer: Not provided on Sun 08 Aug 2010 rated 5 out of 10.

Asked for top floor and got jumping kids directly above and the breakfast lady was very rude.

Positives: Grounds.

Negatives: Jumping children-people with children should get 1st floor.

Reviewer: Not provided on Sun 25 Jul 2010 rated 3 out of 10.

Full of noisy kids, poor breakfast buffet, they were resurfacing the parking lot and the smell was horrendous. Very small pool.

Positives: Friendly staff.

Negatives: Needs updating.

Reviewer: Not provided on Sun 18 Jul 2010 rated 9 out of 10.

This was a very pleasant stay. The free high speed internet was a plus. Although only one ethernet cable is offered and there was no wireless access, the speed and connection were solid. The television was a little glitch but I think this was a transmission issue and not the hotel’s fault. The front desk was very helpful in answering questions and offering informational resources and maps. The free continental breakfast offers a good variety: oatmeal, make-your-own waffles, juice, bagels, coffee, toast, hard-boiled eggs, cereal, fruit, and various of jams and condiments. It is about a 5-minute drive to reach an area of interest, and moderate traffic is pretty consistent. But if you have your own car travel is easy, and we did not experience difficulty finding parking, even downtown.

Positives: Attractively decorated, free continental breakfast & 24-hour free coffee.

Negatives: Down the highway from downtown Traverse City, hard to make a left turn north with all the traffic and no stoplight.

Reviewer: Not provided on Fri 19 Mar 2010 rated 1 out of 10.

Very bad experience and would never stay there again.

Positives: Nothing - it smelled bad.

Negatives: Bad odor in room.

Reviewer: Not provided on Fri 26 Feb 2010 rated 10 out of 10.

Staff was very friendly and helpful. The place was well maintained. Late hours to use the pool, so you could have a fun full day away from the hotel and plenty of time when you got back to swim or sit in the hot tub.

Positives: The staff was the greatest, they were friendly and helpful. The free Continental Breakfast was better than most.

Negatives: The parking lot was a bit icy so you had to be very careful going to and from your car.

Reviewer: Not provided on Wed 10 Feb 2010 rated 8 out of 10.

Overall, it was very nice. Rooms were on the small side.

Positives: It was very clean; friendly staff.

Negatives: The pool was quite small and very cold.

Reviewer: Not provided on Mon 26 Oct 2009 rated 9 out of 10.

This hotel was adequate for our stay. Staff was courteous and our room was clean.

Positives: This hotel was close to Cracker Barrel.

Negatives: The maintenance man came to change a light bulb while we were trying to leave.

Reviewer: Not provided on Wed 21 Oct 2009 rated 9 out of 10.

The hotel was clean and the employees were friendly and helpful. The continental breakfast had a nice selection of items to eat. There was no juice served at breakfast.

Positives: It was easy to get to.

Negatives: The bed was hard and the pillows were not comfortable. No juice available at breakfast.

Reviewer: Not provided on Sun 18 Oct 2009 rated 9 out of 10.

Overall very good.

Positives: It was a good buy.

Negatives: Location was so so.

Reviewer: Not provided on Wed 30 Sep 2009 rated 8 out of 10.

Good value. I'd stay again.

Positives: Good size room, bathroom, free parking, near shopping, restaurants. They have my favorite soft drink.

Negatives: Can hear most noises from hallways and adjacent rooms. Needs fridges.

Reviewer: Not provided on Tue 22 Sep 2009 rated 9 out of 10.

The location is quiet but if you are not familiar with the area it can be hard to find. The breakfast was good and the dining room tables and floor were clean. The attendant helped us cheerfully with making the waffles and any other needs we expressed. The housekeepers need to vacuum the areas beside the beds. We found remnants of other visitor's trash. But overall I liked the place and was happy with my stay there.

Positives: I liked the help, because they responded quickly to any concerns we had.

Negatives: The noise from the upper floor was annoying.

Reviewer: Not provided on Fri 26 Jun 2009 rated 9 out of 10.

Great place to stay for the price. We showed up just after 1 pm. and tried to check in but unfortunately there nothing available and that check in was after 3 pm. Our plans would have us gone the rest of the day so that made me a little nervous but I was assured that I have a reservation so we were all set. We arrived back at the hotel at 12:30 am. And I said I have a reservation and the lady at the check-in counter instantly responded with my name, (which took me for a loop) but then realized I must be the reservation. The room was very spacious and was handicapped accessible. Beds were very soft which I kind of like a little firmer mattress. The breakfast fantastic, from hard boiled eggs (my favorite) to a waffle maker and everything in between. We a great way to start the day. Would definitely would stay again.

Positives: Breakfast buffet was excellent.

Negatives: Could not check in before 3 pm.

Reviewer: Not provided on Tue 16 Jun 2009 rated 10 out of 10.

The hotel was very pleasant and comfortable. I slept very well in the bed which is unusual for sleeping in a hotel. The rooms were quiet and well decorated. I only wish it had a small refrigerator because I am very particular about what I eat and try to eat organic foods as much as possible.

Positives: The bed was actually comfortable and the decor was pleasant.

Negatives: I wish it would've had a refrigerator.

Reviewer: Not provided on Mon 04 May 2009 rated 9 out of 10.

This was a great place to stay. It was clean and very comfortable in a very good location.

Positives: Clean and comfortable.

Negatives: No exercise rooms.

Reviewer: Not provided on Thu 30 Apr 2009 rated 7 out of 10.

Nice motel for a night or two.

Positives: Nice breakfast and breakfast area was comfortable.

Negatives: Bed could have been a little more comfortable.