Best Western Annapolis

Reviewer: Not provided on Mon 12 Sep 2011 rated 10 out of 10.

Was very impressed with service.

Positives: Staff was very friendly & helpful.

Negatives: Access to computer was not very private & only available which made it difficult to use as always being used.

Reviewer: Not provided on Tue 30 Aug 2011 rated 5 out of 10.

Our building was smoke free, but people were smoking in the hallway and when we called down the lady working Friday night told us smoking was ok. My child has really bad allergies and it could have meant an ER run for is. But other than it was a great stay.

Positives: It is right next to Annapolis Town Center.

Negatives: Just the rude lacrosse team that was also staying there.

Reviewer: Not provided on Tue 21 Jun 2011 rated 9 out of 10.

Great value. Big breakfast and a great host to keep things supplied. Everything met our expectations.

Positives: Accomodating, friendly.

Negatives: Bit of a smoke smell in first room.

Reviewer: Not provided on Tue 17 May 2011 rated 4 out of 10.

Although in a good location and having a free breakfast, I probably wouldn't stay her again. The building was very old, and, even though it had been updated, it wasn't great. The breakfast was just OK, the bed sunk in the middle and it was a very small room. I had to climb over the bed to get to the bathroom as my husband sat at the computer chair.

Positives: The hotel was in a good location.

Negatives: I heard a lot of traffic at night. My husband and I rolled to the middle of the bed!

Reviewer: Not provided on Tue 29 Mar 2011 rated 8 out of 10.

Great location. Needs bathroom updates...painted shower stall.

Positives: Hotel staff was friendly.

Negatives: Sockets in walls were loose. Paint was ugly and stained.

Reviewer: Not provided on Thu 24 Feb 2011 rated 8 out of 10.

Stayed here for a single night on short notice and I arrived late. Accommodations met my needs and it was clean convenient place to stay.

Positives: Convenience of booking on short notice clean and adequate for a couple of nights.

Negatives: Could not combine discounts.

Reviewer: Not provided on Wed 03 Nov 2010 rated 9 out of 10.

Overall, the hotel was conveniently located, was clean and, as stated before, was rated 3-star upscale

Positives: The front desk was helpful in enabling us to get where we needed to go.

Negatives: The breakfast was way too small, didn't accommodate the number of guests that needed to use it.. The ice-machine was poorly located, melted too fast.

Reviewer: Not provided on Wed 10 Feb 2010 rated 9 out of 10.

This hotel served its purpose and was close enough to the interstate that it was easy to get right back onto the road. I did not have any problems with interstate traffic noise.

Positives: Their ability to keep roads and sidewalks clear of snow was great.

Negatives: The walls were a little thin, I could hear people on the other side.

Reviewer: Not provided on Fri 25 Dec 2009 rated 8 out of 10.

Besides the beds which had terrible mattresses, which made it hard to sleep, not a bad hotel - decent breakfast, nice location, clean. I have no real complaints, but they need new mattresses ASAP!

Positives: Very close to Sam's Club where we worked.

Negatives: Terrible mattress, did not sleep well at all.

Reviewer: Not provided on Fri 02 Oct 2009 rated 6 out of 10.

For business travel, it is a good hotel. For family leisure, it will do the job, but could have been more quite - doors slam when going in and out of the facility.

Positives: They served a good breakfast.

Negatives: The walls are thin - you can hear doors slamming and people taking in the hall way.

Reviewer: Not provided on Wed 26 Aug 2009 rated 10 out of 10.

The hotel staff was extremely friendly and accomodating. The rooms were very clean and spacious. The size of the bathroom was exceptionally big for a hotel bathroom.

Positives: I like how pleasant the staff was and how easy the check in/ out process was.

Negatives: There wasn't anything that I didn't liike.

Reviewer: Not provided on Wed 12 Aug 2009 rated 6 out of 10.

The Best Western Hotel,Annapolis MD, is a very nice clean hotel with a good breakfast included in the price. It is not easy to find, the sign on Riva Road is small and easy to miss, especially at night. Google or mapquest could not give us an adequate map or directions. Once we figured it out, we had no problems but the first time at night we had to stop twice to ask for directions.

