Best Western Grand Venice Hotel Wedding & Conference Center

Reviewer: Not provided on Fri 23 Sep 2011 rated 10 out of 10.

Best hotel $45 can buy! Hotel staff friendly and helpful.

Positives: Upscale common areas and EXCELLENT hotel staff!

Negatives: No laundry facilities on premises.

Reviewer: Not provided on Sat 16 Apr 2011 rated 2 out of 10.

The foul smell of the lobby hit us as soon as we walked in a made us sick to our stomach. It smelled like mold and mildew had been in the carpets for years. The elevators were overly perfumed to hide the smell, then the very dark hallways smelled just as bad but also had a stale grease smell. The "breakfast" in the am was stale muffins and such that looked like they were the same ones put out day after day. NO one was eating. And the breakfast room was in some conference room on the second floor. There was also just one ice machine for the entire building. Also caught the night desk clerk snoring in the chair.

Positives: Nothing.

Negatives: The lobby smelled horrible as well as the hallways. It made you not want to breath the air.

Reviewer: Not provided on Sun 13 Feb 2011 rated 2 out of 10.

I feel the hotel is in dire need of renovation. The fitness center is dangerous with broken equipment and loosely attached benches.

Positives: Clean bed.

Negatives: Hotel is in dire need of renovation. Staff more interested in speaking on the telephone than taking care of business.

Reviewer: Not provided on Tue 09 Nov 2010 rated 10 out of 10.

Nice place, super price and pizza places within walking distance.

Positives: Large rooms.

Negatives: Lobby area was a bit dingy.

Reviewer: Not provided on Sat 16 Oct 2010 rated 5 out of 10.

Lobby and hallways need cleaning. Shabby, Entire hotel is over the hill needs to be replaced. No working internet service. Room was clean and carpet was newer. Overall not up to chain standards.

Positives: Newer carpet in room / room was clean.

Negatives: Pool and restaurant closed.

Reviewer: Not provided on Fri 17 Sep 2010 rated 8 out of 10.

This hotel was pretty good. Staff was very friendly, rooms were clean, breakfast was great. Located about 1 mile off I-70. Plenty of places to eat. Price was great!

Positives: Rooms are clean.

Negatives: Pool under construction.

Reviewer: Not provided on Sun 15 Aug 2010 rated 8 out of 10.

Although hotel clean & friendly staff, no security at entrance doors after hrs, & no automatic doors at entrance; weather temp at 97.F with no pool facilities. We were stranded with our RV having to be repaired, so depending on local transportation was essential.

Positives: Refrigerator & microwave in room.

Negatives: No ice machine on floor as described in hotel manual; no swimming pool;TV going bad; no decent restaurants around.

Reviewer: Not provided on Sun 18 Jul 2010 rated 8 out of 10.

Good hotel, met my expectations. I was not disappointed.

Positives: Clean, attractive, friendly, & good price.

Negatives: I liked this hotel.

Reviewer: Not provided on Tue 29 Jun 2010 rated 8 out of 10.

A nice hotel.

Positives: Nice location.

Negatives: Lobby was very warm with little air conditioning.

Reviewer: Not provided on Tue 20 Apr 2010 rated 9 out of 10.

I got a nice, clean room at a reasonable price. The Frond Desk Clerk was helpful and friendly. I got to the hotel and went to bed. I got up the next morning and was on my way. Not much of a stay to write a complete review.

Positives: Front desk clerk was friendly and helpful.

Negatives: Not a big deal, but hotel is three (3) to four miles from I-76.

Reviewer: Not provided on Sun 07 Feb 2010 rated 10 out of 10.

Great rooms and comfortable environment.

Positives: Modern design, lobby and room, comfortable bed.

Negatives: The location can be found from my GPS.

Reviewer: Not provided on Tue 12 Jan 2010 rated 5 out of 10.

Not a 3 star hotel, 2 at best.

Positives: Staff was friendly, location was good and great internet.

Negatives: Old, dark hardly any guests.

Reviewer: Not provided on Sat 02 Jan 2010 rated 8 out of 10.

Nice hotel but hard to locate in small town.

Positives: Food service and clean.

Negatives: Hard to find.

Reviewer: Not provided on Thu 15 Oct 2009 rated 8 out of 10.

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Positives: Lots of space and privacy.

Negatives: Front desk person.

Reviewer: Not provided on Thu 17 Sep 2009 rated 1 out of 10.

This was the least desirable hotel I have every stayed. I would not recommend this hotel to anyone. The lobby and my room were not clean.

Positives: Nothing.

Negatives: Unclean, poor service, not a good location.

Reviewer: Not provided on Mon 18 May 2009 rated 5 out of 10.

Inside was fine. Everything in the room worked and it was comfortable. It is an old, tired property that has the feeling of distress.

