Quality Inn

Des Moines, Iowa

www.choicehotels.com Link

Quality Inn is a hotel located in Des Moines.

Our goal at Quality Inn & Suites® is to provide guests with friendly, dependable service coupled with affordable accommodations. When you stay with us, you can expect value-added amenities like free hot breakfast, free coffee, free parking, free weekday newspapers and guest laundry services to make your stay carefree and enjoyable. Need to unwind after a long day? Enjoy a dip in our indoor heated pool or break a sweat in the fitness center.

Places to eat within 5km of Quality Inn include Boss’ Pizza & Chicken, Wendy’s, Pagliai’s Pizza, and Subway.

Quality Inn
4995 Northwest Merle Hay Road
Des Moines, Iowa, 50322 USA
Tel: 5152782381

The information displayed here is displayed 'as is' and was last updated on October 16th, 2024. Check the website ( if listed ) for up-to-date information, prices and availability. Where To Stay USA is not responsible for the content of external websites. If you are the owner or operator of Quality Inn and wish to update or modify the content on this page including room details, specials and getaways or availability, please use our submission page.

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Quality Inn reviews

Rated 7 out of 10 with 20 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

Reviewer: Not provided on Fri 02 Apr 2010 rated 9 out of 10.

Hotel staff was very friendly. Our room was large and the bed was comfortable. The breakfast was a bit blah, some of the pastries were half frozen, but the hotels was full and very busy. The pool was clean, along with the room and hallways.

Positives: Staff was friendly, large room.

Negatives: Breakfast was a bit blah.


Reviewer: Not provided on Wed 20 May 2009 rated 8 out of 10.

The hotel was excellent.

Positives: Clean, friendly staff and good breakfast.

Negatives: Next to a bar where the patrons hang outside the rooms and playing rap music.


Reviewer: Not provided on Fri 23 Jan 2009 rated 7 out of 10.

Decent and clean with easy-to-deal-with staff.

Positives: Location close to highway.

Negatives: Bathroom has no exhaust ventilation fan.


Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

Very nice, comfortable, will definitely stay at again.

Positives: Spacious, simple, good price.

Negatives: No hot-tub in pool area, small continental breakfast.

Staff / Service: 9
Location: 10
Cleanliness: 10

Reviewer: Not provided on Fri 22 Aug 2008 rated 9 out of 10.

Overall, this is a nice economical hotel. It was clean, easy to get to, and affordable. The room was a nice size, the king size bed was very comfortable and room was clean. There was a nice variety of food at the continental breakfast. Although hotel is located right off the interstate, highway noise was minimal. I would definitely use this hotel again if I needed a room in this area.

Positives: Hotel was clean and location was very accessible.

Negatives: Some of the "neighbors" were a little noisy. (There were a group of young people there.).

Staff / Service: 8
Location: 9
Cleanliness: 9

Reviewer: Not provided on Thu 14 Aug 2008 rated 8 out of 10.

The front desk was pleasant and accommodating. They apologized for the vending machine being broken but offered no suggestions or help.

Positives: It was convenient and clean!

Negatives: They only had one vending machine and it was broken and one ice machine.

Staff / Service: 8
Location: 8
Cleanliness: 9

Reviewer: Not provided on Thu 14 Aug 2008 rated 8 out of 10.

I was pleasantly surprised that the room was very quite even though we were next to the interstate. The room was everything that I needed for my stay including wireless internet.

Positives: The breakfast was good and the staff was friendly and helpful even though they were very busy.

Negatives: I did notice an area that needed additional cleaning.

Staff / Service: 9
Location: 7
Cleanliness: 5

Reviewer: Not provided on Sun 10 Aug 2008 rated 8 out of 10.

It served its purpose. I would stay there again.

Positives: Close to the interstate. Clean. Reasonably priced.

Negatives: No restaurant or lounge.

Staff / Service: 8
Location: 8
Cleanliness: 8

Reviewer: Not provided on Fri 01 Aug 2008 rated 7 out of 10.

Was ok, beds comfortable, pool ok. Room had an odd smell after cleaning and was not good. Free breakfast was ok.

Positives: Lower cost and comfortable beds.

Negatives: Not set-up well for kids entertainment.

Staff / Service: 7
Location: 5
Cleanliness: 7

Reviewer: Not provided on Mon 28 Jul 2008 rated 7 out of 10.

Nice hotel, great pool, wonderful staff.

Positives: The staff was excellent and very accommodating.

