Fairfield Inn & Suites

Reviewer: Not provided on Mon 29 Aug 2011 rated 10 out of 10.

This hotel deserves a 3 star rating. We travel a lot and stay often in Lexington. This trip we stayed in three separate hotels, (the other two in Lexington) and this hotel definitely was comparable and competitive with the more upscale venues.
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Positives: Cleanliness, friendly personnel, updated decor, location, and chocolate chip cookies.

Negatives: I'm a tough sell and this hotel was beyond my expectations based on star ratings.

Reviewer: Not provided on Fri 23 Oct 2009 rated 6 out of 10.

Customers need a receipt right after swipe, in order to see what was actually charged to card. I was over charged and a hold was on my entertainment money. It put a damper on my trip.

Positives: Great continental breakfast.

Negatives: Over charge on credit card.

Reviewer: Not provided on Mon 11 Aug 2008 rated 6 out of 10.

Was very pleased with this particular hotel in Frankfort. Did stay at a Memphis Fairfield Inn the next two nights and the experience wasn't as good.

Positives: Staff.

Negatives: Fitness facility could use some work.

Reviewer: Not provided on Fri 18 Jul 2008 rated 9 out of 10.

The hotel was easy to find and check-in was quick. Checkout is at noon. I was traveling on business and my meeting was not until 12:30. Starting at 8:30 and every hour thereafter, the housekeeping staff would knock on my door, asking when I was checking out. If you plan on staying in the room past 8:30, I'd advise placing the "Do Not Disturb" sign on your door. The room was clean and there were quite a few channels on the TV. I would stay here again.

Positives: The bathroom was large and very well-lit.

Negatives: Housekeeping/Checkout time.

Reviewer: Not provided on Fri 11 Jul 2008 rated 7 out of 10.

The Hotel was clean and the breakfast was good. The staff did call when entering the room to see if everything was okay. We did question not having a refrigerator and microwave, she was going to check and call back, which she never did.

Positives: The Hotel Hallway and elevator was very warm.

Negatives: The exercise equipment needed maintenance.

Reviewer: Not provided on Wed 07 May 2008 rated 10 out of 10.

The hotel was very clean. I would stay there again. Good location. Excellent value.

Positives: Very clean and quiet.

Negatives: Could not get connected to Wi-Fi for two days.

Reviewer: Not provided on Thu 15 Nov 2007 rated 5 out of 10.

This is an extremely well located hotel but it's not the Hampton for just a few more dollars I will not stay in a Fairfield again.

Positives: Friendly staff cleans facility.

Negatives: Small rooms cheap towels.

Reviewer: Not provided on Wed 03 Oct 2007 rated 9 out of 10.

We stayed at this hotel before & returned. We probably will stay at it again in the future.

Positives: Location, breakfast included, ambience, patio, clean, pool & exercise room.

Negatives: Some staff were very, very nice & others not as efficient & pleasant.

Reviewer: Not provided on Wed 26 Sep 2007 rated 8 out of 10.

The hotel was decent for the money. We had a king size room that was clean. My problem with the room was it had a horrible smell. I think it is a result of the hotel once allowing smokers. The Jacuzzi was also out of order during our stay. The hotel is located on the West side with a majority of sit down restaurants being on the East side. A short drive away.

Positives: The staff was friendly.

Negatives: The hotel is located on the west side of town.

Reviewer: Not provided on Sun 12 Aug 2007 rated 10 out of 10.

Met expectations.

Positives: Convenient location, right price, clean & included breakfast.

Negatives: Air conditioner needed cleaning.

Reviewer: Not provided on Wed 01 Aug 2007 rated 5 out of 10.

This is a hotel that was fine for a one night stay, but I would not like to stay for a week.

Positives: The staff was friendly.

Negatives: The sheets were rough and the room was bland.

Reviewer: Not provided on Thu 19 Jul 2007 rated 9 out of 10.

My wife and I were well pleased with everything about the stay. Friendly staff, clean, quiet, etc. We enjoyed our stay and would stay again if needed.

Positives: Just about everything at this hotel was very good. I'm well pleased.

Negatives: Can't think of anything.

Reviewer: Not provided on Thu 12 Jul 2007 rated 9 out of 10.

I would recommend this hotel to others.

Positives: Very nice staff.

Negatives: Very small pool.

Reviewer: Not provided on Sun 08 Jul 2007 rated 10 out of 10.

The hotel was very clean and the staff was excellent. They went out of their way to be helpful. The room and rest of the hotel was very clean. However, the pool area was small but that's ok. Overall was very satisfied with Fairfield Inn and Suites. I would definitely go back.

Positives: The staff was very friendly and helpful. It was very clean and very much in a convenient area.

Negatives: The pool area was very small. But still yet this would be a very good hotel for the business traveler.

Reviewer: Not provided on Thu 05 Jul 2007 rated 7 out of 10.

This is a nice hotel. The room was spacious, and it was good to have a (free) big breakfast. I have only two pretty small complaints: the pool is really small, resulting in my getting into an argument with the mother of two girls who were splashing all over the place and ended up kicking me; and the microwave in the breakfast room seemed to be running with the door open, which I found rather scary!

Positives: The room was very nice and roomy.

Negatives: The pool was really small!

Reviewer: Not provided on Thu 14 Jun 2007 rated 3 out of 10.

It looks like a nice place, but there was a bad mold/mildew smell in the hallways and room. The pool is very small, children can't even swim laps. However, the staff was friendly and accommodating. If there aren't any other hotels available, it would suffice for the night.

Positives: Desk staff was friendly.

Negatives: The mild/moldy smell in the hallway and room.

Reviewer: Not provided on Fri 27 Apr 2007 rated 10 out of 10.

Very nice for the price we paid. Was one block from a great new Mexican restaurant that had really good food? Very easy to get to off the highway.

Positives: Front desk clerk very pleasant and helpful for restaurant location.

Negatives: No refrigerator or microwave in room. We like a fridge. Pool very small.

Reviewer: Not provided on Thu 29 Mar 2007 rated 9 out of 10.

We were very happy with our stay. We will recommend this hotel to friends and family.

Positives: The hotel was extremely clean and comfortable.

Negatives: The swimming pool is very small.

Reviewer: Not provided on Tue 13 Mar 2007 rated 9 out of 10.

Staff was friendly, the room was exceptionally clean, and the bed was very comfortable, with two kinds of pillows and clean coverlet (I'm one who will take off the bedspread rather than sit on it if it looks like it doesn't get washed). The breakfast bar had a waffle maker in addition to the regular items, as well as refrigerated sausage biscuits to warm up. I loved being able to open the window for fresh air into the room. The pool was very small, and I never had time to try it out. The fitness room seemed pretty well equipped, though I didn't manage to work out while I was there.

Positives: Very clean, comfortable beds, cable TV had channels I wanted (HGTV & Food), good fitness equipment. Window in room could open. Microwave in common area.

Negatives: No fridge in room, no restaurants nearby (four miles to next exit where there were lots- not a bad drive).