Renaissance Baltimore Harborplace Hotel

Reviewer: Not provided on Wed 21 Sep 2011 rated 7 out of 10.

This was a 5 star hotel that had way too much going on. Multiple weddings were very noisy, and congested the lobby, hallways and elevators. A problem with our room received multiple apologies, but no timely resolution (it took 3 tries). Though they did make amends with complimentary room service, I spent half the day feeling frustrated.

Positives: Room service's bread pudding was very good.

Negatives: Broken glass and dirty socks in our room from previous guest. Took 3 calls to front desk to resolve.

Reviewer: Not provided on Mon 05 Sep 2011 rated 10 out of 10.

This is my second time at this hotel, mainly because my first experience was so good. Your stay starts off on the right foot with the helpful friendly staff upon check in. The room is very clean and updated. A group of us went for the Yankees/Orioles game, and the hotel is only a few blocks away and a short walk.

Positives: Very clean, Close to inner harbor and attractions, friendly/helpful staff.

Negatives: None.

Reviewer: Not provided on Tue 23 Aug 2011 rated 10 out of 10.

Terrific hotel, great location. Lobby is a little dark, functional but still quite nice.

Positives: Courteous helpful staff, great location.

Negatives: Parking is expensive but it is throughout the city, so not the hotel's fault.

Reviewer: Not provided on Sun 21 Aug 2011 rated 9 out of 10.

This is a nice hotel, near lots of things to do in the harbor area, right next to a mall.

Positives: It is a nice hotel - great amenities.

Negatives: I hate the charges for WiFi.

Reviewer: Not provided on Wed 10 Aug 2011 rated 9 out of 10.

Great hotel and location. Long waits at check-in/check-out. Poor design, very long walk from elevator to most rooms.

Positives: Location, elegance.

Negatives: Long waits at check-in/check-out. Poor design, very long walk from elevator to most rooms.

Reviewer: Not provided on Fri 05 Aug 2011 rated 10 out of 10.

The location of this hotel is unbeatable, and the rooms are clean and very very nice. Free wi-fi or premium TV channels would be nice -- you get the feeling that they figure if you can afford the hotel, you can pay even more for any amenities. The hotel staff is very professional.

Positives: Location! Also, staff very accommodating when I had to change from king to double-queen after check-in due to family emergency..

Negatives: No free wi-fi or free "business center" internet connection.

Reviewer: Not provided on Mon 18 Jul 2011 rated 10 out of 10.

Very clean nice hotel, would gladly stay again.

Positives: Much nicer than the last hotel in Baltimore.

Negatives: Nothing.

Reviewer: Not provided on Tue 21 Jun 2011 rated 9 out of 10.

The hotel was awesome! It was beautiful and connected the the gallery (shopping mall). It was also right across the street from the harbor which was dino-mite!! I had a blast and would definitely stay here again.

Positives: I loved how close it was to the harbor and how pretty it was.

Negatives: No continental breakfast or regular breakfast of any kind.

Reviewer: Not provided on Tue 21 Jun 2011 rated 8 out of 10.

Really nice decor. but everything is ala carte. Services that are free at most lower level hotels were charged for. you could not even use a computer in the business center without paying for it!

Positives: Nice decor.

Negatives: Charged for business computer use.

Reviewer: Not provided on Mon 20 Jun 2011 rated 9 out of 10.

Great place to stay for Romance, leisure or with family. Location is great if weather is bad because of the mall. Harbor across the street.

Positives: Mall elevator away with food court. included. Harbor across the street . bedding great . Space

Negatives: So far to get to the room. lots of walking. needs microwave since they have the frig. Parking $28

Reviewer: Not provided on Mon 23 May 2011 rated 2 out of 10.

They charge $12.95 per Mac address per day. We had 3 laptops, 1 tablet and 1 iPod touch and could only use 1 device on any day without getting double charged.

Positives: it was convenient and comfortable

Negatives: the internet pricing was unfair and unreasonable and the staff was rude about it

Reviewer: Not provided on Mon 02 May 2011 rated 10 out of 10.

Exceptional hotel right across from the harbor, beautiful appointed rooms with top notch staff! I would stay here again.

Positives: Staff was very knowledgeable and very willing to help with any needs.

Negatives: Outside rooms facing Pratt street where a little noisy late at night.