Positives: Rooms were functional and staff was excellent.

Negatives: It was tired, the pool was closed, restaurant closed, rough location.

Reviewer: Not provided on Wed 29 Apr 2009 rated 8 out of 10.

The hotel was much nicer than I expected. It was clean and actually a pretty room.

Positives: Comfortable bed.

Negatives: Vending machines very low, no ice on our floor.

Reviewer: Not provided on Fri 17 Apr 2009 rated 5 out of 10.

Overall not worth the price.

Positives: Easy access.

Negatives: Dirty wall in room, 1 trash can, restaurant closed.

Reviewer: Not provided on Mon 29 Dec 2008 rated 4 out of 10.

On the surface, a wonderful place and maybe we just had an unusual experience. But when we went to our first room, the smell of cigarette smoke was overwhelming. Although the hotel staff was friendly and agreed to change our room, even the second room had the scent of smoke. I am sensitive to these things, so my stay was not that pleasant.

Positives: The rooms and lobby were lovely and clean, except for the air.

Negatives: The smoke.

Reviewer: Not provided on Wed 05 Nov 2008 rated 3 out of 10.

The hotel is old and outdated. The lobby is full of old and dusty fake floral arrangements. There are no hotel amenities and there is a questionable night club attached. The undesirable type of people loitering around the hotel and club late at night did not make me very comfortable, not to mention the loud bass music that was playing kept us up until 2am.

Positives: The hotel had a very central location for the purpose of our visit.

Negatives: There were absolutely no amenitites other than a terrible breakfast. They didn't even have conditioner in the room.

Reviewer: Not provided on Thu 24 Jul 2008 rated 6 out of 10.

Kind of in a very busy part of town.

Positives: Fridge in room.

Negatives: No restaurant and no pool indoor or outdoor.

Reviewer: Not provided on Thu 29 May 2008 rated 10 out of 10.

This was a nice neat hotel with big rooms and polite staff. They have free internet access as well. Located right next to the CVS pharmacy, McDonalds, and the dollar store, so it was pretty convenient. Main negative was that it is right next to a bar (shares the same parking lot). Both nights I was there I was heckled by drunk people hanging outside the hotel as I came inside.

Positives: Clean, big rooms, big lobby with gift shops.

Negatives: Located right next to bar (shares parking lot) so there were drunk people heckling guests as they came in at night.

Reviewer: Not provided on Fri 26 Oct 2007 rated 6 out of 10.

This hotel was in the middle of town. It has a restaurant and a loud bar in the evening. The walls in the rooms are very, very thin. The hotel staff was very nice and accommodating though.

Positives: The hotel staff was very cordial and likable.

Negatives: The walls were very thin.

Reviewer: Not provided on Wed 17 Oct 2007 rated 5 out of 10.

Use a cleaning solution that is aromatic, appealing to the senses, not pine scented. Respect does not disturb policy. Do not enter rooms when sign is posted. Vacuum corners. Brighten lobby colors and floral arrangements.

Positives: The room was comfortable.

Negatives: Violated my privacy.

Reviewer: Not provided on Sat 04 Aug 2007 rated 8 out of 10.

Ask for a room not facing highway 40.

Positives: It was within walking distance of the ballpark

Negatives: Air conditioner unit was noisy; street noise

Reviewer: Not provided on Sat 28 Jul 2007 rated 7 out of 10.

The hotel is older and under renovation. It is very quiet but they need to learn to vacuum the carpets are always dirty.

Positives: Priced right.

Negatives: Not the cleanest.

Reviewer: Not provided on Mon 09 Jul 2007 rated 7 out of 10.

Fast is nothing.

Positives: Staff was outstanding in resolving a room problem.

Negatives: Had to change rooms because of inadequate air conditioner in the first one.

Reviewer: Not provided on Tue 03 Jul 2007 rated 6 out of 10.

The hotel was, at some point, obviously excellent. I'm not sure if it is being renovated, or decaying. There's an older, unused motor lodge portion of the property with an inoperable outdoor pool. The staff, however, was extremely good, and very friendly.

Positives: Location is excellent.

Negatives: No pool, fitness room being remodeled. Old.

Reviewer: Not provided on Sat 16 Jun 2007 rated 6 out of 10.

This Hotel is close to a few fast food restaurants, It's somewhat clean. Could be better. It does however get my allergies going. Bar was being remodeled I think. Restaurant was never open. Continental breakfast was a joke. Maids won't clean your room if they see the do not disturb sign only make 1 attempt and never check back.

Positives: It's very quiet.

Negatives: Not the cleanest. Rooms needs Vacuumed.

Reviewer: Not provided on Sun 03 Jun 2007 rated 1 out of 10.

The place is a dump run by idiots.

Positives: I did not like it at all. It was a much degraded space.

Negatives: Above.