Sheraton

Reviewer: Not provided on Sun 03 Jul 2011 rated 10 out of 10.

There was ample parking available, and the hotel and grounds were very attractive. The lobby was welcoming, as were the rooms. I ate breakfast in the restaurant and found it very good and reasonably priced.

Positives: The location was perfect and so was the room.

Negatives: The carpeting in the elevators should be replaced.

Reviewer: Not provided on Tue 21 Jun 2011 rated 9 out of 10.

The hotel was very nice, very attractive with the 10 story lobby area, waterfall, glass elevators, etc. Not sure of the quality of the restaurants, but seemed pricey. We ate elsewhere since we were with children. Was very disappointed no free internet was in the room--it would've cost 9.95 for 24 hours of internet connection in our room. In the lobby, there were 4 touch-screen computers we could use free of charge, for an hour.

Positives: Beautiful facility, and nice room.

Negatives: No free internet in the room! Bathroom door was ghetto looking.

Reviewer: Not provided on Mon 20 Jun 2011 rated 7 out of 10.

I am not sure who this hotel is designed for. It was a Holiday Inn in the past and it seems too high priced for families/those on vacation and charges $10 for wi-fi. Every other hotel I stay at offers that for free and this hotel should too. Especially since it looks somewhat dated in places.

Positives: Room smelled fresh and clean.

Negatives: $10 charge for wi-fi.

Reviewer: Not provided on Sun 29 May 2011 rated 7 out of 10.

Other than check-in, it was an enjoyable hotel. Very convenient to everything.

Positives: Convenient location, and nice rooms.

Negatives: Lot of trouble with check-in. Took 45-50 minutes. They did give us a voucher for a free drink and dessert.

Reviewer: Not provided on Sun 06 Mar 2011 rated 8 out of 10.

We would stay there again for certain, especially at that price. Excellent quality.

Positives: Beautiful hotel - attractive, updated rooms, extremely comfortable beds. Very clean. Helpful staff.

Negatives: Open concept interior- attractive, but noisy. Guests in bar were loud until 2 am and we could hear it all!

Reviewer: Not provided on Sun 13 Feb 2011 rated 10 out of 10.

Hotel was clean and attractive with friendly staff.

Positives: Very Friendly and helpful staff at desk.

Negatives: Nothing

Reviewer: Not provided on Wed 12 Jan 2011 rated 10 out of 10.

The bed was very comfortable with lots of pillows.

Positives: Very quiet.

Negatives: No continental breakfast..

Reviewer: Not provided on Mon 10 Jan 2011 rated 8 out of 10.

The Sheraton is beautiful and very nice. However, the room service leaves a lot to be desired. Their choices are extremely limited. The two pasta dishes were both cheese ravioli, so I ordered one of them with a bolognese sauce. I guess they didn't have the recipe, because what I received with sausage, onions and peppers over tortellini! The salad seemed as if it had been frozen because most of the lettuce was wilted and black. I thought this was unacceptable for $26.00! I can't say the pasta was bad, but not at all what I ordered.

Positives: Very nice room - extremely comfortable.

Negatives: Interent was extra and menu needs an overhaul.

Reviewer: Not provided on Wed 15 Dec 2010 rated 10 out of 10.

Very nice place.

Positives: Very clean nice room.

Negatives: No continental breakfast.

Reviewer: Not provided on Wed 08 Dec 2010 rated 10 out of 10.

I stayed at this hotel with my husband while visiting the Des Moines area and have a lovely stay! Our room was very well-maintained, nicely updated, and extremely clean. I would absolutely stay here again!

Positives: The hotel and guest room was clean, well-maintained, and very comfortable!! In-room coffee (Starbucks) was a nice touch!

Negatives: I honestly have no complaints. Our stay was fantastic!

Reviewer: Not provided on Mon 22 Nov 2010 rated 10 out of 10.

We really had a nice stay at this hotel. The served Starbucks coffee in the room. Room service was on time and very good. The bar/dining area had good food. The beds were super comfy. Very nice get away for my husband and myself.

Positives: Very clean, very nice staff, and very comfy beds.

Negatives: They took out the hot tub, so was not as enjoyable.

Reviewer: Not provided on Tue 02 Nov 2010 rated 1 out of 10.

Disappointed in that there was no complementary snack or breakfast ordered...restaurant was expensive. The pool was freezing and no hot tub or sauna. Wanted 2 beds but they said there were none available. It was small. Lots of little kids staying there and they were all over the place making getting in elevator challanging.

Positives: The bed was comfortable.

Negatives: Charged me for internet connection that I did not agree to.

Reviewer: Not provided on Mon 01 Nov 2010 rated 6 out of 10.

Everything about the hotel was excellent except that my two kids were let down because the pool was too cold to use. They were very upset about this.

Positives: The hotel has an attractive design.

Negatives: The swimming pool was too cold to use.

Reviewer: Not provided on Thu 07 Oct 2010 rated 5 out of 10.

This was just an<BR/>OK hotel. Our room had an unpleasant odor, window coverings were torn - not a great presentation. The bed and pillows, however, were very comfortable.

Positives: Convenient to restaurants &amp;

Negatives: Our room had a slight smell of sewer gas; unpleasant. Window covering torn.

Reviewer: Not provided on Mon 27 Sep 2010 rated 8 out of 10.

The hotel was very nice. They had computer access in the lobby, but you had to pay for internet connection in the rooms. You also had to pay for parking.