Reviewer: Not provided on Thu 07 Apr 2011 rated 9 out of 10.

Excellent location, nice room, very clean, friendly staff. Parking a bit on the expensive side for guests.

Positives: Excellent location, nice room, and

Negatives: Expensive parking.

Reviewer: Not provided on Mon 22 Nov 2010 rated 10 out of 10.

We enjoyed the hotel and loved the inner harbor area with all the shops and restaurants. We also had a good time visiting Fort McHenry for the history of the area.

Positives: Beautiful appointments and walking distance to inner harbor.

Negatives: Depending on where your room was,it was a very long walk to the elevator.

Reviewer: Not provided on Mon 01 Nov 2010 rated 7 out of 10.

The hotel location was great, the staff needs some more polish, for example they didn't mention the parking garage or local sights until you inquired about them. They didn't suggest their restaurant or menu. The doorman was better than the rest of the staff. They didn't communicate your departure with the cleaning staff. But it was refurbished and nice.

Positives: Location.

Negatives: Charged $13 / day for Wi-Fi!

Reviewer: Not provided on Sun 19 Sep 2010 rated 9 out of 10.

Recommend staying at this hotel if you want to be close to the inner harbor. Staff were extremely helpful and courteous. Would stay here again.

Positives: Great area close to inner harbor.

Negatives: Expensive menu, very thin walls!!

Reviewer: Not provided on Thu 16 Sep 2010 rated 10 out of 10.

The view from the room was exceptional. It overlooked the harbor. The room was very loud if you had a harbor view. It is located right on a busy street and on the corner of a major intersection.

Positives: Very close to attractions, and the hotel was very elegant.

Negatives: You could hear all the noise from the street. It was very loud.

Reviewer: Not provided on Mon 13 Sep 2010 rated 9 out of 10.

Great location with a great view. Rooms are spacious and clean. I was able to walk from the lobby right into the mall. Great dining all around within walking distance. The only thing I could recommend to the hotel manager would be to discount parking for visiting guests.

Positives: Location. Did

Negatives: Parking was always easy and available, but has a great price.

Reviewer: Not provided on Fri 10 Sep 2010 rated 10 out of 10.

Nice location and friendly staff.

Positives: Location was great and view spectacular of harbor.

Negatives: Had to pay extra to upgrade to a harbor view.

Reviewer: Not provided on Mon 06 Sep 2010 rated 9 out of 10.

The best hotel we've stayed in by far. The beds were very comfortable, slept very well. The shower was the best ever at a hotel. The problems incurred were: refrigerator didn't work, our deli meats went bad. Also, unable to switch rooms to a floor where there were no children. Children were running up and down halls all day and night, crying, screaming, playing, slamming doors, etc.

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Positives: Comfortable beds &amp; excellent shower.

Negatives: Unable to stay another night and expensive parking.

Reviewer: Not provided on Sat 14 Aug 2010 rated 10 out of 10.

Overall, excellent value for the money. Great location with lots of amenities in the vicinity.

Positives: Location, comfortable rooms.

Negatives: Pool area a little small, hot tub out of service..

Reviewer: Not provided on Sun 08 Aug 2010 rated 9 out of 10.

The location was wonderful and the staff was very friendly. I would stay again in a heartbeat.

Positives: Very friendly staff.

Negatives: Parking was not included/expensive extra.

Reviewer: Not provided on Wed 09 Jun 2010 rated 8 out of 10.

Great location, clean and nice rooms

Positives: Great location.

Negatives: No complaints.

Reviewer: Not provided on Sun 30 May 2010 rated 10 out of 10.

The hotel staff was very friendly, helpful and accommodating. The hotel and room was clean and very modern. It was very quite in the hallways and we were able to sleep without being disturbed by noise in the hallways.

Positives: It was centrally located to the harbor.

Negatives: I had no issues.

Reviewer: Not provided on Fri 14 May 2010 rated 9 out of 10.

Very nice hotel, great inner harbor, and location close to all attractions.

Positives: Location.

Negatives: Crowded elevators.

Reviewer: Not provided on Mon 26 Apr 2010 rated 10 out of 10.

Hotel is a very nice upscale hotel.

Positives: The decor and bedding was awesome.

Negatives: The fact that there is an additional fee to park.

