Holiday Inn Des Moines DTWN - Mercy Area

Reviewer: Not provided on Sun 14 Aug 2011 rated 9 out of 10.

It was fine for an overnight stay - nothing special. And the bathroom wasn't clean.

Positives: Convenience - close to attractions in the city.

Negatives: Unclean bathroom - mildew in shower and visible dust and dirt.

Reviewer: Not provided on Tue 31 May 2011 rated 8 out of 10.

This was a very good value as lodging. The staff was friendly and efficient, the rooms clean and the 4<BR/>amenities in working order. I especially like the climate control in the rooms and the quality of the beds. While the decor in the lobby and hallways appeared dowdy and out of date (particularly the carpet, and the elevator was somewhat slow, these were minor points. I would recommend the hotel and Priceline.

Positives: The mattress.

Negatives: The proximity to downtown convention centers.

Reviewer: Not provided on Sun 05 Dec 2010 rated 10 out of 10.

This is a very nice hotel for business travelers. It is located very close to downtown meeting sites. It is clean and breakfast is very reasonable.

Positives: Close to meeting locations. Clean and quiet.

Negatives: The wind whistled against the window, all night.

Reviewer: Not provided on Mon 18 Oct 2010 rated 2 out of 10.

The room we stayed in needed a lot of work! The curtain was broke, the shower head was coming off the wall, and the vanity was split.

Positives: The location was pretty good.

Negatives: Room we stayed in needed a lot of work!

Reviewer: Not provided on Sun 17 Oct 2010 rated 5 out of 10.

Had this hotel been located downtown. I would have been satisfied.

Positives: The staff was friendly and polite.

Negatives: It is not located in downtown Des Moines as I had requested.

Reviewer: Not provided on Tue 21 Sep 2010 rated 9 out of 10.

Staff was pleasant. I enjoyed my stay.

Positives: Friendly, convenient, and clean.

Negatives: Immediate area a little unsafe.

Reviewer: Not provided on Tue 19 Jan 2010 rated 7 out of 10.

A little outdated in the rooms. Overall, good price for the star level. I would stay there again.

Positives: Great location to downtown Des Moines.

Negatives: Very thin walls it seemed like. When we were in the bathroom we could here the person going to the bathroom in the next room.

Reviewer: Not provided on Fri 29 Aug 2008 rated 8 out of 10.

Great location, no problem with my stay. I'd stay there again.

Positives: Location.

Negatives: Nothing to comment.

Reviewer: Not provided on Wed 20 Aug 2008 rated 8 out of 10.

Hotel was clean and staff was courteous. Room service was convenient; food was good and fairly reasonably priced. I would stay here again, definitely.

Positives: Convenient location off main expressway, easy checking and checkout. Nice hotel.

Negatives: There is nothing I can say, it was a nice hotel.

Reviewer: Not provided on Wed 13 Aug 2008 rated 7 out of 10.

Clean rooms, great staff, helpful. Shuttle was nice if you flew in but getting around town the shuttle was pretty worthless because they would only go 3 miles from the hotel and everything was 4+ miles away. Food at the restaurant was ok, nothing spectacular. They have a pool and game room which is nice for the kids. Overall, it was what I expected.

Positives: The choice of pillows to sleep on.

Negatives: Location. Area was a little run down.

Reviewer: Not provided on Wed 04 Jun 2008 rated 7 out of 10.

Nice clean hotel, good swimming pool, Food ok, don't get a room on the higher floors if there is a function on at night.

Positives: Swimming pool was warm and clean.

Negatives: We was 2 floors below the top floor were there was loud music until midnight.

Reviewer: Not provided on Mon 02 Jun 2008 rated 7 out of 10.

As mentioned in Q15. There was a large crack in the room window, and although the stay was pleasant in general, I think the hotel could benefit from some updating, because its location is perfect for downtown and Mercy medical campus.

Positives: The location was perfect for the downtown business I had to attend to.

Negatives: Looked a little dated, needs some sprucing up, general maintenance.

Reviewer: Not provided on Tue 27 May 2008 rated 10 out of 10.

Good service, breakfast buffet was great.

Positives: Good location.

Negatives: No handicapped parking available.

Reviewer: Not provided on Tue 06 May 2008 rated 9 out of 10.

