Courtyard

Reviewer: Not provided on Fri 13 May 2011 rated 4 out of 10.

I sent a complaint to Marriott. I would not stay at a Marriott hotel again due to issues we had. See above cooments, plus fact that hotel doors are not sliding doors and I had to put items down to get through both sets of doors. What would a handicap person door to enter hotel. Then General Manager informed me that I should have stayed in "family hotel" since I thought sink area was too small to function. Wow

Positives: Staff was great and room was large

Negatives: No sliding doors to enter lobby, squeaky beds, small sink area, towels and sheets were awful rough and cheap

Reviewer: Not provided on Fri 19 Feb 2010 rated 9 out of 10.

It was nice for the money.

Positives: I like the fireplace.

Negatives: We had no hot water on our room.

Reviewer: Not provided on Fri 24 Jul 2009 rated 7 out of 10.

A nice, comfortable hotel. The amenities weren't very extensive- very small fitness room, decent pool and hot tub (though this was out of order during my stay). Had a breakfast for $8 which is free at similar hotels. Overall it was clean and comfortable and very convenient to the airport.

Positives: Clean and comfortable.

Negatives: Mediocre amenities.

Reviewer: Not provided on Thu 21 May 2009 rated 9 out of 10.

Very nice accommodations. My only objection is that it had no free breakfast. The Residence Inn, just across the street from the Courtyard (and an affiliate of Courtyard) has a nice free breakfast. At the Courtyard, they have a restaurant which, of course, charges for breakfast.

Positives: Nice layout; very clean; and good amenities.

Negatives: No free continental breakfast.

Reviewer: Not provided on Tue 12 May 2009 rated 5 out of 10.

This hotel was close to the CVG airport and the rooms were nice.<BR/> With the extra charge paid for breakfast I could have paid for a nicer hotel with breakfast included.

Positives: Very close to the Cincinnati airport.

Negatives: The continental breakfast was an extra charge.

Reviewer: Not provided on Thu 07 May 2009 rated 9 out of 10.

The hotel is clean, spacious, comfortable, great location off interstate.

Positives: Excellent location, clean, comfortable.

Negatives: We were pleased.

Reviewer: Not provided on Thu 24 Jul 2008 rated 9 out of 10.

Overall very nice. Didn't have any hot water one morning for a show.

Positives: Clean, friendly staff.

Negatives: No hot water for show one morning.

Reviewer: Not provided on Wed 23 Jul 2008 rated 10 out of 10.

Everything was great except the debit card issue. If you use a debit card for incidentals, they put your account on hold for 7-10 days. This is not at all good for those who do not like or do not have a credit card. I would be surprised if they haven't gotten many complaints.

Positives: The rooms were very nice. Very clean.

Negatives: Putting your account on hold if you use a debit card. They need to change this policy immediately.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

Overall great experience, would definitely stay there again.

Positives: Very comfortable bed.

Negatives: The pool was closed temporarily for repairs.

Reviewer: Not provided on Thu 28 Feb 2008 rated 9 out of 10.

Conveniently located near the Northern Kentucky/Greater Cincinnati International Airport; accessible with free 24 hour airport shuttle. Rooms are especially spacious for a hotel in this class.

Positives: Clean, spacious room and bathroom.

Negatives: Lumpy mattresses.

Reviewer: Not provided on Tue 22 Jan 2008 rated 10 out of 10.

Everything was up to date and lovely. The pool was pristine and spacious. The common area was well decorated. The king size bed and pillows were so comfy. We would love to stay at Courtyard again any time.

Positives: More then I expected, just beautiful.

Negatives: Water bottles for sale in room.

Reviewer: Not provided on Wed 02 Jan 2008 rated 5 out of 10.

Hotel did not have any roll away beds and the room was very hot and the ac was turned off do to winter but the vent would only blow hot air would not switch to cold.

Positives: Indoor pool.

Negatives: NA.

Reviewer: Not provided on Mon 12 Nov 2007 rated 10 out of 10.

Met my needs for business travel, was clean comfortable and safe. Good breakfast buffet. Bottled water in the room was grossly overpriced at $4.00. Water should be complimentary. Overall, I was very pleased.

Positives: Convenient to my business needs and comfortable, clean and safe.

Negatives: Food and drinks were pricey as was beverage /snack center.

Reviewer: Not provided on Fri 09 Nov 2007 rated 6 out of 10.

We had to be moved from our first room due to an ant infestation.

Positives: Comfortable bed.

Negatives: Ants!

Reviewer: Not provided on Sat 13 Oct 2007 rated 3 out of 10.

The hotel staff was very rude. Actually told me that we'd be kicked out without warning if we are loud. And that it's a 250 dollar fine if we smoke. I signed the paper about that; I didnt need to be told again.

Positives: The room was clean.

Negatives: The hotel staff was awful and talked down to you.

Reviewer: Not provided on Thu 04 Oct 2007 rated 9 out of 10.

Convenient, close and newly updated. Good value for the money. Now, if they just had a free breakfast.

Positives: Updated, clean, amenities fit what I wanted.

Negatives: Warm, the air conditioning was not cool enough.

Reviewer: Not provided on Tue 02 Oct 2007 rated 8 out of 10.

This is a very good hotel for business travelers who would like to stay close to the airport. Easy access on and off interstate.

Positives: Very easy to locate and friendly staff.

Negatives: We were looking for something closer to Cincinnati red's game.

Reviewer: Not provided on Mon 10 Sep 2007 rated 8 out of 10.

Pl recording said that hotel handled bed requests. Staff said that to process that request would mean that they must charge more. Big hassle for what should have been a routine request.

Positives: Nice clean pool.

Negatives: No microwave.

Reviewer: Not provided on Tue 14 Aug 2007 rated 9 out of 10.

The hotel room had a pleasant appearance as it featured new carpeting and nice furnishings. I had a pleasant night sleep as the mattresses were extremely comfortable mattresses and the air conditioning worked well in a quiet manner.

Positives: Centrally located to restaurants and attractions.

Negatives: Bathroom sink stopper did not work correctly. I fixed it without calling the front desk.

Reviewer: Not provided on Tue 14 Aug 2007 rated 8 out of 10.

Easily driven to, just off I-275. Exterior well kept. Immediate attention upon check in. Room spacious, cool and clean. Business district location so not large selection available close by for dining. Pool available. Waiting room. No continental breakfast included in with stay. Free coffee was available. Dining in house for breakfast for $9/person.

Positives: Free paper. Check out easy. Clean.

Negatives: No Continental Breakfast on weekend.