Staybridge Suites West Des Moines

Reviewer: Not provided on Sun 13 Jun 2010 rated 8 out of 10.

The suite that I stayed in was very clean and well taken care of. The kitchen and bed were extremely nice. However the bathroom and TV were very old for the room which I was surprised about due to the price of the room. While it is nice to have the ability to cook your own food, I feel that it doesn't negate the need for some room service options.

Positives: I thought that the bed was very comfortable.

Negatives: The tv and bathroom were outdated..

Reviewer: Not provided on Tue 17 Mar 2009 rated 9 out of 10.

This hotel is great for the business traveler or family. The continental breakfast was great; hot, plenty of choices and plenty of seating. The pool was clean and well stocked with towels and the staff was very pleasant to work with. Great location off a major interstate intersection.

Positives: Hot breakfast - plenty of dining room.

Negatives: Small suite - smell of smoke.

Reviewer: Not provided on Wed 21 May 2008 rated 10 out of 10.

Would highly recommend. Very close to shopping and restaurants. Nice large suites with kitchen facilities. Frees breakfast rated very high on scale. Safe location, close to upscale shopping center and freeway.

Positives: Location great, comfortable bed and loved the kitchen great breakfast.

Negatives: No complaints.

Reviewer: Not provided on Tue 29 Apr 2008 rated 9 out of 10.

The room was large and clean. The breakfast was hot, with a variety of choices. The front desk staff was friendly and accommodating. In the end, it is what it is - a 2-star hotel - but a very well-kept 2-star hotel.

Positives: The staff was very friendly and helpful.

Negatives: The television was small and old-fashioned.

Reviewer: Not provided on Tue 29 Apr 2008 rated 1 out of 10.

Quite possibly the worst hotel experience I've ever had. When I first got there, the room looked okay. I arrived late at night (got up to my room after 10:30). After I went out to eat, I filled up the Jacuzzi tub/shower combo to try it out. My wife wanted me to get one for the house, so this was my chance to see what it was like. I got in, and turned on the jets. To my horror, from out of the jets spewed what looked like chunks of dead skin. I immediately turned off the jets, drained the tub, and after I quit gagging I took a shower. I'm not a complainer, but I decided this was definitely worth complaining about, even if it was late. I informed the night manager about what had happened. His solution was to move me to another room. It was after 11:30 p.m. at this time, and I had to leave before 8 in the morning. I sure as heck wasn't going to take another bath. I wasn't about to move all of my belongings to another room at that late hour. It's disappointing, since I go to the Des Moines area all the time, and it's the first time I've been to this hotel.

Positives: The breakfast served in the morning was better than expected.

Negatives: Jacuzzi tub spit out what looked like chunks of dead skin through the jets.

Reviewer: Not provided on Wed 23 Apr 2008 rated 10 out of 10.

The kitchen in the suite was well furnished with microwave oven, two burner stove, full-size refrigerator, dish washer, and pots and pans and dishes. It had a very nice pool and hot tub open 24 hours, and a wonderful complimentary hot breakfast. The rooms were very clean. Free laundry is available.

Positives: Suite was excellent. Breakfast was great.

Negatives: A little hard to find for the first time visitor.

Reviewer: Not provided on Thu 21 Feb 2008 rated 8 out of 10.

Overall we had a pleasant stay. We could hear someone elses TV all night on one of the nights. Staff was very friendly and complimentary newspapers were nice.

Positives: Breakfast area was big.

Negatives: Whirlpool in pool area did not work.

Reviewer: Not provided on Thu 07 Feb 2008 rated 8 out of 10.

This hotel was very well located with it being close to the Interstate and to the Jordan Creek Mall/eating establishments. The staff was very friendly and helpful. The only bad thing was the construction that was going on (which I didn't know about) but hopefully, that will just add to the attractiveness when they are all done.

Positives: The staff was very helpful and friendly.

Negatives: They were undergoing construction.

Reviewer: Not provided on Sat 18 Aug 2007 rated 8 out of 10.

Although we didn't spend much time in our room, when we did it was comfortable and met our needs.

Positives: Spacious accommodations, good breakfast.

Negatives: Rooms not sound proof, slow elevator (only one).

Reviewer: Not provided on Thu 19 Jul 2007 rated 9 out of 10.

My wife and I stayed there for part of our honeymoon and were impressed with the size of the bed, spaciousness of the room, and overall quality of the staff. Staybridge was a good beginning to the trip.

Positives: Beautiful view and an enormous bed.

Negatives: Difficult to find at first.

Reviewer: Not provided on Wed 27 Jun 2007 rated 7 out of 10.

Overall our stay was nice at this motel. Other than the rooms and pool needing work, I would recommend this hotel. Breakfast was included in the stay, which made it nice. They may need to add a little more option to their hot breakfast.

Positives: The staff was very friendly and kind!

Negatives: The room we stayed in had pieces of the wall falling. The pool and hot tub needed some repair work.

Reviewer: Not provided on Sun 24 Jun 2007 rated 5 out of 10.

The room we were placed in had cigarette burns in the comforter. They replaced that quickly when we called, but by that time we noticed that the rug under the air conditioner was wet. The man who delivered the new comforter said it was probably the drip pan overflowing, but they never seem to know about it until its too late. The ceiling in the bathroom was significantly peeling off. Not a feeling of cleanliness or comfort. The free breakfast was pretty good for what it was - should get better fruit selection. I liked the kitchenette and full size coffee maker, too, and the free high speed access in the guest room. Nevertheless, we're thinking this was more like a two star.

Positives: The free breakfast.

Negatives: The condition of the room.

Reviewer: Not provided on Sun 24 Jun 2007 rated 10 out of 10.

Locations is excellent, just off interstate, but still quiet. Jordan Creek Mall just down the road with lots of eating choices. Rooms are very large with microwave and refrigerator, would make a very comfortable for a several day visit.

Positives: Sundowner complimentary hors d'oeuvre, wine/beer.

Negatives: Whirl pool was in need of repair.

Reviewer: Not provided on Wed 30 May 2007 rated 8 out of 10.

Very nice for the price and the breakfast was hot and delicious. The front desk was very kind and helpful.

Positives: The breakfast - my daughter loved it too.

Negatives: The pool was a little small.