Four Points by Sheraton

Reviewer: Not provided on Sun 23 May 2010 rated 10 out of 10.

We would definitely stay here again! The location was great for all the places we wished to go. Our room was clean and comfortable and housekeeping was in daily to freshen things up. We really appreciated the pool and the hot tub. We had a fridge & microwave in our room, overall it was great!

Positives: The location was great, the staff was super friendly and helpful, great facilities!

Negatives: It seemed odd that there were no headphones available in the exercise room for the exercise bike.

Reviewer: Not provided on Mon 28 Dec 2009 rated 5 out of 10.

It took almost 2 hours for my room to heat up once I got in it. The hallways were ice cold. To go to the pool you had to bundle up. Overall, it was a attractive hotel, just not cozy due to the coldness.

Positives: The in door out door pool was beautiful.

Negatives: The hotel was really cold.

Reviewer: Not provided on Tue 08 Sep 2009 rated 7 out of 10.

Over-all we had a very nice stay. The hotel was very clean, very reasonable, great location. The one young girl working was not very helpful or friendly, felt like she thought we were a nuisance. And somehow we got charged by the hotel. Then when we called the hotel to resolve the issue, they gave us the run around and kept asking us to call back later. Priceline said that they would fix it for us and for that we are grateful. Thank you so much.

Positives: Very clean.

Negatives: The young girl who checked us in was not very pleasant.

Reviewer: Not provided on Tue 25 Nov 2008 rated 2 out of 10.

The room I got was not clean. The carpet looked as if it had not been cleaned in a year. In the bathroom there were items left by the previous guest. When I contact the front desk, they were very slow to respond to this issue. I would not recommend this hotel to anyone.

Positives: It was close to the highway.

Negatives: Very poor service.

Reviewer: Not provided on Thu 16 Oct 2008 rated 10 out of 10.

The hotel was conveniently situated to local stores. The room was tastefully decorated and the swimming pool was fabulous. The temperature of the pool was really nice. It was possible to swim from the indoor pool to the outdoor pool where the temperature was still great. Swimming outdoors in Michigan, in October, was a real treat! The complimentary breakfast was also very nice, plenty of choices.

Positives: The hotel pool was a wonderful temperature both in and outdoors.

Negatives: Would have like an ice machine on the same floor but nothing we did not like.

Reviewer: Not provided on Fri 12 Sep 2008 rated 10 out of 10.

Hotel is very clean for the price, facility: Pool (indoor and outdoor), exercise room are well maintained and free continental breakfast is plus for who is a business traveler to have on site without going out again in the morning.

Positives: Location in the area.

Negatives: None.

Reviewer: Not provided on Thu 11 Sep 2008 rated 7 out of 10.

The hotel was good except for the fact we were not told about the breakfast buffet and ordered room service which took a while because the wrong phone #s were listed in the guest book. The worst thing about the hotel we had placed the do not disturb sign on our door the next morning we had to listen to the housekeeper yelling down the hallway to co-workers about how she had to get into our room to make up the bed. The housekeeper literally stood outside of our room for about one half to one hour talking, very annoying. We couldn't have an intimate moment if we wanted to. Upon leaving the room she had a pile of candy rappers outside our door on the floor where she stood forever eavesdropping.

Positives: For the price, it was a great.

Negatives: We did not know about the free buffet breakfast at breakfast.

Reviewer: Not provided on Tue 09 Sep 2008 rated 9 out of 10.

Good value!

Positives: Exceeded expectations.

Negatives: Could use better quality mattress, but pretty good.

Reviewer: Not provided on Sat 06 Sep 2008 rated 7 out of 10.

Overall good value. Mall and plenty of restaurants nearby. Competent staff. Decent indoor/outdoor pool. Free breakfast left something to be desired.

Positives: Decent pool, right off the freeway, clean rooms.

Negatives: Continental breakfast quality was fair at best. Elevators showing wear.

Reviewer: Not provided on Fri 05 Sep 2008 rated 9 out of 10.

The check-in process was efficient and quick. The room was clean and had all for the essentials. The breakfast the next morning was adequate. The facilities (pool, gym and internet) were well maintained and clean. The staff was able to accommodate our requests.

