DoubleTree by Hilton

Reviewer: Not provided on Sun 17 Jul 2011 rated 10 out of 10.

I<BR/>would recommend this hotel to family and friends.

Positives: Staff was so helpful friendly.

Negatives: Had nothing we didn't like.

Reviewer: Not provided on Tue 14 Jun 2011 rated 1 out of 10.

The staff is not friendly nor it is helpful. It took me 60 minutes to check into my room, the staff kept telling me 15 more minutes each time I went back. Check-in time is 4 pm and we arrived promptly at 4 pm. The hotel room is sparse with the bathroom amenities quite limited. I left a breakfast request outside my door at 7 pm and it was never picked up so we awoke thinking we would have breakfast delivered. It never arrived. My bill was delivered during the night though, as well as a paper and the dishes outside the room were picked up.

Positives: Nothing

Negatives: The staff was unfriendly and not helpful.

Reviewer: Not provided on Mon 17 Jan 2011 rated 10 out of 10.

Overall, Doubletree provides great service and quality rooms dispite a few hicups.

Positives: Good hotel for the money.

Negatives: Roaches and maids ignoring the do not disturb sign.

Reviewer: Not provided on Mon 27 Dec 2010 rated 7 out of 10.

The hotel was clean and nicely remodeled. The older facilities were clear with a very slow draining shower drain and very slow heating hot water in our first room. The staff was quick to respond; however, and immediately helped us move to another room and gave us a free movie for the hassle. Can't say enough about the helpfulness of the staff. The beds had foam pads to make them more comfortable, but the beds were so old that you rolled to the middle. My husband put the very nice, fluffy pillows from the bed on the floor and slept more comfortably there.

Positives: The staff was friendly and helpful, went the extra mile to correct problems. Decor was nice for a remodeled hotel.

Negatives: The beds were very uncomfortable. Though nicely remodeled, it was obvious that it was an older hotel because of bathroom wear and tear.

Reviewer: Not provided on Mon 10 May 2010 rated 2 out of 10.

Stayed three nights. The first room, the first night, was a no smoking room that smelled like stale cigarettes and sour milk. Went to the front desk and was told I could change rooms the next night and that if I left my luggage in the room it would be moved and I could just find out where it was moved when I returned the next day. The next day, upon return, they had no idea what I was talking about. No kings left but I did change to a room with double beds. Walked in, that all was well, didn't smell bad like the other room and the desk chair in this room wasn't broken. Proceeded to connect my laptop, then the air conditioning kicked in. Thought a jet was taking off. Shut it down to take a shower after a long day working. Shower only half worked unless you left it on full and wanted to listed to pipe noise. Faucet in the sink was loose. I travel all the time for work.

Positives: Close to where I was working and good restaurants nearby. That's about it.

Negatives: Rooms were poorly maintained.

Reviewer: Not provided on Mon 12 Oct 2009 rated 7 out of 10.

Not worth the price for a one night stay.

Positives: Public areas nice and meeting rooms great.

Negatives: Bath was not good at all. Only a tiny shower. Water went on bath floor.

Reviewer: Not provided on Wed 05 Aug 2009 rated 10 out of 10.

Great location, within walking distance to stores and dining.Hotel comfortable and upscale accomodations.

Positives: Comfortable bed and soft, fluffy towels.

Negatives: Provide no extras ie. toothpaste, toothbrush. No refrigerator in room.

Reviewer: Not provided on Mon 22 Jun 2009 rated 9 out of 10.

Reasonable place for the price I paid. Would stay there again if in Annapolis.

Positives: Convenient location-helpful staff-nice room setup.

Negatives: Bed was way too soft. View from room wasn't very inviting.

Reviewer: Not provided on Wed 01 Oct 2008 rated 8 out of 10.

Arrived Friday afternoon. Lobby was small and crowded with about a dozen or so people. The noise level was high and difficult to speak with the desk clerk. Found out there was a wedding reception both Friday and Saturday night as well as a class reunion Saturday evening. Parking was hard to come by.
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Positives: Convenient to restaurants, attractions &amp; interstate.

Negatives: Small lobby and very noisy.

Reviewer: Not provided on Sat 13 Sep 2008 rated 7 out of 10.

This hotel was adequate, I don't believe it was a 3 star hotel. To its credit, the staff was friendly and helpful.

Positives: The location.

Negatives: Bathroom sink was too high, toilet too low, no towel rack, no where to put luggage, offensive odor.

