Courtyard

Reviewer: Not provided on Sat 16 Jul 2011 rated 7 out of 10.

Very simple, met needs but was not outstanding.

Positives: Jacuzzi in room.

Negatives: The room had a bad smell.

Reviewer: Not provided on Sat 23 Oct 2010 rated 10 out of 10.

Beautiful accommodations, friendly helpful staff, one of the best hotels I've ever been to!

Positives: Wonderful beds, best ever, and my daughter loved coffee bar in lobby.

Negatives: Hot tub was not that bubbly.

Reviewer: Not provided on Wed 10 Feb 2010 rated 9 out of 10.

Great location, Hotel staff were friendly and helpful. I would stay again.

Positives: The pool was open 24/7.

Negatives: It was great.

Reviewer: Not provided on Thu 04 Feb 2010 rated 8 out of 10.

A fine hotel. The staff is professional, courteous. A great place to stay.

Positives: Speedy check-in/check out. Clean environments.

Negatives: Lighting in bath area too low (Lumens).

Reviewer: Not provided on Tue 02 Feb 2010 rated 10 out of 10.

Very nice. Great price on Priceline!

Positives: Hot tub.

Negatives: Nothing.

Reviewer: Not provided on Wed 20 Jan 2010 rated 10 out of 10.

My girlfriend and I needed to get away for the evening, and we decided to stay here. We were there for one night. We had a beautiful clean room with a very large bed. The pool/hot tub was very clean. The staff was extremely friendly and would definitely stay there again.

Positives: Extremely clean and close to attractions.

Negatives: Screaming kids.

Reviewer: Not provided on Wed 18 Nov 2009 rated 10 out of 10.

Great hotel with excellent staff. Nice-sized rooms, comfortable beds, very clean and well-kept. Insulation between floors might not be the greatest, and it would help if they had free breakfast available, but otherwise it's excellent.

Positives: Very comfortable beds.

Negatives: Charged for breakfast.

Reviewer: Not provided on Sun 27 Sep 2009 rated 10 out of 10.

This Marriott was in a great location for guests wanting to be near the malls, restaurants and easy access to highways. I was disappointed with the fact that the hotel did not have on-site dining but there were many restaurants within one mile along with several that delivered to the hotel. The swimming pool and whirlpool were a bit small but there weren't many guests in the hotel during my stay so that did not pose a problem. The exercise room was also small but again, not many guests so we pretty much had the hotel and amenities to ourselves. The rooms were clean and the staff was friendly and accommodating. A definite bonus is that the swimming pool is open 24 hours! Adults only after 11 pm. Nice perk when most pools close at 10 or 11 pm and are usually packed with screaming and splashing kids.

Positives: The cleanliness and modern atmosphere was a comfort as well as the comfort of the room.

Negatives: Breakfast was an additional cost and there was no on-site restaurant.

Reviewer: Not provided on Tue 01 Sep 2009 rated 9 out of 10.

it was fine for my needs

Positives: close to freeway

Negatives: they charge for breakfast. i expect that from a 3 star not a 2

Reviewer: Not provided on Fri 10 Jul 2009 rated 7 out of 10.

The air wasn't working, we called the front desk and they said it should work based on the buttons we pressed. I let the front desk person know in the morning it did not work and she didn't offer anything for the inconvenience. Also, every hotel should offer free breakfast. If not, the breakfast should at least go past 9:30 am - I found that unacceptable.

Positives: Comfy pillows.

Negatives: Air conditioning didn't work. No free breakfast.

Reviewer: Not provided on Tue 23 Jun 2009 rated 5 out of 10.

Most hotel provide you with a free continental breakfast. I think because I was from Price Line they wanted to charge me for breakfast $7.95. That was poor. Although the hotel was not busy I was given the furthest room from the front desk forcing me to trek further than necessary. Not very bright.

Positives: Location, Price, comfort, free internet

Negatives: Breakfast was not included, $7.95 extra

Reviewer: Not provided on Thu 30 Apr 2009 rated 6 out of 10.

This was not up to par. No restaurant, unattractive and old, fuzzy old TV's, not very soundproof, and major excavations of parking lot and landscaping woke me up early.

Positives: Maybe location. Good shopping.

Negatives: It was unattractive, no restaurant, old TV, noisy, parking lot under loud construction.

Reviewer: Not provided on Fri 03 Apr 2009 rated 9 out of 10.

This was a great location, great staff and convenient for food nearby.

Positives: The staff was amazing and friendly.

Negatives: The hot-tub was out of order for days and no-one at the front desk was aware.

Reviewer: Not provided on Thu 02 Apr 2009 rated 5 out of 10.

The pool had no supervision. We spent minimal time in the pool area due to kids jumping and diving into the 3' pool. Moreover, some of the kids were running in the pool area. A few kids were injured due to falling. Also, the staff was never at the desk. When you walked up to the desk you had to wait for them to come out of the office to help. My card didn't work after we used the pool area. The receptionist was on the phone and I had to wait until she finished to get a new key. She was talking to a customer; however, the call clearly wasn't all business related. I waited in my wet clothing while she finished her 5 minute call. I'm certain that the head cold I had the day after was caused by me standing in my wet clothes as the door opened for other guests. I didn't bother making complaints since the lady at the front desk was very rude.

Positives: Good location.

Negatives: The staff was not friendly.

Reviewer: Not provided on Thu 29 Jan 2009 rated 10 out of 10.

Great breakfast for a reasonable price. Very friendly and helpful staff. We would stay there again.

Positives: The staff was very friendly and helpful. The rooms were very clean and comfortable. It was close to many restaraunts.

Negatives: We were there in January and the indoor pool was quite cold, so we got in the hot tub and only 2 of the 6 jets worked.

Reviewer: Not provided on Mon 27 Oct 2008 rated 9 out of 10.

Would stay again for sure, it<BR/>was very nice. Room was small by staying solo it was great.

Positives: Great water pressure in the shower.

Negatives: Room was small.

Reviewer: Not provided on Wed 13 Aug 2008 rated 8 out of 10.

Very nice, small hotel conveniently located off the interstate with lots of restaurant choices close by.

Positives: Carpet was very clean, room was very clean.

Negatives: There was stains on the sheets of one bed. We told the hotel registrar.

Reviewer: Not provided on Thu 13 Sep 2007 rated 1 out of 10.

Te fan /air in our room did not work, but the worst thing was the inconsiderate rude staff. We were treated very poorly, we were lied too, and no attempt was made to fix the problems we encountered, our reservation got mixed up and she would not help us at all. We were told we do not get traditional hotel service because we paid less that we were in so many words cheap and werent treated with respect because we paid less than the normal rate. We were not able to go back in our room to retrieve the clothes we left there, but had to make an extra trip to get them when housekeeping was there.

Positives: The hotel had a nice room even though the fans did not work.

Negatives: The absolute worst hotel experience we have ever had, staff was rude and did not address any issues.

Reviewer: Not provided on Tue 12 Jun 2007 rated 10 out of 10.

I arrived late - after midnight - and I did not get any grief. Their shuttle wasn't working so they sent a cab for me. At their expense. I was astounded that even though I spent a fraction of the cost of the room, they still went the extra mile. I travel through grand rapids a lot and will make it a point to stay here again.

Positives: Clean friendly accommodating friendly staff.

Negatives: They made me check out!