We were just overnight staying on to another destination and the hotel met our needs.

Positives: Quick and easy check in and out.

Negatives: A little noisy.

Reviewer: Not provided on Tue 06 May 2008 rated 2 out of 10.

Not impressed with the hotel will probably not stay there again!

Positives: Shuttle service to local establishment.

Negatives: Room was dingy, beds were uncomfortable, and stains on the carpet, small bathroom, and window cracked. I could have stayed at the Marriott for less.

Reviewer: Not provided on Sun 27 Apr 2008 rated 2 out of 10.

No Air conditioning, under repair, old.

Positives: Location.

Negatives: Air conditioning.

Reviewer: Not provided on Sat 26 Apr 2008 rated 2 out of 10.

The room itself was dirty and the highway noise made it difficult to sleep and relax.

Positives: Location from wells Fargo arena.

Negatives: Dirty & loud.

Reviewer: Not provided on Thu 06 Mar 2008 rated 5 out of 10.

House keeping was good and the hotel was kept clean, convenient bar and restaurant, restaurant leaves a lot to be desired poor quality food for the money terrible wait time, and to charge $1.50 for coffee on top of $9.90 for a third rate breakfast bar was a bit much, parking for a full size truck as a nightmare I had to pay an additional $72.00 to park my trailer as there was no place to park.

Positives: Convenient location.

Negatives: Poorly ran restaurant, no continental breakfast, no parking space for large vehicles.

Reviewer: Not provided on Sun 02 Mar 2008 rated 9 out of 10.

It was very comfortable. As much as it cost, it should have free breakfast or at least coffee other then the coffee pot in the room.

Positives: The bed was very comfortable.

Negatives: We were on the street side and it was noisy.

Reviewer: Not provided on Wed 21 Nov 2007 rated 1 out of 10.

Great room and very clean, however the party above us ruined our whole experience when called the front desk told us there was nothing they could do about it. This was something I was hoping would be relaxing and would not effect my 5 am morning but when the party went into 12:30 am and later it was hard to sleep with the noise.

Positives: Very nice facility.

Negatives: Loud party in room above us.

Reviewer: Not provided on Sat 23 Jun 2007 rated 4 out of 10.

This hotel has a lot potential--interesting architecture, good location. The rooms were clean but need updating. The pool and pool furniture were dirty. Plants were not healthy. Ants on deck. The pool design is not kid friendly--needs steps, 3'-4' area not big enough for kids to play in. Frosted glass needed in lower banks of windows facing street. Desk and restaurant staff was nice.

Positives: The staff was very helpful.

Negatives: The pool was not kid friendly. It was dirty. The furniture was filthy. There were ants on the deck.

Reviewer: Not provided on Thu 14 Jun 2007 rated 2 out of 10.

Might be good for a one night stay, for a business person.

Positives: Nothing.

Negatives: Not an attractive place to stay, room was not in very good (clean) condition, did not get things I asked for (fridge, microwave).

Reviewer: Not provided on Wed 21 Mar 2007 rated 7 out of 10.

Small beds and no heat in the room. Location great. Pool was nice but almost to warm to swim in.

Positives: Pool.

Negatives: No heat in the room.

Reviewer: Not provided on Sat 03 Mar 2007 rated 9 out of 10.

I came here from a dump that I had originally booked, and I couldn't believe how nice the place was (considering the price) this place definitely made a crummy week of weather a lot more bearable.

Positives: Far exceeded my expectations.

Negatives: Not applicable.

Reviewer: Not provided on Tue 16 May 2006 rated 8 out of 10.

This hotel is convenient for staying and attending a show at Wells Fargo or Iowa Events Center. We were shuttled to our event, both ways, before check-in. Had a nice large buffet available at lunch. King size room seemed small, tight quarters for two adults and a child.

Positives: Complimentary shuttle for those not familiar with area.

Negatives: No type of continental breakfast, hard for someone with young children. Even a small box of cereal for snacking would be nice for the price of stay.

Reviewer: Not provided on Wed 03 May 2006 rated 7 out of 10.

Its a decent hotel if you want to be in downtown Des Moines. Can't really walk to anything in downtown Des Moines, but its a short drive away. If you're concerned about price this is a good option.

Positives: Location and Price.

Negatives: Small rooms.