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

Overall, nice and great price. I wished the hotel pool was open, big disappointment.

Positives: Easy access to the Naval Academy. Location is good in relation to shops, restaurants.

Negatives: Pool was closed and it was very hot out. Wanted to lounge and couldn't.

Reviewer: Not provided on Thu 28 Aug 2008 rated 9 out of 10.

Day front desk person, not very helpful and/or knowledgeable. Night front desk was very helpful and answered all my questions.

Positives: The cookies, computer room.

Negatives: No coffee in lobby, no free breakfast.

Reviewer: Not provided on Thu 28 Aug 2008 rated 9 out of 10.

The Double Tree in Annapolis was very nice. The staff was friendly, the place was clean and bright, the room was very attractive with super plush beds, down comforters and lots of nice soft pillows. Even the bathroom was comfortable. However, we had to pay $10 to have a refrigerator put in the room. A hotel was nice, should already have them in the rooms. I would definitely stay here again, but hopefully they'll put a fridge in the rooms as standard equipment.

Positives: Friendly staff, plush room with nice beds, down comforters and lots of soft pillows.

Negatives: The elevator was very small and had to pay $10 to have a refrigerator put in the room.

Reviewer: Not provided on Sun 24 Aug 2008 rated 5 out of 10.

Not appropriate for business travelers until they fix their internet connection.

Positives: Clean.

Negatives: Internet access is abysmal.

Reviewer: Not provided on Wed 20 Aug 2008 rated 10 out of 10.

The hotel is in a good location with good restaurants nearby. The pool is very large but right next to highway, so there was traffic noise all the time. Not much they can do about that.

Positives: The hotel was very clean and very nicely decorated.

Negatives: There was no table in the room. We had room service and it made it very difficult to eat.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Centrally located and easy to find. Amenities close by if the restaurant is busy, it was not. Clean and attractive lobby and staff.

Positives: Comfort of the room and the quality of service.

Negatives: I do not live there.

Reviewer: Not provided on Wed 30 Jul 2008 rated 9 out of 10.

Nice property - would stay again.

Positives: Modern and spacious.

Negatives: One computer didn't work in business center.

Reviewer: Not provided on Tue 29 Jul 2008 rated 9 out of 10.

Shuttle service was a plus because it allowed us to keep the car on property and not worry about parking in downtown Annapolis. The beds were very comfortable, the room was clean, and the outdoor pool was large. However, the hotel was extremely noisy because of the pets that were allowed on the lower level (we were not made aware of this when checking in), the outside traffic, the doors opening and closing, and the noise of the air conditioning. Overall, though, I would recommend it for the price, especially if I could stay in a different room on the upper level floors.

Positives: Shuttle service available. Beds were extremely comfortable, shower was relaxing and room was clean.

Negatives: Dogs (barking) were allowed in the room next to us, we could hear both external car traffic and internal hallway noise, air conditioning was noisy.

Reviewer: Not provided on Thu 10 Jul 2008 rated 9 out of 10.

Had never stayed at a Doubletree or any of it's partner hotels. I was very pleased with the location, staff, cleanliness, and amenities. Restaurant was good with very attentive staff. I would recommend the hotel & stay there again if in the area.

Positives: Friendly staff, very clean room, good amenities, good restaurant.

Negatives: No AC operating on our arrival, room took an hour or two to cool down.

Reviewer: Not provided on Thu 10 Jul 2008 rated 7 out of 10.

Overall we enjoyed our stay. The hotel was conveniently located to both the highway and to Annapolis.

Positives: It was spacious and clean.

Negatives: There was no vending on the first floor and the restaurant was very expensive.

Reviewer: Not provided on Thu 03 Jul 2008 rated 8 out of 10.

I was impressed when I saw the Doubletree Hotel, even more so when walking through the doors. The staff was very friendly. We even got a free hot cookie. We had a king size suite. The bed was nice with a ton of pillows. I do wish the room had a fridge. There was a nice cafe and restaurant/bar as well. Another nice thing was a free shuttle service to downtown Annapolis. Overall a nice experience.

Positives: Great location, friendly staff, spacious rooms and nice beds.

Negatives: Need a fridge.

Reviewer: Not provided on Thu 03 Jul 2008 rated 9 out of 10.

I enjoyed my stay and I would go back to it again.

Positives: Very clean and very friendly.

Negatives: We had to evacuate the hotel because of a small fire.