Sheraton

Reviewer: Not provided on Thu 22 Sep 2011 rated 10 out of 10.

The hotel was easy to locate and provided easy access to the freeways. The staff were very courteous and helpful. The rooms were very spacious.

Positives: Friendly staff and good size rooms.

Negatives: No refrigerator in the rooms. Have to pay to extra to have a fridge.

Reviewer: Not provided on Fri 29 Jul 2011 rated 9 out of 10.

Very good for business travelers and for the purpose we used it for. Good location for us.

Positives: Good atmosphere.

Negatives: We would have preferred a king size bed. Bathroom was very small.

Reviewer: Not provided on Tue 24 May 2011 rated 9 out of 10.

it was a wonderful experience.

Positives: The rooms were remodeled wonderfully. There were clues that these were older rooms, but they were updated in such a way as to blend the old and new.

Negatives: No included breakfast.

Reviewer: Not provided on Thu 14 Apr 2011 rated 7 out of 10.

I got this on a Sunday night in April for forty seven dollars. I thought that was a pretty excellent deal for a 3 star plus hotel with a pool in the area.

Positives: Great location for local shopping. Pool appeared nice. Free parking.

Negatives: No free WiFi. No free breakfast or other edible goodies.

Reviewer: Not provided on Sun 27 Mar 2011 rated 10 out of 10.

No complaints positive environment overall. The front desk staff forgot to provide us with our breakfast vouchers when we first checked in.

Positives: Outstanding experience overall.

Negatives: Could not control the thermostat and certain amenities were not replenished on our second day.

Reviewer: Not provided on Tue 15 Mar 2011 rated 10 out of 10.

It was everything that I expected.

Positives: A very nice hotel. No surprises.

Negatives: Nothing

Reviewer: Not provided on Thu 30 Dec 2010 rated 7 out of 10.

This hotel was well worth the money very clean rooms and lobby's hotel staff helpful and friendly, pet friendly, however, you would never be about to tell that any animals were here it was very clean and quite.

Positives: The rooms were clean and it was close to a lot of stores and restaurants.

Negatives: 9.95 per day for wireless per computer.

Reviewer: Not provided on Fri 19 Nov 2010 rated 10 out of 10.

Excellent bed and linens; a real down comforter with duvet cover. Very friendly and professional staff; good location for my needs.

Positives: Gorgeous decor and bed/linens. Very friendly and professional staff.

Negatives: Bathroom configuration was awkward; closet door in the way.

Reviewer: Not provided on Thu 21 Jan 2010 rated 9 out of 10.

Overall, this hotel is just good. I don't think its a 3.5 star and next time I visit that area I will choose a 3 star or less because there are nicer hotels. The lobby was the greatest thing about hotel. The hotel is close to everything so great location. The fitness room was good, but there was nothing to sanitize the equipment with - dirty. Hot tub was very hot and could hardly breath in the section where it is at. We had some issues with the<BR/>TV and comforter.

Positives: This hotel is in a great location. Close to everything.

Negatives: Rooms were outdated.

Reviewer: Not provided on Mon 04 Jan 2010 rated 10 out of 10.

The staff accommodated us on a nice room but when I mentioned that some teenagers where on the opposite room making some nice they immediately gave us another room in the Premium area of the hotel. The rooms are nice and elegant and the flat screen TV includes premium channels like HBO. Overall, a very pleasant experience that will definitely be repeated.

Positives: The staff was very helpful and friendly; they accommodated us in the premium area of the hotel at no extra cost.

Negatives: The breakfast menu was expensive but thats normal in hotels.

Reviewer: Not provided on Wed 21 Oct 2009 rated 10 out of 10.

Staff was excellent. Hotel was clean and very updated decor. I would definitely stay there again.

Positives: Staff was extremely friendly and very helpful.

Negatives: It was a little far from the mall, before. Priceline always put us much closer to the address we entered.

Reviewer: Not provided on Mon 24 Aug 2009 rated 1 out of 10.

The staff was rude, I requested a crib 4 times before I finally got one an hour<BR/>after my child's bedtime. The bedding was lumpy, in one of our rooms we had to flush at least twice. The pool was closed and we were told to use the pool at lifetime fitness. We had to take our small children outside and it was cold and windy, and the staff there was rude as well.