Positives: It was centrally located in the city.

Negatives: You had to pay for parking!

Reviewer: Not provided on Mon 13 Sep 2010 rated 8 out of 10.

Very warm experience, staff and hotel are very courteous and clean! My family and I would stay again if in the area.

Positives: Great location, very comfortable room and beds.

Negatives: Very nice hotel, nothing negative to say.

Reviewer: Not provided on Tue 31 Aug 2010 rated 10 out of 10.

The hotel was super quiet. No noise from other guests. Beds were very comfortable.

Positives: Clean and quiet.

Negatives: It didn't have continental breakfast.

Reviewer: Not provided on Sat 31 Jul 2010 rated 7 out of 10.

Nice area, nice facility. No free internet, even in lobby.

Positives: Lobby area was very nice.

Negatives: Housekeeping was slack and very late after 2:30 pm.

Reviewer: Not provided on Sat 10 Jul 2010 rated 10 out of 10.

Really nice place that we would love to go back to.

Positives: The waterfalls in the lobby.

Negatives: Nothing disappointed us.

Reviewer: Not provided on Sun 07 Mar 2010 rated 7 out of 10.

Beautiful open atrium with lovely waterfall. Soft, luxurious pillows on comfy bed. Starbucks coffee at my own leisure, happy to brew my own! Nice, relaxing place to settle down for the evening.

Positives: Loved the pillows and bed, very comfortable!

Negatives: Although the water in pool was said to be heated, it was very cold!

Reviewer: Not provided on Tue 09 Feb 2010 rated 10 out of 10.

Great location right off the main interstate. Lots of places to eat within a block or two.

Positives: Good location. Very clean.

Negatives: No free Internet.

Reviewer: Not provided on Wed 03 Feb 2010 rated 9 out of 10.

Great location. Clean and quiet. A great value. The bed was outstanding.

Positives: Staff well dressed and professional.

Negatives: Two large dogs barking at 11:30 pm in a room overlooking the front driveway.

Reviewer: Not provided on Fri 22 Jan 2010 rated 7 out of 10.

This is a good hotel if you are a business traveler with an expense account and just want a quiet place to sleep. If you are looking for a weekend get away with a few pleasant surprises in amenities or free services, go somewhere else,<BR/>or bring a cooler, snacks, and something to entertain yourself.

Positives: The staff was very good.

Negatives: No hot tub, and everything cost extra and is expensive.

Reviewer: Not provided on Tue 05 Jan 2010 rated 9 out of 10.

Nice hotel. Great location.

Positives: Rooms were a good size, flat screen TV.

Negatives: Charge for internet.

Reviewer: Not provided on Mon 30 Nov 2009 rated 10 out of 10.

Hotel was great - staff was wonderful sometimes and less than helpful other times, room was comfortable and conducive to relaxing - we would stay here again, definitely!

Positives: Beautiful facility, great location, upgraded our room because it was our anniversary.

Negatives: No free high-speed internet - cost $9.95/day - very disappointing.

Reviewer: Not provided on Wed 25 Nov 2009 rated 10 out of 10.

Great hotel - pool was the only thing that could have used some improvement.

Positives: The two room suite with a door that closed to separate the rooms.

Negatives: Pool had too much chlorine and didn't have a hot tub.

Reviewer: Not provided on Wed 21 Oct 2009 rated 10 out of 10.

Very nice hotel with friendly staff. Easy access from freeways and near to downtown.

Positives: Nearby restaurants.

Negatives: Old TV and need to get flat screens.

Reviewer: Not provided on Wed 30 Sep 2009 rated 10 out of 10.

It was what I expected from a 3.5 start hotel. Staff was very friendly, helpful, and accommodating. Except for paying for internet, there were no negatives about this stay.

Positives: Clean, upscale without acting exclusive.

Negatives: Had to pay for wireless (archaic).

Reviewer: Not provided on Fri 11 Sep 2009 rated 9 out of 10.

Really enjoyed our stay there, I was very pleased with the price we got on Priceline, will always try and use them for hotels.

Positives: Very clean, good location, great bed.

Negatives: Our room was located by the ice machine and staff room.

Reviewer: Not provided on Fri 28 Aug 2009 rated 8 out of 10.

Beautiful hotel. Great location, quiet, clean. The only complaint that I have was that the two lobby computers were extremely slow! I overheard several guests complaining about the speed and availability. Over-all great stay!

Positives: Nice staff and clean accommodations.

Negatives: Slow internet service.

Reviewer: Not provided on Mon 17 Aug 2009 rated 8 out of 10.

Typically a very friendly staff. Comfortable and clean rooms with great amenities. Nice office/computer room. Needs hot tub.

Positives: Breakfast is really good and beds are very comfortable.

Negatives: 1. Sending me to a room that is already occupied. 2. Having to lift the tub drain myself to shower!

Reviewer: Not provided on Thu 06 Aug 2009 rated 9 out of 10.

The beds were small but, OK. The hotel was very quiet which surprised us with how many kids were there. Junior Olympics was taking place there. The pool was very small and no hot tub.

Positives: The hotel was nice and seemed quiet at night.

Negatives: The pool was so small and was very crowed and no hot tub.

Reviewer: Not provided on Tue 04 Aug 2009 rated 10 out of 10.

Very accomadating, friendly staff.

Positives: They went out of their way to clean our room due to health request.

Negatives: Pool was stale smelling