Positives: The hotel was clean, quiet and very friendly staff.

Negatives: Nothing - the hotel was great.

Reviewer: Not provided on Tue 02 Sep 2008 rated 1 out of 10.

The customer service is bad.

Positives: Space.

Negatives: Bad services.

Reviewer: Not provided on Tue 26 Aug 2008 rated 10 out of 10.

My hotel stay was great. The bed was awesome. So comfortable. The room was neat and clean (except that smoky smell) and the staff was very friendly. The restaurant I was not pleased with. My waitress was really nice but we waited an hour for our food. And my meal was ok. I will stay at the hotel again but I will not eat there.

Positives: The bed was the most comfortable.

Negatives: There was an old smoky smell in the carpet.

Reviewer: Not provided on Thu 07 Aug 2008 rated 8 out of 10.

Base on the charge, I would like to come again.

Positives: It is nice and convenient.

Negatives: The breakfast was not my favor.

Reviewer: Not provided on Thu 31 Jul 2008 rated 9 out of 10.

My daughter and I stayed here overnight on a shopping trip. Room was comfortable and clean. Staff was very friendly. Convenient location.

Positives: Beds were so comfortable!

Negatives: Can't think of anything.

Reviewer: Not provided on Thu 31 Jul 2008 rated 6 out of 10.

A good place for families, nice poor. Not for older people.

Positives: Convenient to Saginaw.

Negatives: Kids running the halls at all hours. Poor breakfast.

Reviewer: Not provided on Mon 21 Jul 2008 rated 7 out of 10.

Overall I was pleased with the results of my stay and experience with the hotel.

Positives: I was happy to have the options for internet at a reasonable cost, the free breakfast bar and accommodations that were teen friendly.

Negatives: The room was difficult to cool, the AC was not on.

Reviewer: Not provided on Thu 17 Jul 2008 rated 10 out of 10.

I've lived in this area and knew it was in a great place and very safe. I was very happy to see it. The hotel is clean, staff is friendly and accommodating. The hotel is right where you need to be!

Positives: Location.

Negatives: Loud AC.

Reviewer: Not provided on Tue 15 Jul 2008 rated 10 out of 10.

Excellent value and at two stars it is rated low. Very clean and comfortable.

Positives: Great staff, great rooms, and a very good value. We would stay here again.

Negatives: It was all good; just wish we could have stayed longer.

Reviewer: Not provided on Sat 12 Jul 2008 rated 10 out of 10.

This hotel is in a great location near restaurants and a good shopping mall. I am so comfortable in this room. The beds are super comfortable, I love the unique pillows. I really appreciate all the little freebies example: mints, bottle of water, chocolates, hearty breakfast.

Positives: Very comfortable beds and the "little things" example free mints, free bottle of water, beautiful bathroom arrangement.

Negatives: At times the hot tub is not hot (I have stayed here several times).

Reviewer: Not provided on Thu 05 Jun 2008 rated 7 out of 10.

We were pleasantly surprised; they have done an excellent renovation. The indoor/out pool was enjoyable however the breakfast was mediocre at best. It was in a Damon's, which is not for terrific ribs at dinnertime. The food was lukewarm. The coffee was advertised as Seattle's best, it was not their coffee. Coffee in the room was better! Staff was very polite and unobtrusive.

Positives: Renovations of hotel made it very nice.

Negatives: Breakfast 'buffet' poor, food was cold.

Reviewer: Not provided on Wed 04 Jun 2008 rated 2 out of 10.

I had a very unpleasant experience at this hotel. The sheets were itchy, the pool area was dirty and not taken care of, the room was not very clean, coffee maker was dirty and coffee tasted so bad could not drink, outrageously prices movies/reruns of series episodes/etc. Requested disposable razor which was never received, made to check out at desk, did not receive free breakfast that other guests received, kids knocked on doors and pranked room, 7 kids in hot tub while I was using it, although it is prohibited for children to use it, dirty towels covered floor of pool area and hamper was overflowing. Need I go on?

Positives: Extremely convenient off freeway, and has free wire-less internet.

Negatives: Dirty, dingy, run down, sheets were itchy, coffee maker was dirty, pool area dirty.