Reviewer: Not provided on Sat 24 Apr 2010 rated 8 out of 10.

This was a very beautiful hotel, and we were able to enjoy a short walk to the Inner Harbor even though both my wife and I have mobility issues. Gorgeous property and a friendly, professional staff.

Positives: Nearness to the Harbor.

Negatives: Too much traffic noise.

Reviewer: Not provided on Mon 12 Apr 2010 rated 8 out of 10.

Friendly staff, accommodated our request for a room change due to bed configuration (needed two doubles, not a king) only one set of elevators meant a very long walk to our room.

Positives: Close to inner harbor.

Negatives: One set of elevators meant long walk to room.

Reviewer: Not provided on Mon 29 Mar 2010 rated 8 out of 10.

The only problem I had this time is that the hotel lost my breakfast order, and I was given breakfast after 12:30 PM. The lateness made me leave later than planned.

Positives: Always clean and beautiful.

Negatives: Lost my breakfast order.

Reviewer: Not provided on Sat 20 Mar 2010 rated 10 out of 10.

Did not stay long here, but was very nice.

Positives: Large rooms, large TV.

Negatives: Walk from elevator was a little long - not a big deal.

Reviewer: Not provided on Tue 09 Mar 2010 rated 8 out of 10.

Hotel was excellent, the automated garage checkout was screwed up! The 3 days parking, when I tried to exit the garage, an additional $48 was charged! I had to spend almost an hour to clear it up, going up to the desk clerk to get a new voucher to clear my car at the gate.

Positives: Convenient (to convention center), comfortable.

Negatives: Lobby bar closed Friday eve. Had trouble getting car out of lot-overcharged.

Reviewer: Not provided on Wed 24 Feb 2010 rated 9 out of 10.

I loved the hotel beautiful views and location comfortable bed very clean but the charges are $ 26/day for self day $ 15/day for Wi-Fi stayed at the Hyatt down the street $ 20 for the whole stay parking and free Wi-Fi.

Positives: Very comfortable great location beautiful views.

Negatives: Charge for everything! $26/day for self park $15/day for Wi-Fi.

Reviewer: Not provided on Thu 04 Feb 2010 rated 10 out of 10.

Excellent hotel. Convenient to shopping and restaurant in the heart of downtown Baltimore.

Positives: Beautiful and great location.

Negatives: Walls were a little thin.

Reviewer: Not provided on Tue 26 Jan 2010 rated 9 out of 10.

Clean, attractive hotel with efficient staff and nice amenities. Pool is small but clean and there is a whirlpool! Pool hours limited to am and pm, at least in the winter. Enjoyed our stay.

Positives: Clean and

Negatives: Limited pool hours morning and evening only.

Reviewer: Not provided on Tue 22 Dec 2009 rated 9 out of 10.

The lobby is very nice and the front desk staff was quite courteous. The room was beautiful and the bed so comfy! The flat screen was a nice touch and the room was large.

Positives: They were very friendly and contemporary.

Negatives: They charged me in advance in case of incidentals and parking was $26/day!

Reviewer: Not provided on Wed 09 Dec 2009 rated 9 out of 10.

This is a lovely hotel located directly across the street from Baltimore's Inner Harbor.

Positives: Very comfortable bed and bedding; attractive furnishings; large bathroom; great location.

Negatives: Bathroom in lobby was messy with no paper; room service left dirty plates in hallway until late in the afternoon, surprised we didn't have shampoo.

Reviewer: Not provided on Wed 09 Dec 2009 rated 10 out of 10.

Great hotel in a great location. Helpful, and friendly staff.

Positives: Location, friendliness and large room with lovely bedding and lights.

Negatives: The lobby could use a bit of love.

Reviewer: Not provided on Fri 04 Dec 2009 rated 9 out of 10.

Good hotel with lot of amenities. Big indoor mall attached to the hotel. Lot of attractions nearby with plenty of restaurants and shops.

Positives: Well maintained and courteous hotel. Located in the historic Baltimore Inner harbor and nearby to all attractions.

Negatives: Parking is expensive and there is no complimentary breakfast.

Reviewer: Not provided on Tue 01 Dec 2009 rated 9 out of 10.

Great room, convenient to harbor attractions. Great bathroom!

Positives: Location was close to inner harbor.

Negatives: Nothing!