Positives: The price was right with a nice breakfast included.

Negatives: It was quite difficult to find, especially at night, when returning from downtown.

Reviewer: Not provided on Sun 19 Jul 2009 rated 10 out of 10.

The hotel was in a great location, but it was a little hard to find. I loved my room it was so comfortable. My next vacation there, and it will be a next time, I am going to request to same exact room. I am a History major so the trip was perfect for me.

Positives: Close to the historic town, I love history.

Negatives: I was a little nervous about the door I had to share between rooms, but I loved the room.

Reviewer: Not provided on Sun 14 Jun 2009 rated 10 out of 10.

Would absolutely stay again and hope to get it when making a bid. Staff is exceptionally accommodating and friendly. Great breakfast. Cannot beat quality for price paid. Wonderful experience. Close to Six Flags Amusement Park.

Positives: The pool, friendly staff.

Negatives: No restaurant.

Reviewer: Not provided on Wed 10 Jun 2009 rated 1 out of 10.

Location was pretty moderate to shopping area but food and room was poor.

Positives: Location.

Negatives: Dirty.

Reviewer: Not provided on Wed 18 Feb 2009 rated 7 out of 10.

I have two complaints, first the television channels are horrible. There were just basic channels, no more than 20 channels. No premium channels or even mid level channels. Secondly, there were no King beds available. In previous hotels I've never had an issue with switching rooms.

Positives: Room Smelled Fresh

Negatives: cable very bad; no king beds

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

I enjoyed my stay. When I got to the hotel they told me I would have to change rooms for the next night to a smoking room. After much discussion and going down early the next morning, I was able to stay in my room, but a hassle to do so.

Positives: The breakfast was better than expected.

Negatives: The door to the room did not close unless you actually pushed it hard closed.

Reviewer: Not provided on Wed 02 Jul 2008 rated 7 out of 10.

Comfortable room. Basic amenities. Bad breakfast.

Positives: Requested new room and were quick to respond.

Negatives: Location extremely hard to find. Bad breakfast.

Reviewer: Not provided on Thu 22 May 2008 rated 10 out of 10.

Very good value for the price. Good breakfast included and morning paper. Clean and well maintained and staff very inviting.

Positives: Kept in excellent condition with very good staff.

Negatives: Liked everything.

Reviewer: Not provided on Tue 13 May 2008 rated 8 out of 10.

Staff good helpful and willing. Food service was very good and they took care of a lot of people with a smile and a thank you.

Positives: They handled big crowds with a smile.

Negatives: It rained it was a good hotel.

Reviewer: Not provided on Thu 01 May 2008 rated 9 out of 10.

Good place to stay for business travel. Would stay there again.

Positives: Customer service & comfortable pillows.

Negatives: Had to move rooms twice to get working AC or sheets.

Reviewer: Not provided on Wed 02 Apr 2008 rated 10 out of 10.

This hotel was great. I will certainly recommend this hotel to my friends and family.

Positives: Check-in and check out were extremely fast and easy.

Negatives: The bathroom was very small.

Reviewer: Not provided on Wed 02 Apr 2008 rated 7 out of 10.

Clean, pleasant. The staff was fine, but could have been friendlier. I appreciated the continental breakfast, and the help I got in my quest for wireless internet. Mattress was too much like a trampoline.

Positives: Free wireless access.

Negatives: Noisy refrigerator in the room.

Reviewer: Not provided on Tue 18 Mar 2008 rated 9 out of 10.

The hotel staff was very friendly everything was neat and clean.

Positives: Staff friendly and room were neat and clean.

Negatives: Only problem was that housekeeping didn't speak English and couldn't understand what I wanted.

Reviewer: Not provided on Sat 23 Feb 2008 rated 8 out of 10.

It's a good rate, so for the money, good.

Positives: It's okay.

Negatives: Heat blows too high even at low setting.

Reviewer: Not provided on Sat 05 Jan 2008 rated 9 out of 10.

The room was much nicer than I had anticipated due to recent renovations. Great breakfast setup. I was very pleased but felt I could have done better on the price at least on my second day.

Positives: Newly renovated.

Negatives: No negatives.