Four Points By Sheraton

Reviewer: Not provided on Mon 12 Apr 2010 rated 10 out of 10.

Very modern look. Decor in rooms is nice with lots of channels. Shower works great. Could not get Wi-Fi to work on my computer. Only 1 or 2 computers available for use in small business center.

Positives: The bathroom decor is awesome!

Negatives: Could not get air in room to stay on...it was warm

Reviewer: Not provided on Sat 26 Dec 2009 rated 10 out of 10.

Our stay was excellent, the location is very good and has many restaurants and stores around and the personnel was very caring and nice. I didn't believe that it was a 2 stars. It was so nice that we were caught by the snow storm and decided to go back to this same hotel to wait the two more days we stayed there, I would recommend.

Positives: For the star level, it was very clean, safe and very comfortable. The personnel was excellent.

Negatives: We had two rooms, the second one had the tub scratched and was not as nice as the first one. The restaurants menu needs a little more variety.

Reviewer: Not provided on Tue 06 Oct 2009 rated 8 out of 10.

Great hotel, I had a problem with my first room because I could hear everything clearly next door and was awaken several times during the night, called front desk to complain at 1am then again at 2:30am no one answered. the next morning they got an ear full, the manager apologized and upgraded my room to a Jr suite and the rest of my stay was excellent.

Positives: Management solved all my problems.

Negatives: My original room you could clearly hear next door.

Reviewer: Not provided on Sat 05 Sep 2009 rated 9 out of 10.

This hotel was very attractive and had nicely decorated rooms and public areas. The whole staff was friendly and helpful.

Positives: The rooms had plenty of space to move around.

Negatives: A lot of unfinished area in parking area.

Reviewer: Not provided on Wed 22 Apr 2009 rated 7 out of 10.

The best value I have experienced in a Washington DC area hotel. The only negative is the internet service. It's very bad. I know its free but I would rather pay for good internet service than deal with the very spotty service they provide for free. Overall its a beautiful modern room with flat screen<BR/>TV and mini fridge. It also has free parking and a free shuttle to the subway.

Positives: The room was modern with flat screen

Negatives: Bot the wired and wireless internet was spotty at best.

Reviewer: Not provided on Thu 14 Aug 2008 rated 9 out of 10.

Good location, friendly staff, clean rooms, nicely furnished; recently renovated by Sheraton and nicely done!

Positives: Cleanliness and furnishings of room.

Negatives: Lack of Saturday night parking because of gathering in hotel.

Reviewer: Not provided on Mon 21 Jul 2008 rated 2 out of 10.

Water plumbing came off of the shower, noisy.

Positives: TV.

Negatives: Noisy, walls paper thin, traffic noise.

Reviewer: Not provided on Sun 20 Jul 2008 rated 8 out of 10.

Stay was very enjoyable and I would recommend to friend and family.

Positives: The rooms were very spacious, clean and comfortable.

Negatives: Swimming pool under renovation, window view was a wall.

Reviewer: Not provided on Tue 27 May 2008 rated 8 out of 10.

Very nice new hotel, the extras in the room made me want to stay longer. The refrige, microwave, flat screen TV, all are a plus. The location right of the major highway as well as the food locations near by, all had me saying I wish I could have extended my stay but they must have been over booked.

Positives: The room set up was very nice, had a lot of extras.

Negatives: I could not change my room from a double bed to a king, also unable to extend my stay.

Reviewer: Not provided on Mon 26 May 2008 rated 10 out of 10.

Beautiful room with a plasma TV and lots of pillows, with a pillow top mattress and outstanding business center.

Positives: Everything.

Negatives: The shower floor was slippery (no traction).

Reviewer: Not provided on Sat 24 May 2008 rated 10 out of 10.

With a 2.5 star, along with the Sheraton name, I had high expectations. Even though the hotel was under some construction/renovation while we stayed there, I was pleasantly surprised from the moment I walked in. They did a wonderful job and I have really no complaints. Just be sure you talk to the front desk about their shuttle service, as they do not have a sign-up sheet for the use of the shuttle. Instead, you just call down when you want it and you are at the mercy of the service's availability. Also, it only runs until 10:00 p.m., which is tough for tourists traveling into D.C. and wanting to stay in the city until later in the evening. The Metro stop in New Carrollton runs until midnight during the week, so we had the hassle of calling a cab (which was a hassle for the time and location of the Metro stop), and getting back to the hotel. However, in no way did that taint our stay, and I would surely stay here again.

Positives: Even though under construction, exceeded expectations.

Negatives: Shuttle service policies need to be better described to guests.

Reviewer: Not provided on Wed 07 May 2008 rated 10 out of 10.

Very nice, great value, family friendly and comfortable. I will seek out other Sheratons in other cities we go to.

Positives: The Room and beds were very comfortable with lots of fluffy pillows.

Negatives: The prices in the restaurant were too high.

Reviewer: Not provided on Mon 21 Apr 2008 rated 8 out of 10.

The staff was something rude and very short with you. The shuttle service they offered at times could be slow. And I did not get my newspaper.

Positives: The location.

Negatives: The staff could be rude.

Reviewer: Not provided on Mon 21 Apr 2008 rated 3 out of 10.

Our flight got in at 11:45pm, by the time we got our car and drove from Baltimore to the hotel; it was almost 1:15am. At 5:25am the heat came on however we were on the top floor right below the heat exchanger which was on the roof. The noise was so loud and the room vibrated so badly, neither my husband nor I got back to sleep. The kicker was that after we asked the manager to come to the room, he called and stated they already knew of this problem from previous complaints but they still rent out this room. His attitude was that he didnt even care.

Positives: Ease from highway.

Negatives: Room right below heat exchanger on roof.

Reviewer: Not provided on Mon 07 Apr 2008 rated 9 out of 10.

Very clean and comfortable, stylish and modern. Spacious room and bath. Mini fridge, microwave and TV very nicely placed. Beds & pillows comfortable. Location was good as to highway access but the area around hotel (in one direction) seemed a bit rough. There was a police car in the parking lot and that was reassuring and also not reassuring. Overall, a very nice place would go there again.

Positives: Very stylish and clean.

Negatives: Neighborhood was on the edge of a bad area.

Reviewer: Not provided on Thu 10 Nov 2005 rated 8 out of 10.

Overall a pleasant experience. Nice lobby.

Positives: Convenient, Nice staff, Worth the price.

Negatives: Lighting in the bathroom, water pressure.

Reviewer: Not provided on Sun 24 Jul 2005 rated 3 out of 10.

It just seemed old and not properly maintained.Only one ice machine worked and it was far away from my room.

Positives: Lcation

Negatives: I would rather stay at a Motel 6 than a Ramada again.

Reviewer: Not provided on Sat 25 Jun 2005 rated 8 out of 10.

I felt that it was a fair deal. The rooms were comfortable, staff friendly and the general apperance of the hotel clean. I would return to the hotel again.

Positives: They had a great shuttle service to the Metro

Negatives: The pool hours were from 4pm-10pm, which is not suitable for young children to enjoy