Marriott Louisville East

Reviewer: Not provided on Mon 08 Sep 2008 rated 10 out of 10.

I was concerned after reading some of the comments, but have to tell you it was a wonderful stay. From check in to check out, the experience was great. The staff was trained well and very warm and friendly. The place was spotlessly clean and the rooms were comfortable and clean. I would definitely stay here again.

Positives: Staff was exceptionally pleasant, room was clean, bed was comfortable.

Negatives: Can't think of a thing!

Reviewer: Not provided on Sat 06 Sep 2008 rated 8 out of 10.

Our room was very comfortable and clean. The area was nice and felt safe.

Positives: The swimming pool and hot tub.

Negatives: Throughout our whole stay the leftover food from room service was left outside the room next door in the hallway.

Reviewer: Not provided on Fri 05 Sep 2008 rated 9 out of 10.

Common areas where beautiful and well maintained, the location was convenient and we enjoyed our stay.

Positives: Friendly staff, very clean and well maintain. Life guard on duty was great.

Negatives: Would like access to computer in business area at no charge for map quest.

Reviewer: Not provided on Thu 04 Sep 2008 rated 1 out of 10.

Great hotel, they just treated us like we were invisible.

Positives: It was a nice hotel.

Negatives: They treated us like we were invisible.

Reviewer: Not provided on Tue 01 Apr 2008 rated 6 out of 10.

A good thing they have a relationship with a nearby gym. Theirs is terrible.

Positives: Friendly staff.

Negatives: Facilities not open enough hours.

Reviewer: Not provided on Tue 26 Sep 2006 rated 7 out of 10.

Overall, the hotel was quite nice. Beautiful lobby, nice indoor pool, and in a great centralized location. Our only issue was that the employees in the restaurant were slightly rude and acted as if we were an inconvenience rather than a customer. Also, the bed was awful. Neither my husband nor I could sleep. We travel a lot and most hotels of this caliber are upgrading their mattresses- this location definitely should! The lines and pillows were fine just the mattress!

Positives: Great location.

Negatives: The bed was horrible!

Reviewer: Not provided on Tue 05 Sep 2006 rated 8 out of 10.

Good. Did not like location. Did not like being charged for internet.

Positives: Clean.

Negatives: They charged for internet usage.

Reviewer: Not provided on Tue 16 May 2006 rated 9 out of 10.

The hotel was clean and amazing looking because of the huge window over the pool but the food was not good. The bed was so comfortable and the weekend rates were reasonable.

Positives: It was very clean and the bed was great, it was so soft.

Negatives: I didn't like the food from room service.

Reviewer: Not provided on Sun 23 Apr 2006 rated 10 out of 10.

The hotel has the facilities and the comfort one would expect of a 3 star hotel. The stuff was friendly and helpful.

Positives: The staff was very helpful and the accommodations were very comfortable. What I would expect for a 3 star rating. I especially enjoyed the bed linen.

Negatives: Nothing really to speak of.

Reviewer: Not provided on Thu 20 Apr 2006 rated 10 out of 10.

Good location. Staff friendly. Great room. The room service was prompt, food very good, excellent buffet on Easter Sunday. Prices reasonable. We hope to return for another visit.

Positives: When the discovered it was our 50th wedding anniversary they upgraded our room to the concierge level and sent us a gift basket.

Negatives: Can't.

Reviewer: Not provided on Tue 18 Apr 2006 rated 8 out of 10.

This is a nice hotel-good quality but not the top for a Marriott.

Positives: Easy free parking.

Negatives: Some of the rooms and area are outdated.

Reviewer: Not provided on Fri 07 Apr 2006 rated 8 out of 10.

Very clean, rooms not spacious but comfortable. On site dining for family expensive but other eating options within walking distance or very short drive. Pool area very nice. Attendant on duty was helpful and friendly.

Positives: Parking safe and free, kids enjoyed the pool, easy access to freeway.

Negatives: No alarms sounded for tornado warning! We knew because we were watching TV.

Reviewer: Not provided on Fri 07 Apr 2006 rated 9 out of 10.

We had an excellent stay. The hotel was very nice.

Positives: Fresh fruit at check in and amenities in room.

Negatives: Window over poor were dirty.

Reviewer: Not provided on Mon 03 Apr 2006 rated 9 out of 10.

This is a classic Marriott property. The room was very comfortable and nicely appointed. The only negative in my whole trip was having to pay $9.99 to access the Internet I think this is a big rip-off!!! The room service breakfast was on-time and served warm - and it was reasonably priced!!!

Positives: I enjoyed the spaciousness of the king size room, as well as the nice amenities.

Negatives: I HATE to pay for Internet access. This should be FREE!!!

Reviewer: Not provided on Thu 23 Mar 2006 rated 9 out of 10.

A little confusing to find, had to call hotel for directions. Nice facilities. Comfortable beds. Good workout room, pool and Jacuzzi.

Positives: Clean. Room was nice, comfy. Had all we needed.

Negatives: I like a fridge in room.

Reviewer: Not provided on Wed 22 Mar 2006 rated 10 out of 10.

Off the beaten path, but with excellent rooms and facilities, very friendly staff.

Positives: Nice pool and workout facilities.

Negatives: Odd location, rickety elevators.

Reviewer: Not provided on Mon 20 Mar 2006 rated 10 out of 10.

I would highly recommend this hotel to my friends and fellow travelers.

Positives: Friendly staff, clean room and excellent bed.

Negatives: Coffee maker on the desk was a little awkward.

Reviewer: Not provided on Thu 16 Mar 2006 rated 9 out of 10.

It's a shame that this hotel is located away from the tourist areas of Louisville. It's a showcase and a beautiful hotel. It's located in what's clearly a business travel area, but very convenient to the interstate highways. Our room was spotless, the beds were extremely comfortable, and the service was excellent.

Positives: The architecture, layout and overall spotless nature of this hotel were awesome.

Negatives: The $10 charge for high speed internet access seemed high, but consistent with other Marriott hotels.