Negatives: The room, especially the bathroom, was not very clean.

Staff / Service: 10
Location: 10
Cleanliness: 4

Reviewer: Not provided on Tue 08 Jul 2008 rated 10 out of 10.

Room was very clean, bed was great, service was outstanding. Handicap room was everything it should be.

Positives: Breakfast bar was outstanding.

Negatives: Every thing was great.

Staff / Service: 10
Location: 10
Cleanliness: 10

Reviewer: Not provided on Thu 22 May 2008 rated 1 out of 10.

Beds were good, that's the only positive thing I can say, our bathroom was not cleaned for second day. We had to switch rooms and still had problems, no clean towels the second day. Breakfast was a joke - note was written in description. The description of the hotel made me feel like it would be nice, very disappointed.

Positives: Good beds.

Negatives: Had ants in bathroom, volume on TV broken, air conditioning worked part-time, light bulb not replaced.

Staff / Service: 5
Location: 9
Cleanliness: 4

Reviewer: Not provided on Sun 11 May 2008 rated 7 out of 10.

Great staff, good complimentary breakfast, clean, spacious room. Right next-door to iffy bar that attracts some questionable characters.

Positives: Breakfast included.

Negatives: Nothing in gym worked.

Staff / Service: 10
Location: 6
Cleanliness: 10

Reviewer: Not provided on Tue 06 May 2008 rated 8 out of 10.

I liked that there was a bar/restaurant right next door.

Positives: More than I expected for the stars or the price.

Negatives: Just a basic hotel.

Staff / Service: 8
Location: 7
Cleanliness: 7

Reviewer: Not provided on Sun 27 Apr 2008 rated 5 out of 10.

If book another hotel in the desk Moines area I would not chose this particular Quality Inn. As I said it needs updating. Because of some of the disrepair it looks like no one cares. The continental breakfast was good.

Positives: The pillows on the bed.

Negatives: It needs updating and repairs. Our bathroom floor was really a mess.

Staff / Service: 6
Location: 7
Cleanliness: 5

Reviewer: Not provided on Wed 23 Apr 2008 rated 8 out of 10.

Our first room smelled badly of smoke when it was suppose to be a nonsmoking room. When we asked for a new room the staff was more than willing to give us a different room. They were quick with the change and there was no problem with the new room.

Positives: Had a nice exterior and lobby with friendly staff.

Negatives: The pool was cold and no hot tub.

Staff / Service: 9
Location: 7
Cleanliness: 7

Reviewer: Not provided on Mon 10 Mar 2008 rated 6 out of 10.

Fair motel accommodations.

Positives: The speedy check out.

Negatives: Sausage gravy for breakfast runny.

Staff / Service: 7
Location: 6
Cleanliness: 6

Reviewer: Not provided on Thu 24 Jan 2008 rated 7 out of 10.

Decent for price. Friendly staff. The room was generally clean except the bathtub needed some real scrubbing to get the grime off. The continental breakfast was a little lacking.

Positives: Friendly staff.

Negatives: Bath tub needed scrubbed.

Staff / Service: 9
Location: 7
Cleanliness: 6

Reviewer: Not provided on Tue 01 Jan 2008 rated 6 out of 10.

The hotel was easy to find and convenient, however my mom and I were sorely disappointed to find the pool was not open since we had picked the hotel based on price and pool. The receptionist was unfriendly, but her replacement was helpful. The first night, apparently a basketball team was practicing upstairs - it was very noisy.

Positives: Pretty interior and decoration.

Negatives: The pool was not open!

Staff / Service: 4
Location: 7
Cleanliness: 9

Reviewer: Not provided on Mon 17 Dec 2007 rated 10 out of 10.

For 80 bucks a night we got a non smoking king size bed in a clean room followed by a continental breakfast in the am, complete with biscuits and gravy.

Positives: Price was right, breakfast was good.

Negatives: Shower was rather small.

Staff / Service: 9
Location: 9
Cleanliness: 8

Amenities

Complimentary breakfast. Exercise gym. Free high speed internet connection. Ice machine. Indoor pool. Meeting rooms. Outdoor parking. Safe deposit box.

Location details / directions

Des Moines Int'l Airport (DSM) 15.00 Mile S.

Starting at Des Moines Int'l Airport Located at Exit 131 on I-80/I-35 South side of interstate on the east side of Merle Hay Road.

Any prices displayed for Quality Inn should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.