Positives: Checking out.

Negatives: Everything.

Reviewer: Not provided on Thu 20 Aug 2009 rated 5 out of 10.

Would have been nice to know this was a no smoking hotel. This was never listed in the room description when booking. Spent more time outside than in to smoke (not to mention the room smelled like smoke when we went in). There was only 1 bath towel in the room, and had to request more, which took about 20 minutes to get.

Positives: Good location.

Negatives: Non smoking.

Reviewer: Not provided on Wed 10 Jun 2009 rated 8 out of 10.

I like this location. Breakfast does not meet my expectations. Oatmeal was lumpy and not warm. Rooms are good. Staff is friendly.

Positives: Bed was very comfortable.

Negatives: Breakfast buffet was poor.

Reviewer: Not provided on Thu 21 May 2009 rated 10 out of 10.

Quiet with a friendly staff.

Positives: I've stayed here before, never had a bad experience.

Negatives: Nothing.

Reviewer: Not provided on Thu 30 Apr 2009 rated 8 out of 10.

Very helpful staff.

Positives: Quiet.

Negatives: No continental breakfast.

Reviewer: Not provided on Tue 21 Apr 2009 rated 10 out of 10.

Would stay again.

Positives: Quiet

Negatives: Jacuzzi was broken.

Reviewer: Not provided on Tue 14 Apr 2009 rated 10 out of 10.

I liked this hotel. It felt luxurious. Especially at the price. Only thing I would have liked to watch TV and have free internet. Of course morning breakfast would have completed the experience. All in all - a 3.5 star experience.

Positives: Excellent staff, convenient location, great sheets, beds.

Negatives: No TV, extra cost for internet, no complimentary breakfast.

Reviewer: Not provided on Fri 27 Mar 2009 rated 4 out of 10.

While in the Metro Detroit for a business function, I stayed at the Sheraton Hotel in Novi, MI. The hourly employees were extremely polite and hard working. However, being the lead for our meeting, I had the opportunity to work with the salary employees in the sales/ catering office. Most (not all) were not very accommodating and somewhat rude at times. The rooms were clean but the bedding appeared old. The atmosphere of the public areas was bland and stark, such things as the absence artwork on the walls was boring and not very warm nor inviting. The tableware was plain and appeared aged, but clean. I would stay there.

Positives: Clean and hourly staff pleasant.

Negatives: Worn bedding/tableware, managers rude and walls stark.

Reviewer: Not provided on Wed 18 Feb 2009 rated 8 out of 10.

Overall a good place to stay for business trip &amp; a good access to the Internet service.

Positives: Nice atmosphere, friendly service!

Negatives: Room not up-dated. Color coordination didn't&quot;t quite match.

Reviewer: Not provided on Fri 02 Jan 2009 rated 9 out of 10.

The staff is very friendly and accommodating. The pool area is quite nice, and overall, the hotel is a great place for large groups or families to stay. While the hotel food is good and all, it is far too pricey for what is offered.

Positives: The staff

Negatives: Nothing specific to the hotel, but it was too far from our main destination.

Reviewer: Not provided on Fri 15 Aug 2008 rated 9 out of 10.

Good location, view, and facility. However, the space in a room is limited.

Positives: Good location.

Negatives: Room is small.

Reviewer: Not provided on Tue 12 Aug 2008 rated 9 out of 10.

Very clean and location was excellent, food was good and employee were very helpful and friendly.

Positives: Very clean and quiet.

Negatives: Nothing.

Reviewer: Not provided on Mon 04 Aug 2008 rated 2 out of 10.

The hotel staff was very professional however they were not very friendly. There was no coffee for the room after the first night. The pool was supposed to be for adults only after 10 pm, however the pool and Jacuzzi were filled with children almost until closing at 11:00. All the amenities in the room had a price - internet, bottled water, movies etc.

Positives: Convenient location.

Negatives: Room had a musty odor and the bed linens were dirty.

Reviewer: Not provided on Tue 29 Jul 2008 rated 10 out of 10.

Exceeded our expectations. Very lavious.

Positives: Cleanliness and luxury.

Negatives: Nothing.